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Our global capabilities
www.nesglobaltalent.com
EXPERTISENEEDEDEXPERTISEFOUND
Our global capabilities
Assignment Support
1. Payroll administration
2. Payroll funding
3. Taxation and fiscal compliance
4. Insurance provision
5. Emergency response
Our service doesn’t stop at making placements, we guarantee to support our contractorsthroughout their assignment. This means that we handle every logistical hurdle necessaryto ensure that you have access to the best in global talent, regardless of whether you needa one-off solution or ongoing support.
If tasked with your assignment support, we take care of your payroll administrationand funding, ensuring complete fiscal compliance, all necessary or requested insuranceprovision and if required, support with emergency response.
Payroll administration is a fundamental part of the service we provide.It involves maintaining compliance, paying appropriate taxes and havingthe relevant registrations and banking partners to pay in local currencywhere necessary. We can take care of all these complications on your behalf.
Whatever the scale of your business, whether you’rea national or global operation, we streamline yourpayrolling process and take away the burden of anylogistical issues. With more than 40 offices in 25countries and 80 international business registrations,we use our local knowledge, infrastructure andregional payroll staff to remunerate contractorsin the required currency.
Supported by our advanced financial software,we make the process of payroll administration quickand easy for the workforce and relieve the burdenfrom our clients.
We guarantee to pay every single contractoraccurately and on time, every time.
Payroll
Our client's challengeA legislative change in Angola required allcontractors, previously paid outside of Angola,to be paid in country and in the local currency,Angolan kwanza. Due to delays in the localbanking system our client faced delays ofup to a month in paying the contractors.
Our solutionWe took on the challenge of reducing the delay inpayments on behalf of our client. We liaised closelywith our Angolan banks and worked with them toprovide upfront visibility of the 100 plus contractorpayments to be made. Subsequently, we createda bespoke solution with our Angolan bankingpartners, initiating the payment in Angolan kwanzaand then converting it into the contractors' localcurrency.
The outcomeDespite such a complex operational change forboth us and our client, every contractor receivedpayment within two weeks of submitting theirtimesheet in their chosen currency of US dollarsor UK pounds. We continue to offer our payrolladministration solution in Angola to a growingportfolio of clients and contractors.
Our global capabilities
How we support youIf tasked with your payroll administration, we’ll:
• Guarantee to pay the contractors. We have banking arrangements to pay in over 35 currencies around the world.Our payroll guarantee covers contractors for late or incorrect payments as a result of an error on our part,compensating them with the local equivalent of US$100 per day until the error is rectified.*
• Save you time and money. By monitoring and reporting on overtime and key performance indicators, as wellas controlling duplicate timesheets and restricting timesheet changes after approval, we help you to keep yourstaffing costs down without having to spend hours analyzing spreadsheets.
• Support the contractors. We put candidates at the heart of everything we do. We endeavour to make the processas easy and user friendly as possible for all your personnel, which includes giving them a point of contact at NESGlobal Talent in case of any issues.
• Tailor the solution. You can choose how much or how little you would like to project manage the payrolladministration. We can also integrate our software with your specific online purchase system enabling you to bettermanage your finances.
*Subject to terms and conditions.
Staffing your business or a specific project is only possible ifyou have the funds available to pay your people. We take on theresponsibility of remunerating contractors with their pay and expensesdirectly, meaning you don’t have to worry about cashflow whenpaying a workforce.
Paying a team of contractors is a big responsibility,particularly when working on a project which maynot generate income immediately. We help torelieve you of this burden by managing the cashflow on your behalf, consolidating all the paymentsinto a single invoice payable on pre-negotiatedterms.
By using our payroll funding solution, you’regiving contractors a guarantee that they willbe paid correctly and on time.
Payroll
Our client's challengeWe were approached by the procurementdepartment of a world leading oil company thatneeded a solutions provider with the capacity tomanage and payroll an additional 60 contractorsbased in 20 different countries. The previouscompany dealing with the payroll went intoadministration leaving our client in a tricky situation.
Our solutionWe tendered for the business and were subjectto a detailed capability assessment of our payrollfunding solution. We demonstrated our complianceand a high level of customer service and wereselected ahead of three other companies to takeon the project.
The following day one of our representativestravelled from the UK to the Netherlands to thepayrolling company’s office, where the personnelfiles of 60 contractors were collated over an eighthour period. The documents were returned to theUK and over the course of the following six weeks,our team contacted every individual to gain acomprehensive understanding of theircircumstances including taxation obligations,insurances and money owed.
