1 HRM - Introduction 2nd Sem

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    HRM - Introduction

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    Management is getting things done byothers

    Organizations are made up of and are runby people

    Business houses are not made or broken

    by market or capital, patent or equipmentbut by men

    Manager does not deal with men, money

    material but money and material throughmen

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    CONCEPTS

    MANAGEMENT Accomplishment oforganisational objectives by utilizingphysical, & financial resources through the

    efforts of human resources.

    RESOURCES - factors of productionresults in conversion of raw materials into

    useful goods/services.

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    Evolution of concept of HR

    1. Labour / Manpower denotes physicalabilities & capacities of employeescommodity-wages based on demand &

    supply 2. Personnel persons employed in

    service employees as a whole

    3. HR- denotes resources of all the peoplewho contribute their services to theattainment of organisational goals

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    Human Resources

    Acc to Leon C. Megission, HR is the total

    knowledge, skills, creative abilities, talents

    and aptitudes of an organisations workforceas well as the values, attitudes and beliefs ofthe individuals involved.

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    Human Resource Management

    Defined as the art of procuring, developingand maintaining competent workforce toachieve goals of an organisation in an

    effective and efficient manner.

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    Characteristics of Human resource HR is a product of their qualities, inheritance

    Heterogeneous. They have unique personality,needs, aspirations, values, cultures

    Dynamic

    They react to situations

    They control and utilize other resources

    Potential to develop and grow

    Have emotions

    They themselves determines what they want todeliver

    They can think

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    Definition HRM is the part of management, primarily concerned

    with human resource.

    Method of developing potentials of employees so thatthey get maximum satisfaction out of their job and givetheir best efforts to the organization.

    HRM is the planning, organizing, directing andcontrolling (management) of the procurement,

    development, compensation, integration, maintenanceand separation of human resource to the end that theorganizational, individual and societal goals areachieved

    HRM is the process of developing, applying and

    evaluating policies, procedures, methods and programsrelating to the individuals in an organization Process of planning, directing and controlling the

    application, development and utilization of humanresources

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    Characteristics Comprehensive and people oriented

    Strategic function Individual oriented and development oriented Pervasive and ongoing Implied authority along with line authority

    Coordinative function Innovative function Science as well as art Challenging role

    Human objective Treats humans as capital Young discipline and interdisciplinary

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    Assumptions

    HRM policies stands across the cultures

    People are capital capable of development

    Unitary philosophy of the objective

    Moving to strategic dimensioncontributor to business policies

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    Aims and Objectives Organizational effectiveness

    Human capital development

    Knowledge management

    Employee relations and effective conflict resolution

    Meeting diverse needs

    Procurement, development, utilization of humanresource

    To build effective working relationships

    To align and achieve individual and organizational goals

    Long term creation of high return on investment

    High morale of employees

    To create conducive environment

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    Scope

    Training & development

    Personnel and organizational development

    HR planning, selection and staffing

    Personnel research

    Compensation and benefits

    Assistance and motivation

    Conflict management

    Union management relations

    Separation handling

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    functions

    managerial Operative

    Planning

    Organizing

    Directing

    controlling

    Procurement Development Integration Compensation Maintenance

    Jobanalysis

    HR Planning

    Selection

    Placement

    Induction

    Transfer

    Separation

    PerformanceAppraisal

    Training

    ExecutiveDevelopement

    CareerPlanning

    Motivation

    JobSatisfaction

    GrievanceRedressal

    CollectiveBargaining

    ConflictManagement

    Participation ofEmployees

    Discipline

    Jobevaluation

    Wage and salaryadministration

    Bonus andincentives

    Payroll

    health

    safety

    SocialSecurity

    WelfareSchemes

    HR Research

    HR Records

    HR Audit

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    History Industrial revolution

    Trade unionism

    Scientific management

    Industrial psychology

    HR movement

    Behavioral Sciences

    HR specialist and Employee welfare

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    Role of HR Manager Counselor

