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Capital Markets Day, September 2008 Slide 1
Country Overviewand Strategy
byHerbert StepicCEO RI Group
Capital Markets Day, September 2008 Slide 2
Central Europe (CE)
Capital Markets Day, September 2008 Slide 3
Raiffeisen in Czech Republic
Merger of Raiffeisenbank a.s. and eBanka a.s. (acquired in 2006) completed in July 2008
Re-branding of eBanka to be finished in the course of the next few months
Raiffeisenbank a.s. ranks among the top five banks in the Czech Republic
Mortgage focus – In terms of total volume Raiffeisenbank is ranked No. 4 and getting closer to No. 3
Key strategic goals:Implementation of affluent modelExpand branch network Enhance corporate and treasury sales management Simplify IT architecture of merged banks
32.032.1Profit after tax
45.540.7Profit before tax
1-12/20071-6/2008(in € mn)
31/12/200730/06/2008(in € mn)
4,149
5,799
6,947
3,531Deposits fromcustomers
4,351Loans and advances to customers
5,670Balance sheet total
371,221
108
2,566
30/06/2008 31/12/2007
347,441Total customers
105Business outlets
2,495Number of employees
Country Financials
Capital Markets Day, September 2008 Slide 4
Raiffeisenbank, Czech Republic
72.2%
11.2%
15.3%
1-6/2007*
68.7%
11.3%
16.4%
1-12/2007*1-6/2008*
60.6%
17.8%
22.8%
Cost/income ratio
ROE after tax
ROE before tax
13.1
17.9
1-6/2007*
27.2
39.8
1-12/2007*
29.7Profit after tax
38.0Profit before tax
1-6/2008*(in € mn)
3,520
4,073
5,396
31/12/2007*
2,948
3,232
4,471
30/06/2007*30/06/2008*(in € mn)
4,135
5,459
7,073
Deposits from customers
Loans and advances to customers
Balance sheet total
Network Bank Financials
*Aggregation of Raiffeisenbank Czech Republic and eBanka (not consolidated).
Capital Markets Day, September 2008 Slide 5
Raiffeisen in Hungary
Ranked No. 5 in terms of total assets and top positions in corporate lending (No. 3) and liabilities (No. 2)
Continuing strong push into the retail segment with strong branch network supported by a network of 515 direct sales agents
117.676.8Profit after tax
144.794.0Profit before tax
1-12/20071-6/2008(in € mn)
31/12/200730/06/2008(in € mn)
5,410
7,081
9,421
4,857Deposits fromcustomers
6,343Loans and advances to customers
8,079Balance sheet total
Country Financials
For further details please see the presentation “Hungary – Mastering The Challenges”.
619,099
148
3,690
30/06/2008 31/12/2007
603,136Total customers
140Business outlets
3,454Number of employees
Capital Markets Day, September 2008 Slide 6
Raiffeisen Bank, Hungary
50.7%
30.6%
37.5%
1-6/2007
55.9%
23.8%
28.2%
1-12/20071-6/2008
51.0%
29.2%
35.0%
Cost/income ratio
ROE after tax
ROE before tax
Network Bank Financials
4,881
6,369
8,056
31/12/2007
4,454
5,677
7,072
30/06/200730/06/2008(in € mn)
5,435
7,205
9,400
Deposits from customers
Loans and advances to customers
Balance sheet total
71.2
87.4
1-6/2007
111.7
132.2
1-12/2007
81.7Profit after tax
97.8Profit before tax
1-6/2008(in € mn)
Capital Markets Day, September 2008 Slide 7
Raiffeisen in Poland
Clear focus on middle corporate and affluent/upper mass customers
Leading bank in factoring with 25 % market share
One of the largest distributors of foreign investment funds in Poland
Leading provider in leasing services
Pioneer in servicing micro companies
Key strategic goals:
Develop retail banking and become a player in affluent banking
Maintain and increase leadership position in corporate banking
Leverage leading positions in leasing, factoring and treasury business
90.550.1Profit after tax
106.063.4Profit before tax
1-12/20071-6/2008(in € mn)
31/12/200730/06/2008(in € mn)
3,946
5,687
7,041
3,394Deposits fromcustomers
4,631Loans and advances to customers
5,958Balance sheet total
Country Financials
294,550
115
3,158
30/06/2008 31/12/2007
293,796Total customers
116Business outlets
2,870Number of employees
Capital Markets Day, September 2008 Slide 8
Raiffeisen Bank, Poland
58.0%
22.7%
27.6%
1-6/2007
59.2%
24.5%
28.0%
1-12/20071-6/2008
57.0%