The outcomeCompliant solutions were tailored to eachindividual’s requirements including settingup the relevant insurances. Around 80% of thecontractors in question were owed money - rangingfrom US$500 to US$100,000. We arranged all thepayments with no mark-up and at no cost to ourclient. The previous payrolling company hadn’tkept sufficient records or arranged appropriateinsurances so we kept in touch with our clientvia teleconferences three times a week over thesix-week period, to keep them updated on ourprogress and any potential issues.
Following the successful transfer of all 60 of thesecontractors onto our contracts and in responseto the high level of service provided, we wereappointed by the client as one of only twoapproved payroll providers.
How we support youIf tasked with your payroll funding, we’ll:
• Guarantee to pay the contractors. We are able to payroll in over 35 currencies around the world. Our payrollguarantee covers contractors for late or incorrect payments as a result of an error on our part, compensating themwith the local equivalent of US$100 per day until the error is rectified.*
• Help you manage your time and finances. We save you time by managing your salary and expense paymentsfor you and help you to manage your cashflow.
• Support the contractors. We put candidates at the heart of everything we do. We endeavour to make theprocess as easy and user friendly as possible for all your personnel, which includes giving them a point of contactat NES Global Talent in case of any issues.
• Tailor the solution. Whatever the challenge, we tailor our payroll funding solution to meet your company’sneeds.
*Subject to terms and conditions.
Our global capabilities
Ensuring fiscal compliance for contractors isn’t easy, it takes time,attention to detail and a thorough knowledge of local legislation.It’s a big responsibility for you to take on with potentially hugerepercussions if taxation arrangements are not correctly implemented.
We never allow someone to start work atyour company without ensuring they are setup compliantly and in a position to pay the righttax as required by local legislation.
Our team of financial and commercial expertsare on hand to offer advice to our candidatesand clients, even running free workshops to helpyou understand any changing regulation and theimpact it could have on your organization.
Taxation and Fiscal
Our client’s challengeOur client wanted to develop a large workforce ofexpatriates and locals based at their project site inIraq. However, they were struggling to manage thestaffing in accordance with local taxation legislationand were in need of a partner with the expertiseand experience to offer a solution to their issuesof fiscal compliance.
Our solutionWe sourced the necessary project teams for ourclient. However, recruiting the candidates was notenough. We have also setup partnerships withsecurity firms, accountancy firms and solicitorswith the capability and experience to offer expertsupport to us and our client. Using thesepartnerships and our local offices and infrastructurein Iraq and Dubai, we were able to source andplace a team of contractors and payroll themcompliantly.
The outcomeOur vigilance and attention to detail and localregulation has enabled us to provide fiscallycompliant payroll services to over 900 expatriateand Iraqi contractors for our client. This hasrelieved them of the burden allowing them toconcentrate on the project without having toworry about staffing challenges.
This same attention to detail and focus oncompliance is replicated across all of oursolutions worldwide.
How we support youIf tasked with your taxation and fiscal compliance, we’ll:
• Save you time and money. Our team of experts, supported by a global network of financial advisors, know theexact legislation and processes involved in enabling contractors to work compliantly. This will save you the timeinvolved with researching and checking paperwork and the expense of seeking commercial and fiscal advice.
• Support the contractors. Taxation and fiscal compliance is complicated and can distract contractors from the taskin hand. We help to relieve them of this burden by helping and supporting where we can, with everything frompayroll advice to putting them in contact with accountancy providers who can set them up as a limited company.
• Give you access to a global talent pool. Being able to freely work with clients and candidates without fear ofbreaching compliance issues means we’re able to source the best talent from around the world for your project,regardless of location.
• Assist you in managing the risk. We provide proactive advice and access to local professional experts.
Our global capabilities
To ensure all stakeholders are fully protected, we provide theinsurances necessary to cover our legal liability to clients and thirdparties, as we support companies with their complex staffing challenges.
Our range of insurances meets all statutory
obligations and includes public liability (general
liability and third party liability), workers’
compensation and employers’ liability.
We have a comprehensive global insurance
programme that ensures policies provide effective
protection for both our clients and contractors.
We are able to procure public liability insurance,
which provides cover for property damage and
death or injury to third parties as a result of
accidents.
We also have workers’ compensation insuranceto meet any statutory requirements in the eventof death or injury of one of our contractors.
In addition, we are also covered by extensiveprofessional indemnity insurance - a global policywhich underwrites our recruitment services to ourclients.
We work alongside an experienced globalinsurance partner who is able to understandyour requirements and tailor our comprehensiveinsurance cover accordingly.
Insurance
Our client’s challengeOur client in Iraq required a manpower providerthat had a credible insurance policy and couldaccept third party liability. They needed to transferthe risk to a company with global insurancearrangements in place who could arrange asolution on the client’s behalf.
