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1 A presentation for: AESA April 16, 2014 by: Varouj S. Abkian, P.E. Assistant Director City of Los Angeles Sanitation STRATEGIC PLANNING & EXECUTION PROCESS

1 A presentation for: AESA April 16, 2014 by: Varouj S. Abkian, P.E. Assistant Director City of Los Angeles Sanitation STRATEGIC PLANNING & EXECUTION PROCESS

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Page 1: 1 A presentation for: AESA April 16, 2014 by: Varouj S. Abkian, P.E. Assistant Director City of Los Angeles Sanitation STRATEGIC PLANNING & EXECUTION PROCESS

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A presentation for:AESA

April 16, 2014by:

Varouj S. Abkian, P.E.Assistant Director

City of Los AngelesSanitation

STRATEGIC PLANNING & EXECUTION PROCESS

Page 2: 1 A presentation for: AESA April 16, 2014 by: Varouj S. Abkian, P.E. Assistant Director City of Los Angeles Sanitation STRATEGIC PLANNING & EXECUTION PROCESS

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A path finding process:- who are we?- why do we exist?- where are we going?- how will we get there?- what do we hope to accomplish?- what are our strengths and weaknesses?- what are our opportunities and threats?

STRATEGIC PLANNING

Page 3: 1 A presentation for: AESA April 16, 2014 by: Varouj S. Abkian, P.E. Assistant Director City of Los Angeles Sanitation STRATEGIC PLANNING & EXECUTION PROCESS

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6)6) Goal Implementation Plan Goal Implementation Planspecifically indicates how each goal must specifically indicates how each goal must be achieved (list of deliverables and be achieved (list of deliverables and actions vs. time).actions vs. time).

5)5) GoalsGoalsare outcomes that must are outcomes that must happen to get us closer happen to get us closer to our visionto our vision..

Goals must be SMART.Goals must be SMART.

pecificpecific

easurableeasurable

chievablechievable

ealisticealistic

ime dependantime dependant 1) Our1) Our MissionMission is what we do.is what we do.

4)4) Key Result Areas Key Result Areasare the areas where we are the areas where we

concentrate our efforts and goals.concentrate our efforts and goals.

Strategic Planning Strategic Planning Various termsVarious terms

We are We are here.here.

7)7) Guiding Prin

ciples & Values

Guiding Principles & Values are th

e rules of th

e road.

are the ru

les of the ro

ad.

3)3) Strategic Plan

Strategic Plan is th

e road to

wards our vision.

is the ro

ad towards our v

ision.

2) Our

2) Our Vision

Vision

is where we

is where we

want to be.

want to be.

Page 4: 1 A presentation for: AESA April 16, 2014 by: Varouj S. Abkian, P.E. Assistant Director City of Los Angeles Sanitation STRATEGIC PLANNING & EXECUTION PROCESS

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Step 1 – Internal and External Environment Assessment (SWOTts)Step 2 – Define the Future in 5 years (definition of success) &

How We Get ThereStep 3 – Reassess your Mission, Vision, Motto, and ValuesStep 4 – Define Key Result AreasStep 5 – Define Goals for immediate future (a few may carry on

beyond one year horizon) Step 6 – Develop Goal Implementation PlansStep 7 – Write the PlanStep 8 – Communicate the PlanStep 9 – Develop Balanced Score Board (Strategic Execution)Step 10 – Monitor Progress (Strategic Execution)

YEARLY STRATEGIC PLANNING CYCLE

Page 5: 1 A presentation for: AESA April 16, 2014 by: Varouj S. Abkian, P.E. Assistant Director City of Los Angeles Sanitation STRATEGIC PLANNING & EXECUTION PROCESS

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Step 1 – Internal and External Environment Assessment Strengths, Weaknesses, Opportunities, Threats, and trends (SWOTts)

Use of benchmarks Use of a employee driven focus group Brainstorming among management Interviewing public officials, customers and

stakeholders – MOST IMPORTANT

YEARLY STRATEGIC PLANNING CYCLE

Page 6: 1 A presentation for: AESA April 16, 2014 by: Varouj S. Abkian, P.E. Assistant Director City of Los Angeles Sanitation STRATEGIC PLANNING & EXECUTION PROCESS

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What Do we really want (where do we really want to What Do we really want (where do we really want to go)?go)?