20.9%
25.9%
Cost/income ratio
ROE after tax
ROE before tax
Network Bank Financials
3,302
3,587
4,815
31/12/2007
2,622
3,079
3,720
30/06/200730/06/2008(in € mn)
3,951
4,377
5,602
Deposits from customers
Loans and advances to customers
Balance sheet total
36.3
44.0
1-6/2007
79.9
91.5
1-12/2007
45.0Profit after tax
55.8Profit before tax
1-6/2008(in € mn)
Capital Markets Day, September 2008 Slide 9
Raiffeisen in Slovakia
Successful corporate and retail service provider from the very beginning
3rd biggest bank in Slovakia (in terms of total assets) and 2nd largest lender in the country
Retail segment had higher than market growth despite being a rather expensive bank
Leading position in Slovakia in asset management with a market share of about one third
Key strategic goals:
Enhance service excellence
Increase operational excellence (more effective processes equals more satisfied clients)
Optimisation of IT infrastructure to meetcontinuously developing business needs
109.361.8Profit after tax
137.776.2Profit before tax
1-12/20071-6/2008(in € mn)
31/12/200730/06/2008(in € mn)
5,940
5,677
8,768
5,539Deposits fromcustomers
4,508Loans and advances to customers
7,845Balance sheet total
Country Financials
717,221
159
3,787
30/06/2008 31/12/2007
701,548Total customers
156Business outlets
3,652Number of employees
Capital Markets Day, September 2008 Slide 10
Tatra banka, Slovakia
53.0%
22.4%
26.9%
1-6/2007
56.2%
22.5%
28.8%
1-12/20071-6/2008
54.4%
22.7%
27.9%
Cost/income ratio
ROE after tax
ROE before tax
49.1
59.1
1-6/2007
94.0
120.7
1-12/2007
57.2Profit after tax
70.5Profit before tax
1-6/2008(in € mn)
5,555
4,172
7,508
31/12/2007
4,777
3,552
6,338
30/06/200730/06/2008(in € mn)
5,958
5,234
8,313
Deposits from customers
Loans and advances to customers
Balance sheet total
Network Bank Financials
Capital Markets Day, September 2008 Slide 11
Country Financials
Raiffeisen in Slovenia
Leading market position in asset management despite increasing competition
Change of business mix - focus on affluent private clients and SMEs while maintaining cross-border corporate business with international clients
Ranked No. 10 in the market in terms of total assets
Key strategic goals:
Continuous focus on upper mass individual clients
Staying a strong partner for corporate and international customers via the Ljubljana-located International Desk
10.41.2Profit after tax
13.31.7Profit before tax
1-12/20071-6/2008(in € mn)
31/12/200730/06/2008(in € mn)
463
1,209
1,565
442Deposits fromcustomers
1,068Loans and advances to customers
1,410Balance sheet total
81,841
15
350
30/06/2008 31/12/2007
80,011Total customers
15Business outlets
363Number of employees
Capital Markets Day, September 2008 Slide 12
Raiffeisen Banka, Slovenia
85.0%
19.7%
20.9%
1-6/2007
87.2%
16.7%
21.1%
1-12/20071-6/2008
87.8%
5.3%
7.0%
Cost/income ratio
ROE after tax
ROE before tax
4.9
5.3
1-6/2007
8.4
10.6
1-12/2007
1.5Profit after tax
2.1Profit before tax
1-6/2008(in € mn)
445
952
1,260
31/12/2007
427
714
984
30/06/200730/06/2008(in € mn)
466
1,076
1,403
Deposits from customers
Loans and advances to customers
Balance sheet total
Network Bank Financials
Capital Markets Day, September 2008 Slide 14
Raiffeisen in Albania
Strengthened its leading lending position by loan book increase to over € 550 mn in 2008
Expansion of ATM network to 154; POS terminals exceeded 350; both the biggest networks by far in Albania
Leasing subsidiary - founded in mid 2006 -reached assets of € 10 mn in its first full operational year and ranks among the leading providers
Two key projects in HY 2008: launching credit cards and promoting VIP banking
Key strategic goals:
Expansion of services for SME customers to regional center
Strengthening of VIP and affluent segments
39.520.4Profit after tax
49.322.6Profit before tax
1-12/20071-6/2008(in € mn)
31/12/200730/06/2008(in € mn)
1,804
563
2,038
1,795Deposits fromcustomers
515Loans and advances to customers
1,952Balance sheet total
Country Financials
