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8/2/2019 1 HRM - Introduction 2nd Sem
1/27
HRM - Introduction
8/2/2019 1 HRM - Introduction 2nd Sem
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Management is getting things done byothers
Organizations are made up of and are runby people
Business houses are not made or broken
by market or capital, patent or equipmentbut by men
Manager does not deal with men, money
material but money and material throughmen
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CONCEPTS
MANAGEMENT Accomplishment oforganisational objectives by utilizingphysical, & financial resources through the
efforts of human resources.
RESOURCES - factors of productionresults in conversion of raw materials into
useful goods/services.
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Evolution of concept of HR
1. Labour / Manpower denotes physicalabilities & capacities of employeescommodity-wages based on demand &
supply 2. Personnel persons employed in
service employees as a whole
3. HR- denotes resources of all the peoplewho contribute their services to theattainment of organisational goals
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Human Resources
Acc to Leon C. Megission, HR is the total
knowledge, skills, creative abilities, talents
and aptitudes of an organisations workforceas well as the values, attitudes and beliefs ofthe individuals involved.
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Human Resource Management
Defined as the art of procuring, developingand maintaining competent workforce toachieve goals of an organisation in an
effective and efficient manner.
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Characteristics of Human resource HR is a product of their qualities, inheritance
Heterogeneous. They have unique personality,needs, aspirations, values, cultures
Dynamic
They react to situations
They control and utilize other resources
Potential to develop and grow
Have emotions
They themselves determines what they want todeliver
They can think
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Definition HRM is the part of management, primarily concerned
with human resource.
Method of developing potentials of employees so thatthey get maximum satisfaction out of their job and givetheir best efforts to the organization.
HRM is the planning, organizing, directing andcontrolling (management) of the procurement,
development, compensation, integration, maintenanceand separation of human resource to the end that theorganizational, individual and societal goals areachieved
HRM is the process of developing, applying and
evaluating policies, procedures, methods and programsrelating to the individuals in an organization Process of planning, directing and controlling the
application, development and utilization of humanresources
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Characteristics Comprehensive and people oriented
Strategic function Individual oriented and development oriented Pervasive and ongoing Implied authority along with line authority
Coordinative function Innovative function Science as well as art Challenging role
Human objective Treats humans as capital Young discipline and interdisciplinary
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Assumptions
HRM policies stands across the cultures
People are capital capable of development
Unitary philosophy of the objective
Moving to strategic dimensioncontributor to business policies
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Aims and Objectives Organizational effectiveness
Human capital development
Knowledge management
Employee relations and effective conflict resolution
Meeting diverse needs
Procurement, development, utilization of humanresource
To build effective working relationships
To align and achieve individual and organizational goals
Long term creation of high return on investment
High morale of employees
To create conducive environment
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Scope
Training & development
Personnel and organizational development
HR planning, selection and staffing
Personnel research
Compensation and benefits
Assistance and motivation
Conflict management
Union management relations
Separation handling
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functions
managerial Operative
Planning
Organizing
Directing
controlling
Procurement Development Integration Compensation Maintenance
Jobanalysis
HR Planning
Selection
Placement
Induction
Transfer
Separation
PerformanceAppraisal
Training
ExecutiveDevelopement
CareerPlanning
Motivation
JobSatisfaction
GrievanceRedressal
CollectiveBargaining
ConflictManagement
Participation ofEmployees
Discipline
Jobevaluation
Wage and salaryadministration
Bonus andincentives
Payroll
health
safety
SocialSecurity
WelfareSchemes
HR Research
HR Records
HR Audit
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History Industrial revolution
Trade unionism
Scientific management
Industrial psychology
HR movement
Behavioral Sciences
HR specialist and Employee welfare
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Role of HR Manager Counselor
Controller
Change agent and leader
Liaison agent
Welfare agent
Intermediary
Motivator Intellectual and educator
Humanist
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Principles Individual development
Scientific selection High morale and motivation
Fair reward
Dignity of labor Communication
Social and national welfare
Humanitarian treatment Cooperation and coordination
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The Harvard Model of HumanResource Management
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The HR Functions
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Human Resource Development
if you wish to plan for a year, sow seeds
If you wish to plan for ten years, plant trees
If you wish to plan for a lifetime, develop men
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Few definitions Organized learning with an objective of producing
possibility of performance change
Approach to systematic expansion of peoples workrelated abilities focused on attainment of both personaland companys goals
Process of developing and unleashing human expertise
through training and development for the purpose ofimproving performance and to enhance national,economic, cultural and social growth
HRD is process by which the employees are helped to Acquire new and sharpen existing capabilities to perform their present
and future jobs effectively and efficiently Develop their capabilities as individual so that they are able to discover
their own hidden potential and make the best use of those potentials
Create organizational culture where relationships, team work andcollaboration are strong and contribute to organizational wealth,dynamism and pride
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HRD
Emphasizes on discovering and nurturing
capabilities and talents leading topurposeful and systematic development ofthe whole person
Is a development oriented planned effort inpersonnel area, basically concerned withthe improvement of existing anddevelopment of new skills, knowledge,
capabilities, and effectiveness as whole forthe achievement of personal andorganizational goals.
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Nature/Feature/Characteristics Learning and transformational process
Systematic and planned Beneficial to both
Different from organizational development
Dynamic
Holistic approach
Adding value for performance change
Interdisciplinary
Subset of HRM Science as well as art
Improve quality of work life and leads to greatersatisfaction
O G
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Objectives/Goal Increase productivity, quality and overall
effectiveness
Increase organizational effectiveness
Promotes planned individual growth
Increase adaptability and employability
Boosts morale and satisfaction Discovery and full utilization of human resource
and talents, skills and capabilities
To equip employees with new skills and make
them more dynamic To enhance human resource into organizational
and national asset
Overall economic growth
Importance
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Importance
Organizational success and economic
growth Full utilization of human potential
Coping up with change
Higher quality of work life High productivity, quality, relationship,
effectiveness
Competitive edge
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HRM Vs HRD
Point HRM HRD
Dependability Independent function Integrated system
Orientation Reactive and serviceoriented
Proactive anddevelopment oriented
Aim Improving efficiency ofpeople and administration
Development of totalorganization and culture
Incentives used Salary, economic rewards,job simplification
Job challenges, creativity,learning for motivation
Responsibility HR manager All managers
Morale-productivityrelationship
Consider improvedsatisfaction & morale ascause of high performance
Consider improvedperformance as the causeof improved satisfactionand morale
Scope narrow large
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Assumption for HRD HR is most valuable resource capable of development
Intellectual capital
Social capital
Emotional capital
Potential can be increased to an unlimited extent unlikeother resources
Healthy climate of openness, enthusiasm, trust, teamwork, collaboration is required to develop human beings
HRD can be planned and monitored
Employees feel committed to their work with the feelingof belongingness
Employee commitment is increased with opportunity todiscover and use ones abilities at work
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Mechanism/Tools/Techniques/System ofHRD
1. Performance Appraisal2. Potential appraisal3. Career Planning4. Trainings
5. Organizationaldevelopment6. Reward
1. Intrinsic2. Extrinsic
1. External equity2. Internal equity3. Individual equity
7. Welfare
8. Quality of work life9. HRIS10.Role analysis
Defining KPIs & KRAs Objectives & functions Other role partners
11.Learning organization12.Counseling, coaching
and mentoring
13.HR audit and HRaccounting14.Succession Planning15.Focusing quality and
productivity