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1Copyright © 2004 ACNielsen BASES
a VNU company
SCOOP Session Presentation to
See Tomorrow, Today.
2Copyright © 2004 ACNielsen BASES
a VNU company
• Marketing Research IntroductionMarketing Research Introduction
• What Is BASES?What Is BASES?
• Introduction to the JobIntroduction to the Job
Presentation AgendaPresentation Agenda
Copyright © 2004 ACNielsen BASESa VNU company
Marketing Research Marketing Research IntroductionIntroduction
4Copyright © 2004 ACNielsen BASES
a VNU company
If Marketing is the “4 Ps”- Price
- Promotion
- Place
- Product
Then Marketing Research is the tool that quantifies the “4 Ps”.
Introduction to Marketing ResearchIntroduction to Marketing Research
5Copyright © 2004 ACNielsen BASES
a VNU company
Marketing Research is the tool that helps you:- Know your customers
Who they are (demographics) What is important to them (psychographics)
- Know the best positioning (concept) for your product- Know your product- Know the “optimal” advertising/marketing plan- Know the price that optimizes sales and profit- Know the best distribution channels- Know who is buying your product (and who is not)- Know who is aware of your product (and who is not)- Know how many units of product you are selling- Etc…
Introduction to Marketing ResearchIntroduction to Marketing Research
6Copyright © 2004 ACNielsen BASES
a VNU company
There are many different types of marketing research firms- Custom
Burke, Walker
- SpecialtyBASES fits in here
- Corporate Internal Research DepartmentP&G, SC Johnson, etc…
Introduction to Marketing ResearchIntroduction to Marketing Research
7Copyright © 2004 ACNielsen BASES
a VNU company
New Products vs. Established Product
Introduction to Marketing ResearchIntroduction to Marketing Research
Research Universefor Consumer Goods
New Products Established
8Copyright © 2004 ACNielsen BASES
a VNU company
The issues confronting new products can be different from those for established products:
Introduction to Marketing ResearchIntroduction to Marketing Research
Possible Problems
New Products Established Products
Is the Concept Good?
Is the Product Good?
Will Sales Meet the Minimum Objective?
How has the market share changed over time?
What is the penetration relative to competition?
What marketing activities will give an “extra boost” to sales?
How many consumers are aware of my product?
How satisfied are consumers with my product?
Overlap
9Copyright © 2004 ACNielsen BASES
a VNU company
Introduction to Marketing ResearchIntroduction to Marketing ResearchNew Product Research
LAUNCH
LAUNCH
Idea Generation
Concept Creation
Concept Refinement
Product Development
Product Refinement
Go/ No Go
Focus Group
Focus Groups/ Concept Screening
Concept Testing
Blind Testing
Simulated Test Market
Test Market
10Copyright © 2004 ACNielsen BASES
a VNU company
Introduction to Marketing ResearchIntroduction to Marketing ResearchEstablished Product Research
Units Sold
Awareness Achieved
How is my Commercial Doing?
What Promotions work best?
When is it time to Improve?
LAUNCH
LAUNCH
Consumers Try and Repeat Product
Sales Tracking
Awareness Tracking
Copy Testing
Promotions Research
Restage Analysis
Secondary Data
11Copyright © 2004 ACNielsen BASES
a VNU company
Introduction to Marketing ResearchIntroduction to Marketing Research
VNU Inc. IMS Health Inc. The Kantar Group TNS Information Resources Inc.
(IRI) GfK Group Ipsos Group SA NFO WorldGroup Inc. Westat Inc. NOP World
Synovate Arbitron Inc. Maritz Research Video Research Ltd. Opinion Research Corp. JD Power & Associates Harris Interactive Inc. The NPD Group Inc. INTAGE Inc. Dentsu Research Inc.
Source: Marketing News August 18, 2003
Top 20 Global Research Organizations
12Copyright © 2004 ACNielsen BASES
a VNU company
Introduction to Marketing ResearchIntroduction to Marketing Research
Top 20 Global Research Organizations
VNU Inc. IMS Health Inc. The Kantar Group TNS Information Resources Inc.
(IRI) GfK Group Ipsos Group SA NFO WorldGroup Inc. Westat Inc. NOP World
Synovate Arbitron Inc. Maritz Research Video Research Ltd. Opinion Research Corp. JD Power & Associates Harris Interactive Inc. The NPD Group Inc. INTAGE Inc. Dentsu Research Inc.
Source: Marketing News August 18, 2003
BASES is part of VNU, the largest marketing research organization globally.
Copyright © 2004 ACNielsen BASESa VNU company
What is BASES?What is BASES?
14Copyright © 2004 ACNielsen BASES
a VNU company
• Founded in 1975
• BASES, an operating unit of the VNU Corporation, is one of the world’s foremost marketing research and consulting firms.
• Headquarters in Cincinnati, Ohio
• Other Regional offices in: Chicago, IL
Westport, CT
Parsippany, NJ
15Copyright © 2004 ACNielsen BASES
a VNU company
is the worldwide leader in ...
Simulated Test Marketing
New Product Evaluation
16Copyright © 2004 ACNielsen BASES
a VNU company
offers services which combine ...offers services which combine ...