561,514
100
1,385
30/06/2008 31/12/2007
552,446Total customers
98Business outlets
1,355Number of employees
Capital Markets Day, September 2008 Slide 15
Raiffeisen Bank, Albania
45.0%
40.3%
50.1%
1-6/2007
40.3%
46.6%
58.1%
1-12/20071-6/2008
40.3%
33.9%
37.6%
Cost/income ratio
ROE after tax
ROE before tax
17.0
21.1
1-6/2007
39.5
49.3
1-12/2007
20.5Profit after tax
22.8Profit before tax
1-6/2008(in € mn)
1,795
511
1,947
31/12/2007
1,663
383
1,834
30/06/200730/06/2008(in € mn)
1,804
556
2,019
Deposits from customers
Loans and advances to customers
Balance sheet total
Network Bank Financials
Capital Markets Day, September 2008 Slide 16
Raiffeisen in Bosnia & Herzegovina
Ranked 2nd banking group at HY 2008
Launch of the sales force efficiency project in Q3 2007 boosted new retail loan volumes by 60 %
Increased attention was put on centralization of mid and back office functions as well as on further streamlining application management
Raiffeisen Brokers d.o.o. (100% subsidiary) extended its services and started offering “investment advisory services” to customers
Key strategic goal:
Retain the leading position with a special focus on strengthening the presence of the bank in Republika Srepska and mortgage segment
Country Financials
23.710.0Profit after tax
23.716.2Profit before tax
1-12/20071-6/2008(in € mn)
31/12/200730/06/2008(in € mn)
1,307
1,653
2,293
1,334Deposits fromcustomers
1,422Loans and advances to customers
2,121Balance sheet total
751,948
96
1,672
30/06/2008 31/12/2007
710,662Total customers
93Business outlets
1,553Number of employees
Capital Markets Day, September 2008 Slide 17
Raiffeisen Bank, Bosnia & Herzegovina
62.1%
21.3%
21.3%
1-6/2007
64.5%
17.8%
17.8%
1-12/20071-6/2008
61.4%
11.1%
18.2%
Cost/income ratio
ROE after tax
ROE before tax
12.9
12.9
1-6/2007
23.0
23.0
1-12/2007
9.8Profit after tax
16.0Profit before tax
1-6/2008(in € mn)
1,333
1,276
1,964
31/12/2007
1,275
1,100
1,839
30/06/200730/06/2008(in € mn)
1,307
1,487
2,113
Deposits from customers
Loans and advances to customers
Balance sheet total
Network Bank Financials
Capital Markets Day, September 2008 Slide 18
Raiffeisen in Bulgaria
Excellent market position No. 4 in terms of total assets with No. 3 in reach
Cross-selling opportunities fostered by a comprehensive product portfolio i.e. leasing, asset management and insurance
Ongoing network expansion, complemented by a tight mobile banker network throughout the country
Despite substantial growth restrictions from the National Bank, positive development in all business segments
Key strategic goals:
Strong focus towards retail and SME business
Enhancing distribution channels
Country Financials
62.341.6Profit after tax
69.146.8Profit before tax
1-12/20071-6/2008(in € mn)
31/12/200730/06/2008(in € mn)
2,143
3,097
4,668
1,848Deposits fromcustomers
2,539Loans and advances to customers
3,963Balance sheet total
616,265
179
3,484
30/06/2008 31/12/2007
531,150Total customers
152Business outlets
3,051Number of employees
Capital Markets Day, September 2008 Slide 19
Raiffeisenbank, Bulgaria
52.0%
50.5%
56.1%
1-6/2007
53.2%
34.5%
38.2%
1-12/20071-6/2008
44.7%
30.2%
33.6%
Cost/income ratio
ROE after tax
ROE before tax
30.6
34.0
1-6/2007
55.5
61.6
1-12/2007
41.6Profit after tax
46.2Profit before tax
1-6/2008(in € mn)
1,873
1,655
3,066
31/12/2007
1,428
1,344
2,370
30/06/200730/06/2008(in € mn)
2,194
2,005
3,572
Deposits from customers
Loans and advances to customers
Balance sheet total
Network Bank Financials
Capital Markets Day, September 2008 Slide 20
Raiffeisen in Croatia
Market share of 11% in total assets (No. 4)
As rigid growth restrictions were lifted for a few days at year-end 2007 – the bank managed to increase lending to corporate and small enterprise customers by 16 %, totaling € 1.5 bnat the end of 2007
Short and medium-term financing of accounts receivable offered – providing support especially to young and start-up companies –via subsidiary Raiffeisen Factoring d.o.o.