Our solutionAs Iraq has a developing insurance market,it wasn’t possible to provide the required publicliability insurance direct from within the country.Using our specialist broker we were able to workwith Lloyds of London to create a policy whichresponded to our client’s requirements.
The outcomeUsing our global partnerships, we were able tooffer the appropriate insurance, taking on the riskfor accidental damage to property or death andinjury to third parties arising from our negligenceor that of the manpower we placed with the client.This provided an effective transfer of risk, givingour client the comfort and peace of mind that theywouldn’t have otherwise had.
How we support youIf tasked with your insurance provision, we’ll:
• Procure the right insurances. Our global insurances are industry leading.
• Tailor the solution. We offer our insurances on a menu, tailoring the solution according to a client’s location,industry and contractual requirements.
• Share the risk with you. By outsourcing your insurance challenges, you can transfer the risk onto us that itis appropriate for us to adopt, with the peace of mind that we’ll be fully covered.
Our global capabilities
Sometimes things don’t go to plan. In cases of emergency we are thereand have partners on the ground to assist with sorting out any crises.
With more than 40 offices in 25 countries, ourglobal presence mirrors the location of our clientsand their projects. This means that we are neverfar from the contractors that we represent. Withour security and medical partners we are able tosupport with incident management teams andemergency response services if required.
Our in-house experts undergo rigorous training,so we know exactly what it takes to promote asafe working environment with the necessaryprecautions.
We have our own emergency response processesin place to support clients and are able to callupon our security and medical partners whencomplex situations arise. We are able to createbespoke situation-specific contingency plans toset out the planned response to an emergencyincident and how we would interface with theclient’s own first response and crisis managementteams.
Emergency
Our contractor’s challengeOur candidate had recently started working asan instrumentation engineer on a project in Lagos,Nigeria. On arrival he was asked to surrender hispassport for processing by the Nigerian ImmigrationService in Abuja, which typically takes at least 10working days.
Within four days of working on his new assignmentour contractor contacted us on the way to work insevere pain.
Our solutionWe contacted our partner, International SOS,and informed them of the medical emergency.The contractor was picked up immediately andtaken to the local medical clinic, where a teamof medics and a representative from NES GlobalTalent were there waiting for him. He had suffereda heart attack and needed to be repatriated to hishometown of Liverpool, UK, for immediatetreatment. Furthermore his passport was still withthe Immigration Service in Abuja.
The outcomeWe contacted the Nigerian Immigration Service torequest the immediate release of his passport. Oneof our staff travelled from Abuja to Lagos and withinthree hours of contacting us, he had his passportback.
We successfully arranged for an air ambulanceto fly from Paris to Lagos to pick up the contractorand evacuate him, escorted by a doctor, on a planeback to a hospital in Liverpool, where he wasnursed back to health.
How we support youIf tasked with providing you emergency response services, we'll:
• Tailor the solution. No two emergency situations are the same. If a medical emergency arises, while you wouldprovide the first response, we work with you to arrange repatriation of the casualty and on-going medicaltreatment.
• Support the contractors. In the event of an emergency, we use all available methods including our advancedtravel tracking system to identify the contractor’s recent movements, inform them of the situation, give thempractical advice and support them throughout as to how they should respond.
• Save you time and money. We’ve been on hand to support clients in a crisis many times before. We know theprocedures to follow, meaning you know we will be able to coordinate with you a suitable response, saving youcost and hassle.
Our global capabilities
About NES Global Talent...Established in 1978, NES Global Talent is an award winning manpower specialist thathas placed over 70 different nationalities into 69 countries across the oil and gas, power,infrastructure, life sciences, chemical engineering and rail sectors worldwide.
Our value proposition - guaranteed staffing solutions, engineered from the global talent poolby discipline specific consultants - demonstrates our commitment to delivering an exceptionalservice.
• Guaranteed. Our range of guarantees cover you if we fail to meet the challenge.
• Discipline specific. With a team of over 500 discipline specific consultants we trulyknow the industries we work in.
• Global talent pool. With over 40 offices in 25 countries across Europe, Africa, theAmericas, Asia, Australia and the Middle East, we have access to the best talent whereverit may be in the world.
Today, we offer 31 different solutions to your global staffing challenges and if none of those fit,we will tailor make one for you that does.
It’s people that deliver projects. We have the experience, expertise and local knowledgeto find the very best talent from around the world. When we’ve found the people with thespecialist skills you need, we ensure we look after them, without exception, so you keephold of that top talent for as long as you need it.
www.nesglobaltalent.com
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