Consulting Data collection/reporting Proprietary market simulation models
17Copyright © 2004 ACNielsen BASES
a VNU company
… has the nation’s leading clientshas the nation’s leading clients
18Copyright © 2004 ACNielsen BASES
a VNU company
… … locates close to our clientslocates close to our clients
19Copyright © 2004 ACNielsen BASES
a VNU company
...... is growing internationally is growing internationally
Europe, Middle East and AfricaEurope, Middle East and AfricaBrussels, Belgium, Oxford, England
Paris, France, Hamburg, Germany, Milan, Italy
Corporate OfficeCorporate OfficeCincinnati, Ohio
Latin AmericaLatin America Buenos Aires, Argentina
Mexico City, Mexico
Sao Paulo, Brazil
CanadaCanadaToronto
Asia PacificAsia PacificHong Kong S.A.R, China
Sydney Australia
Bangkok, Thailand
Tokyo, Japan
20Copyright © 2004 ACNielsen BASES
a VNU company
in the Market in the Market Research Research IndustryIndustry
...... is the global leader
21Copyright © 2004 ACNielsen BASES
a VNU company
BASES is the predominant Simulated Test Market supplier with 80% market share in the U.S. and 65% market share
globally.
BASES80%
All Others Combined
20%
BASES65%
All Others Combined
35%
ACNielsen ACNielsen BASES BASES
DomesticallyDomestically
ACNielsen ACNielsen BASES BASES
InternationallyInternationally
22Copyright © 2004 ACNielsen BASES
a VNU company
……and we’re growing!and we’re growing!
Revenue in Millions
0
20
40
60
80
100
120
140
1997 1998 1999 2000 2001 2002 2003
Copyright © 2004 ACNielsen BASESa VNU company
Working in Working in Marketing ResearchMarketing Research
24Copyright © 2004 ACNielsen BASES
a VNU company
Working in Marketing ResearchWorking in Marketing Research
There are typically two career paths:
Client Service
Project Direction Analytical
Study Design
Analysis of Data
Sales Forecasting
Report Writing
Presentation of Results
Consulting the Client
Questionnaire Development
Study Preparation for Field
Field Production Management
Data Tabulation Management
Focus during Recruitment
25Copyright © 2004 ACNielsen BASES
a VNU company
Working in Marketing ResearchWorking in Marketing Research
The typical Analytical career path (first 10 years):
~1 Year
~2 Years
~1-2 Years
~2 Years
~2-3 Years
Research Analyst
Senior ResearchAnalyst
Associate Manager
Account Manager
Account Director
Vice President
26Copyright © 2004 ACNielsen BASES
a VNU company
Working in Marketing ResearchWorking in Marketing ResearchTypical Education and Experience
Undergraduate Degree
Undergraduate Degree, 2-4 Yrs. Exp.Graduate Degree, 1-2 Yrs. Exp.
Undergraduate Degree, 1-2 Yrs. Exp.Graduate Degree, No Exp.
Undergraduate Degree, 4-7 Yrs. Exp.
Extensive Research & ManagementExperience (8-10 Yrs.)
>10 Yrs. In Research & Management
Research Analyst
Senior ResearchAnalyst
Associate Manager
Account Manager
Account Director
Vice President
27Copyright © 2004 ACNielsen BASES
a VNU company
Working in Marketing ResearchWorking in Marketing ResearchHow time is spent at BASES
ResearchAnalyst
SeniorResearchAnalyst
AssociateManager
AccountManager
AccountDirector
% Client ServiceTime
% Analytical/ProjectManagement Time
28Copyright © 2004 ACNielsen BASES
a VNU company
Working in Marketing ResearchWorking in Marketing ResearchHow time is spent at other companies
ResearchAnalyst
SeniorResearchAnalyst
AssociateManager
AccountManager
AccountDirector
% Client ServiceTime
% Analytical/ProjectManagement Time
29Copyright © 2004 ACNielsen BASES
a VNU company
• Write Reports/Presentations
• Run Analyses
• Run Database Comparisons
• Forecast Sales
• Work Closely With Manager
• Learning On The Job
Research Analyst ProfileResearch Analyst Profile
Working in Marketing ResearchWorking in Marketing Research
30Copyright © 2004 ACNielsen BASES
a VNU company
• Write Proposals
• Run Analyses
• Run Database Comparisons
• Forecast Sales
• Write Reports/Presentations
• Answer General Client Questions
• Work Closely With Manager
Senior Research Analyst Profile Senior Research Analyst Profile
Working in Marketing ResearchWorking in Marketing Research
31Copyright © 2004 ACNielsen BASES
a VNU company
Associate Manager Profile Associate Manager Profile
• Write Proposals• Design Studies• Write Reports/Presentations• Forecast Sales• Review Reports & Forecasts of Subordinates• Answer Detailed Client Questions• Make Presentations• Work Fairly Independently
Working in Marketing ResearchWorking in Marketing Research
32Copyright © 2004 ACNielsen BASES
a VNU company
Account Manager/Director ProfileAccount Manager/Director Profile
Working in Marketing ResearchWorking in Marketing Research
• Write Proposals• Design Studies• Review Reports & Forecasts of Subordinates• Forecast Sales• Answer Detailed Client Questions• Make Presentations• Work Very Independently• Manage An Account Group
33Copyright © 2004 ACNielsen BASES
a VNU company
Working in Marketing ResearchWorking in Marketing Research
ACNielsen BASES looks for Research Analyst candidates with high quality:
• Oral/written skills
• Interpersonal skills
• Analytical/statistical skills
• Academic standing
Marketing Research Analyst’s Profile Marketing Research Analyst’s Profile
34Copyright © 2004 ACNielsen BASES
a VNU company
Working in Marketing ResearchWorking in Marketing Research
Our success is a result of the company’s culture and values:
• Client focused
• Integrity and honesty
• Commitment to learning and R&D
• Always doing what is right:
- For our clients
- For our employees
- For our community
Why choose BASES? Why choose BASES?
35Copyright © 2004 ACNielsen BASES
a VNU company
BASES IU Campus DatesBASES IU Campus Dates
Marketing Career Fair
September 20, 2004
Info Night Before Interviews
November 10, 2004
On-Campus Interviews
November 11, 2004
36Copyright © 2004 ACNielsen BASES
a VNU company
Questions?Questions?