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1© Copyright 2009 EMC Corporation. All rights reserved.EMC CONFIDENTIAL—FOR TRAINING PURPOSES ONLY
View | Annotate | Redact | Secure
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Top 10 Redaction MistakesNot to Make
2© Copyright 2009 EMC Corporation. All rights reserved.
Who is Informative Graphics?
Founded in 1990
Leading developer of commercial software products for viewing, collaboration and redaction
Headquartered in Scottsdale, Arizona
• Documentum Partner since 1995
• Designed for EMC Documentum 2004
Thousands of customers, millions of users worldwide
View
Annotate
Redact
Secure
View
Annotate
Redact
Secure
3© Copyright 2009 EMC Corporation. All rights reserved.
How do Redaction Errors Happen?
Government agencies, private companies, law firms, and courts have all been tripped up by improper electronic redaction
The most common error people make is to overlay an opaque rectangle, usually using a drawing shape, over the text to be redacted.
It is possible to “lock” a PDF to prevent users from copying text, PDF is an open format, meaning Adobe shares the format with other vendors so they can read and write PDF files as well.
Even when doing proper redaction, users can be tripped by not carefully searching for all variations of a search term.
4© Copyright 2009 EMC Corporation. All rights reserved.
Inadvertently expose the personal email addresses of Al and Tipper Gore
Redaction Mistakes Not to Make
#10
5© Copyright 2009 EMC Corporation. All rights reserved.
Inadvertently sharing the details of a high-profile legal settlement
Redaction Mistakes Not to Make
#9
6© Copyright 2009 EMC Corporation. All rights reserved.
Expose citizens’ personal information
Redaction Mistakes Not to Make
#8
7© Copyright 2009 EMC Corporation. All rights reserved.
Reveal questionable actions by the President of the United States
Redaction Mistakes Not to Make
#7
8© Copyright 2009 EMC Corporation. All rights reserved.
Reveal unlawful surveillance program by the NSA
Redaction Mistakes Not to Make
#6
9© Copyright 2009 EMC Corporation. All rights reserved.
Expose weak points in international airport security
Redaction Mistakes Not to Make
#5
10© Copyright 2009 EMC Corporation. All rights reserved.
Fail to conceal identifying descriptions in classified CIA report
Redaction Mistakes Not to Make
#4
11© Copyright 2009 EMC Corporation. All rights reserved.
Expose Personal Identifying Information for Presidential
Candidates and other political figures
Redaction Mistakes Not to Make
#3
12© Copyright 2009 EMC Corporation. All rights reserved.
Fail to redact information that could cause a threat to national security
Redaction Mistakes Not to Make
#2
13© Copyright 2009 EMC Corporation. All rights reserved.
Leak TSA airport screening procedures
Redaction Mistakes Not to Make
#1
14© Copyright 2009 EMC Corporation. All rights reserved.
How to Avoid Redaction Mistakes
Follow Redaction Best Practices
Identify a Redaction Expert.
Write a Formal Redaction Policy.
Select an Output Format.
Verify Proposed Redactions Before Finalizing.
Validate the Final Redacted Document.
16© Copyright 2009 EMC Corporation. All rights reserved.
Informative Graphics Contacts
Leslie Campbell DiephuisBusiness [email protected]+1.602.971.6061 x148
Tim WikanderApplication [email protected]
+1.602-971-6061
Therese HarrisVendor Marketing
[email protected]+1.602.971.6061
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