    Controller

    Change agent and leader

    Liaison agent

    Welfare agent

    Intermediary

    Motivator Intellectual and educator

    Humanist

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    Principles Individual development

    Scientific selection High morale and motivation

    Fair reward

    Dignity of labor Communication

    Social and national welfare

    Humanitarian treatment Cooperation and coordination

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    The Harvard Model of HumanResource Management

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    The HR Functions

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    Human Resource Development

    if you wish to plan for a year, sow seeds

    If you wish to plan for ten years, plant trees

    If you wish to plan for a lifetime, develop men

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    Few definitions Organized learning with an objective of producing

    possibility of performance change

    Approach to systematic expansion of peoples workrelated abilities focused on attainment of both personaland companys goals

    Process of developing and unleashing human expertise

    through training and development for the purpose ofimproving performance and to enhance national,economic, cultural and social growth

    HRD is process by which the employees are helped to Acquire new and sharpen existing capabilities to perform their present

    and future jobs effectively and efficiently Develop their capabilities as individual so that they are able to discover

    their own hidden potential and make the best use of those potentials

    Create organizational culture where relationships, team work andcollaboration are strong and contribute to organizational wealth,dynamism and pride

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    HRD

    Emphasizes on discovering and nurturing

    capabilities and talents leading topurposeful and systematic development ofthe whole person

    Is a development oriented planned effort inpersonnel area, basically concerned withthe improvement of existing anddevelopment of new skills, knowledge,

    capabilities, and effectiveness as whole forthe achievement of personal andorganizational goals.

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    Nature/Feature/Characteristics Learning and transformational process

    Systematic and planned Beneficial to both

    Different from organizational development

    Dynamic

    Holistic approach

    Adding value for performance change

    Interdisciplinary

    Subset of HRM Science as well as art

    Improve quality of work life and leads to greatersatisfaction

    O G

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    Objectives/Goal Increase productivity, quality and overall

    effectiveness

    Increase organizational effectiveness

    Promotes planned individual growth

    Increase adaptability and employability

    Boosts morale and satisfaction Discovery and full utilization of human resource

    and talents, skills and capabilities

    To equip employees with new skills and make

    them more dynamic To enhance human resource into organizational

    and national asset

    Overall economic growth

    Importance

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    Importance

    Organizational success and economic

    growth Full utilization of human potential

    Coping up with change

    Higher quality of work life High productivity, quality, relationship,

    effectiveness

    Competitive edge

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    HRM Vs HRD

    Point HRM HRD

    Dependability Independent function Integrated system

    Orientation Reactive and serviceoriented

    Proactive anddevelopment oriented

    Aim Improving efficiency ofpeople and administration

    Development of totalorganization and culture

    Incentives used Salary, economic rewards,job simplification

    Job challenges, creativity,learning for motivation

    Responsibility HR manager All managers

    Morale-productivityrelationship

    Consider improvedsatisfaction & morale ascause of high performance

    Consider improvedperformance as the causeof improved satisfactionand morale

    Scope narrow large

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    Assumption for HRD HR is most valuable resource capable of development

    Intellectual capital

    Social capital

    Emotional capital

    Potential can be increased to an unlimited extent unlikeother resources

    Healthy climate of openness, enthusiasm, trust, teamwork, collaboration is required to develop human beings

    HRD can be planned and monitored

    Employees feel committed to their work with the feelingof belongingness

    Employee commitment is increased with opportunity todiscover and use ones abilities at work

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    Mechanism/Tools/Techniques/System ofHRD

    1. Performance Appraisal2. Potential appraisal3. Career Planning4. Trainings

    5. Organizationaldevelopment6. Reward

    1. Intrinsic2. Extrinsic

    1. External equity2. Internal equity3. Individual equity

    7. Welfare

    8. Quality of work life9. HRIS10.Role analysis

    Defining KPIs & KRAs Objectives & functions Other role partners

    11.Learning organization12.Counseling, coaching

    and mentoring

    13.HR audit and HRaccounting14.Succession Planning15.Focusing quality and

    productivity