Key strategic goal:
Enlargement of network due to under-representation in some of the regions of Croatia
Country Financials
96.140.1Profit after tax
119.550.2Profit before tax
1-12/20071-6/2008(in € mn)
31/12/200730/06/2008(in € mn)
3,236
3,716
5,889
3,233Deposits fromcustomers
3,390Loans and advances to customers
5,578Balance sheet total
568,771
67
2,244
30/06/2008 31/12/2007
552,848Total customers
65Business outlets
2,089Number of employees
Capital Markets Day, September 2008 Slide 21
Raiffeisenbank, Croatia
52.8%
17.4%
21.6%
1-6/2007
54.1%
16.6%
21.5%
1-12/20071-6/2008
50.1%
12.8%
15.6%
Cost/income ratio
ROE after tax
ROE before tax
39.0
48.2
1-6/2007
77.2
96.4
1-12/2007
39.9Profit after tax
48.5Profit before tax
1-6/2008(in € mn)
3,246
3,223
5,268
31/12/2007
2,912
2,977
4,916
30/06/200730/06/2008(in € mn)
3,219
3,446
5,451
Deposits from customers
Loans and advances to customers
Balance sheet total
Network Bank Financials
Capital Markets Day, September 2008 Slide 22
Raiffeisen in Kosovo
Ranked No. 2 in terms of profitability and total assets
Positioning especially strong in the area of small and medium-sized enterprises (market share of 35 %)
Majority of large corporate customers bank with us (market share of 60 %)
Mobile bankers complement the branch distribution network of the bank
Leasing company is being established
Key strategic goals:
Aims to become No. 1 bank in the country
Corporate market share of 60 % should be maintained whereas a strong focus on retail business is seen as major chance for the next few years
14.710.0Profit after tax
18.312.9Profit before tax
1-12/20071-6/2008(in € mn)
31/12/200730/06/2008(in € mn)
454
408
544
393Deposits fromcustomers
339Loans and advances to customers
473Balance sheet total
Country Financials
199,908
44
666
30/06/2008 31/12/2007
172,767Total customers
38Business outlets
554Number of employees
Capital Markets Day, September 2008 Slide 23
Raiffeisen Bank Kosovo, Kosovo
44.2%
35.3%
41.1%
1-6/2007
43.3%
33.3%
41.5%
1-12/20071-6/2008
42.5%
33.9%
43.9%
Cost/income ratio
ROE after tax
ROE before tax
7.8
9.1
1-6/2007
14.7
18.3
1-12/2007
10.0Profit after tax
12.9Profit before tax
1-6/2008(in € mn)
393
339
473
31/12/2007
344
279
415
30/06/200730/06/2008(in € mn)
454
408
544
Deposits from customers
Loans and advances to customers
Balance sheet total
Network Bank Financials
Capital Markets Day, September 2008 Slide 24
Raiffeisen in Romania
Ranked No. 3 in terms of total assets
Continuous focus on expanding branch network up to 580 business outlets by YE 2008
Formula 1, a corporate project covering a comprehensive re-design of internal processes to further improve corporate sales management, drive acquisition through incentivization successfully piloted in HY 2008, full implementation to follow
100.581.5Profit after tax
123.897.5Profit before tax
1-12/20071-6/2008(in € mn)
31/12/200730/06/2008(in € mn)
3,407
4,188
5,803
3,538Deposits fromcustomers
3,532Loans and advances to customers
5,603Balance sheet total
Country Financials
For further details please see the presentation “Romania – Riding the Convergence Wave”.