The “Definition of Success” or the The “Definition of Success” or the FutureFuture

THE ESENCE AND FOCAL POINT OF THE PLAN

Page 7: 1 A presentation for: AESA April 16, 2014 by: Varouj S. Abkian, P.E. Assistant Director City of Los Angeles Sanitation STRATEGIC PLANNING & EXECUTION PROCESS

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Step 2 – Define The Future (definition of success) Executive management – Imagine yourself 5 years

into the future Look back into the past 5 years knowing that you

have succeeded in everyway possible and write down the successes and achievements that really count – generate a “want” list – It should feel good!

Acid test – Now think that you have failed miserably and generate a “do not want” list of failures – You should feel in pain now! Use this list only to check that you have not missed anything in the list of successes and then destroy this list!

Combine the list generated by the Executive Team. Note: This list is also used to create the Key Result Areas (KRAs)

Using the list, create a story and call it “Definition of Success”

YEARLY STRATEGIC PLANNING CYCLE

Page 8: 1 A presentation for: AESA April 16, 2014 by: Varouj S. Abkian, P.E. Assistant Director City of Los Angeles Sanitation STRATEGIC PLANNING & EXECUTION PROCESS

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Step 3 – Reassess your Mission, Vision, Motto, and Values

Simplicity is power! Focus on the “Definition of Success” Review other organizations’ mission, vision and

values Brainstorm and create a list of terms to use Create various versions of mission, vision, & motto,

and optimize Brainstorm a list of values, prioritize them and write

a definition for everyone of themNote: Mission and vision statements may change over

the years but values that guide every behavior and decision must stay unchanged, so think this through!

YEARLY STRATEGIC PLANNING CYCLE

Page 9: 1 A presentation for: AESA April 16, 2014 by: Varouj S. Abkian, P.E. Assistant Director City of Los Angeles Sanitation STRATEGIC PLANNING & EXECUTION PROCESS

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YEARLY STRATEGIC PLANNING CYCLE

Step 4 – Define Key Result Areas (the power of “chunking”)

Focus on the list of “wants” that assisted in generating the “Definition of Success”

Find the common themes or groupings of these ideas (the power of Chunking)

The common themes become the key areas that you want the organizational efforts to be focused

Goal are bunched under each Key Results Area (KRA)

Page 10: 1 A presentation for: AESA April 16, 2014 by: Varouj S. Abkian, P.E. Assistant Director City of Los Angeles Sanitation STRATEGIC PLANNING & EXECUTION PROCESS

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Finalize Goals

Definition of Success (Future)

Define Key Result Areas (KRA’s)

Develop Goals under each KRA

Combine Goals

Note: Goals that are not used for at the organizational level

are used within divisions or work units

Step 5 – Define Goals & Select Goals

YEARLY STRATEGIC PLANNING CYCLE

Page 11: 1 A presentation for: AESA April 16, 2014 by: Varouj S. Abkian, P.E. Assistant Director City of Los Angeles Sanitation STRATEGIC PLANNING & EXECUTION PROCESS

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A

B

C

D

Achievable

$ S

avin

gs

FORMULATE GOALS

Another criteria or filter in selecting goals:

Page 12: 1 A presentation for: AESA April 16, 2014 by: Varouj S. Abkian, P.E. Assistant Director City of Los Angeles Sanitation STRATEGIC PLANNING & EXECUTION PROCESS

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Step 6 – Develop Goal Implementation Plans Appoint leaders and supporters to write the goal

implementation plans for every goal Appoint someone from the executive team to guide

the formulation of the implementation plans Follow a given template Make sure all deliverables are Specific, Measurable,

Attainable, Realistic and Time dependent (SMART)

YEARLY STRATEGIC PLANNING CYCLE