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The APICS Standard: Raising the Bar

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Skills and Competencies in Supply Chain and Logistics

Abe Eshkenazi, CSCP, CPA, CAEChief Executive OfficerMay 20, 2016

The Growing Importance of Supply Chain

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Supply chain starts

with people.

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The Importance of Supply Chain

Supply chains are becoming

Part of the corporate business model - as important to finance and marketing as to production

Distinguished by the close collaboration with supply chain partners

Driven by customers playing a more active role at every stage

Global, local and increasingly transparent

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Leaders Needed

Supply chain and logistics professionals will increasingly be leaders in their corporations, but firms are struggling now to acquire and develop high potential supply chain talent.

“It’s a different type of talent that we’re going to need if we’re going to keep up with

the pace of change.”

-2015 APICS and MSU Beyond the Horizon Study, interview participant

The Talent Gap and Employee Development

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Technical Expertise Is Not Enough

Supply chain subject matter experts still must have solid technical expertise but also need...

Cross functional management skills

International exposure

Organizational support

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The Talent Shortage in Europe

Percentage having difficulty filling jobs (countries at 20%+)

Source: 2014 ManpowerGroup Talent Shortage Survey

Employers inIreland and Spain—two countries that have borne the brunt of the Eurozone recession and endured consistently weak labor markets—report the least difficulty filling jobs.

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Mind the Manufacturing Gender GapRespondents ranked opportunitiesfor challenging and interesting assignments, attractive pay and work-life balance as the top three most important priorities.

26 percent of respondents rated their companies’ retention efforts as poor or very poor.

Two-thirds of respondents indicated standards of performance are not the same for men and women.

84 percent of executives responding to the skills gap survey agree there is a talent shortage in U.S. manufacturing.

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Trends: Technology

The rapid speed of technological advancement presents challenging disruptions and significant opportunities for professionals.

Technology trends influencing supply chain include– the growth of e-commerce– mass personalization– mobile and wearable computing– robotics and automation– sensors and the Internet of Things– big data and predictive analytics

U.S. Roadmap for Material Handling and Logistics, 2014

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Challenges Related to Knowledge Workers

CSCO Report 2012, SCM World

There is a growing gap between job openings and the number of workers qualified to fill them. The talent wars have begun.

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Are You Asking the Right Question?

Alan MillikenSenior Manager, Supply Chain Capability DevelopmentBASF

A: “More importantly, what if we don’t educate them and they stay?”

Q: “What if we certify all these people and they leave?”

Career and Workforce Development Strategies

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•Master Planner•Master Scheduler•Demand Manager•Forecaster

Plan

•Procurement Mgr•Procurement Outsourcing Mgr

Source •Production Manager

•Production Scheduler

Make

•Distribution Mgr•Transportation Mgr

•Warehouse Mgr

Deliver •Reverse Logistics Manager

Return

People Advancing Supply Chain Today

•Buyer/Planner•Materials Manager

Operations Manager

Supply Chain Manager

Operations Manager

•Customer Service Manager

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High School and Skilled Labor

University/ Students

Early Career Professionals

Mid-LevelManagers

SeniorManagers Executives

Support

Provide access to content

Develop career video/materials

Invest

Free student membership

Special programs

Assurance of Learning Exam

ASTL GLA

SCOR content for faculty

Strengthen

CPIM

Strengthen

CSCP

New! CLTD

Invest

SCOR-P

Advanced managementuniversity collaborations

Invest

APICS SCC Exec Summit

Research collaborations

Education at Every Career Stage

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The APICS CLTD Program

CLTD topics include

– Logistics and Supply Chain Overview

– Capacity Planning and Demand Management

– Order Management

– Inventory and Warehouse Management

– Transportation

– Global Logistics Considerations

– Logistics Network Design

– Reverse Logistics and Sustainability

The APICS Certified in Logistics, Transportation and Distribution (CLTD) program is coming in July!

APICS is preparing the logistics professionals of tomorrow.

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What You Can Do

If you’re already working in the supply chain and logistics field, continue to grow your knowledge and skills.

Take advantage of professional development and training opportunities offered at your company.

Participate in continuing education courses on soft skills or topic specific courses.

Consider certification programs – they can boost your title as well as your salary.

Join a professional association to gain access to important career resources and to grow your network.

You’re in charge of your career development. Make a plan and stay with it.

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How You Can Lead

If you’re managing a team, ensure you’re expanding their expertise. It’s easier and faster to train existing talent than to recruit new talent.

Offer your team opportunities to learn about different operational areas and departmental functions

Encourage employees to collaborate with other areas of the business, such as marketing and finance

Provide continuing education, certification and professional development opportunities

Consider team training to foster collaboration

Supply chain leaders are not born. They’re made.

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People first. Strategy second.

Jack Welch, Former CEO of GE

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Technical Expertise is Not Enough, You Need Supply Chain Super Heroes

“… many participants sought what they deemed a “super-human” combination of people who have technical depth, business breadth, and the soft skills to be a leader, influencer, and diplomat. Modern supply chains call for deep subject matter expertise, an integrated understanding of broader business imperatives, and the ability to lead coworkers while operating across countries and cultures.”

~ MIT Center for Transportation and Logistics Roundtable, October 2010

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Thank You