2,136,271
472
6,608
30/06/2008 31/12/2007
2,168,026Total customers
435Business outlets
5,948Number of employees
Capital Markets Day, September 2008 Slide 25
Raiffeisen Bank, Romania
64.1%
24.9%
28.3%
1-6/2007
63.5%
25.0%
30.8%
1-12/20071-6/2008
55.6%
35.5%
42.8%
Cost/income ratio
ROE after tax
ROE before tax
47.2
53.6
1-6/2007
94.1
116.0
1-12/2007
74.0Profit after tax
89.3Profit before tax
1-6/2008(in € mn)
3,589
2,341
4,403
31/12/2007
3,030
2,110
3,940
30/06/200730/06/2008(in € mn)
3,515
2,960
4,567
Deposits from customers
Loans and advances to customers
Balance sheet total
Network Bank Financials
Capital Markets Day, September 2008 Slide 26
Raiffeisen in Serbia
Country's key bank for corporate, retail, treasury and investment banking customers
Bank’s broad product and service range is rounded out by Raiffeisen Leasing, Raiffeisen Voluntary Pension Fund and an investment fund management company
Serbia’s first bank offering internet based e-banking system to Western standards
Key strategic goals:
Foster existing and further increase client base
Increase and diversify funding base
Expand distribution channels
Maintain leading position in product development
61.038.6Profit after tax
61.542.2Profit before tax
1-12/20071-6/2008(in € mn)
31/12/200730/06/2008(in € mn)
1,364
1,846
3,124
1,329Deposits fromcustomers
1,704Loans and advances to customers
2,914Balance sheet total
Country Financials
555,804
93
2,150
30/06/2008 31/12/2007
520,465Total customers
92Business outlets
2,111Number of employees
Capital Markets Day, September 2008 Slide 27
Raiffeisen banka, Serbia
58.8%
19.9%
21.2%
1-6/2007
58.9%
20.3%
20.5%
1-12/20071-6/2008
48.4%
16.6%
18.3%
Cost/income ratio
ROE after tax
ROE before tax
26.5
28.2
1-6/2007
56.1
56.6
1-12/2007
36.3Profit after tax
39.9Profit before tax
1-6/2008(in € mn)
1,364
793
1,983
31/12/2007
1,114
784
1,665
30/06/200730/06/2008(in € mn)
1,391
824
2,067
Deposits from customers
Loans and advances to customers
Balance sheet total
Network Bank Financials
Capital Markets Day, September 2008 Slide 29
Raiffeisen in Belarus
Ranked No. 2 in terms of total profit and No. 3 in terms of total assets
Successful cooperation with the Belarusian Post Office opening a sales channel of wide network of post offices for deposit products
On average > 10,000 new customers were acquired/month in 2008
Leasing operations very successful with € 34.7 mn new financed leasing deals in 2007
Key strategic goals:
Maintain 3rd position in terms of total assetsContinue to strengthen position in retail business with focus on lending and be the first bank in Belarus to implement private bankingRemain the first bank for international corporate clients who are entering the Belarusian market
27.213.5Profit after tax
39.421.4Profit before tax
1-12/20071-6/2008(in € mn)
31/12/200730/06/2008(in € mn)
613
985
1,205
555Deposits fromcustomers
837Loans and advances to customers
1,081Balance sheet total
Country Financials
790,473
90
2,039
30/06/2008 31/12/2007
719,361Total customers
83Business outlets
1,899Number of employees
Capital Markets Day, September 2008 Slide 30
Priorbank, Belarus
52.8%
23.4%
33.4%
1-6/2007
50.5%
26.0%
37.4%
1-12/20071-6/2008
50.7%
24.0%
38.0%
Cost/income ratio
ROE after tax
ROE before tax
12.7
18.1
1-6/2007
26.9
38.7
1-12/2007
13.1Profit after tax
20.8Profit before tax
1-6/2008(in € mn)
557
815
1,054
31/12/2007
482
769
969
30/06/200730/06/2008(in € mn)
630
948
1,161
Deposits from customers
Loans and advances to customers
Balance sheet total
Network Bank Financials
Capital Markets Day, September 2008 Slide 31
Raiffeisen in Russia
Ranked No. 8 in terms of total assets
One of the leading banks in retail business
Product focus on mortgages, unsecured customer loans and car loans
RBRU will continue:
To develop retail banking with focus on upper-mass segment
Expands its activities in Private and Affluent Banking segment
Focus on medium-sized companies
197.1139.5Profit after tax
260.2185.2Profit before tax
1-12/20071-6/2008(in € mn)
31/12/200730/06/2008(in € mn)
6,227
8,948
12,815
5,650Deposits fromcustomers
8,536Loans and advances to customers
12,171Balance sheet total
Country Financials
For further details please see the presentation “Russia – Leveraging Our Experience and Footprint”.
1,595,966
246
9,592
30/06/2008 31/12/2007
1,427,309Total customers
240Business outlets
8,915Number of employees
Capital Markets Day, September 2008 Slide 32
Raiffeisenbank, Russia
47.1%
19.6%
25.5%
1-6/2007*
49.1%
20.2%
26.6%
1-12/2007*1-6/2008
51.4%
24.4%
32.4%
Cost/income ratio
ROE after tax
ROE before tax
90.7
119.3
1-6/2007*
199.3
260.0
1-12/2007*
137.2Profit after tax
181.7Profit before tax
1-6/2008(in € mn)
5,668
8,127
11,663
31/12/2007*
5,281
7,278
9,933
30/06/2007*30/06/2008(in € mn)
6,376
8,521
12,574
Deposits from customers
Loans and advances to customers
Balance sheet total
Network Bank Financials
*Aggregation of Raiffeisenbank Russia and Impexbank (not consolidated).
Capital Markets Day, September 2008 Slide 33
Raiffeisen in Ukraine
Ranked No. 2 in a fast growing market
Main sales focus in 2007 on mortgages 1.3 % market share was gained and market leadership with 16.4 % was maintained
Optimization of branch network ongoing, closing inefficient branches and opening branches in prime areas
Plan is to strengthen market position and visibility in prime areas and thereby focusing on the mid and upper-mid private individual segment
Very successful development of leasing business - managing to break even in first year and No. 1 leasing company in the market with 13 % market share
Country Financials
101.084.2Profit after tax
141.6117.7Profit before tax
1-12/20071-6/2008(in € mn)
31/12/200730/06/2008(in € mn)
3,146
5,649
6,696
3,023Deposits fromcustomers
5,125Loans and advances to customers
6,166Balance sheet total
4,503,734
1,144
18,121
30/06/2008 31/12/2007
4,310,891Total customers
1,186Business outlets
17,780Number of employees
Capital Markets Day, September 2008 Slide 34
Raiffeisen Bank Aval, Ukraine
64.1%
14.0%
19.5%
1-6/2007
62.0%
13.8%
19.3%
1-12/20071-6/2008
53.0%
20.0%
28.1%
Cost/income ratio
ROE after tax
ROE before tax
43.6
60.7
1-6/2007
96.6
135.3
1-12/2007
80.2Profit after tax
112.4Profit before tax
1-6/2008(in € mn)
3,024
5,046
6,079
31/12/2007
2,921
4,311
5,299
30/06/200730/06/2008(in € mn)
3,142
5,523
6,551
Deposits from customers
Loans and advances to customers
Balance sheet total
Network Bank Financials
Capital Markets Day, September 2008 Slide 35
Raiffeisen Bank Aval, Ukraine
Key Strategic Goals
Roll out of new branch design for all branches–the new model was developed recently and is currently being implemented
Completion of centralization projects in collections and underwriting
Fully functioning operational centre in Kherson dealing with centralized soft collections
Network restructuring – analysis phase started in order to specify centralization steps and areas in regional directorates
Branch service excellence project started
Basic IT-restructuring process and analysis to determine front and back office requirement being finalised
RI standardRisk
Management
Legal stepsLegal
Re-brandingBrand
Ops/IT Group operations standardization ( )
Completed/Implemented ( ) On Track
Transformation Milestones
Capital Markets Day, September 2008 Slide 36
Raiffeisen in Kazakhstan
Today we run one of the largest leasing companies in the country
Raiffeisen International has decided on starting a greenfield banking operation
Applying for a banking licence
Raiffeisen Bank Russia to be the shareholder and render strategic support
Focus on corporate banking in the beginning
Retail to be built at a later stage
Country Financials
(0.7)(1.4)Profit after tax
(0.4)(1.1)Profit before tax
1-12/20071-6/2008(in € mn)
31/12/200730/06/2008(in € mn)
-
45
99
-Deposits fromcustomers
50Loans and advances to customers
118Balance sheet total
12
1
26
30/06/2008 31/12/2007
12Total customers
1Business outlets
20Number of employees