04 Intro ERP Using GBI Case Study SD[Letter] en v2.11

8/10/2019 04 Intro ERP Using GBI Case Study SD[Letter] en v2.11

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© SAP AG

CASE STUDY

Product

SAP ERPG.B.I.Release 6.04

Level

UndergraduateGraduateBeginner

Focus

Sales and Distribution

Authors

Bret WagnerStefan Weidner

Version

2.11

MOTIVATION

The data entry requirements in thesales & distribution exercises (SD1 through SD 8) were minimizedbecause much of the data wasstored in the SAP system. This

stored data, known as master data,simplifies the processing ofbusiness transactions.

In the sales order process, weused master data for customers,materials (the products we sold)and pricing to simplify the salesorder process.

In this case study, we will createthe master data for a newcustomer.

PREREQUISITES

Before you use this case study, youshould be familiar with navigation inthe SAP system.

In order to successfully work through

this case study, it is not necessary tohave finished the SD exercises (SD 1through SD 8). However, it isrecommended.

NOTES

This case study uses the Global BikeInc. (G.B.I.) data set, which hasexclusively been created for SAP UAglobal curricula.

Sales and Distribution (SD)Case Study

This case study explains an integrated sales and distribution process in

detail and thus fosters a thorough understanding of each process step and

underlying SAP functionality.



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CASE STUDY

Process Overview

Learning Objective Understand and perform an integrated order-to-cash cycle. Time 120 min

Scenario In order to process a complete order-to-cash process you will take on different roleswithin the GBI company, e.g. sales agent, warehouse worker, accounting clerk. Overall, you will be working in the Sales and Distribution (SD), the Materials Management (MM) and theFinancial Accounting (FI) departments.

Employees involved David Lopez (East Rep. Miami)Maria Diaz (Sales Person 1)Matthias Dosch (Sales Person 2)Sandeep Das (Warehouse Supervisor)

Sergey Petrov (Warehouse Employee)Stephanie Bernard (Billing Clerk)Jamie Shamblin (Cost Accountant)

You start the sales order process by creating a new customer (The BikeZone) in Orlando. Then, you receive an inquiry which you will processinto a quotation. Once the quotation is accepted by the customer you createa sales order referencing the quotation. As you will have enough bikes instock, you deliver the products sold to your customer, create an invoice andreceive the payment.

The graphic below displays the complete process (17 tasks).

Process description



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CASE STUDY

Create New Customer

Task Create a new customer. Time 10 min

Short Description Use the SAP Easy Access Menu to create a new customer.

Name (Position) David Lopez (East Rep. Miami)

In this case study, we will create the master data for a new customer. Twotypes of customer data are stored about a customer – sales data andaccounting data. The customer master data is created in three groups, orviews – general, accounting, and sales. Customers can be created centrally,

meaning that all views are generated concurrently, or responsibility can bedistributed so that different personnel in the accounting and sales areas areresponsible for creating and maintaining the data in their respective views.For this task, central creation will be used to enter all of the needed data todefine a new customer.

To create a new customer, follow the menu path:

Logistics ► Sales and Distribution► Master Data► BusinessPartner ► Customer► Create► Complete

This will produce the following screen.

Menu path



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Select Sold-to Party for the Account group. Enter US00 for Companycode, UE00 for Sales Organization, WH for Distribution Channel, and BI for Division. After clicking on , the following screen will appear.

US00UW00

WHBI

Select Company as Title, enter The Bike Zone for Name and ### forSearch term 1. Remember to replace ### with your three-digit number, e.g.003 if your number is 003. Then, enter 2144 N Orange Ave for Street,32804 for Postal Code, Orlando for City, US for Country, and FL forRegion. Then click on the expand icon to access additional streetaddress fields.

CompanyThe Bike Zone

###2144 N Orange AveOrlando, FL 32804

US

Scroll down and click on the search icon next to the Transportation Zone

field. This will produce the following pop-up window.

Double-click on Region East to select it. Clicking on Company Code Datawill produce the following screen.

Region East



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Enter 110000 for Recon. account (reconciliation account) and 001 for Sortkey. Then click on the Payment Transactions tab.

110000001

After entering 0001 for Terms of payment and clicking on the Sales AreaData button, the following screen will appear.

0001

Make sure USD is entered for Currency and 1 is entered for Cust.pric.proc.Enter 1 for Cust.Stats.Grp, and then click on the Shipping tab. Fill in thefollowing data.

USD11



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As shown above, enter 02 (normal) for Delivery Priority, 01 (standard) forShipping Conditions, MI00 for Delivering Plant, and 3 for Max. partialdeliveries. Then click on the Billing Documents tab.

0201

MI003

Enter FOB and Miami for Incoterms, 0001 for Terms of payment, 01 forAcct.assgmt group and 0 for Tax classification for all three categories.

Then click on the save icon .

FOB Miami0001

010

The SAP system will create the master record for the new customer and

assign the customer a unique customer number.

Customer number

Click on the cancel icon to return to the SAP Easy Access screen.



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Create Contact Person for Customer

Task Create a contact person for a customer. Time 5 min

Short Description Use the SAP Easy Access Menu to create a contact person.

Name (Position) Maria Diaz (Sales Person 1)

Now that we have created the master data for our new customer, The Bike

Zone, we can create the master data for a contact person. A contact personis an employee/representative of the new customer’s company. The contact

person defines a specific person to communicate with when dealing with

The Bike Zone.

To create a contact person, follow the menu path:

Logistics ► Sales and Distribution► Master Data► BusinessPartner ► Contact Person► Create


Menu path

If your customer number is not entered by default, then search for yournew customer using the F4 help with search term ###.

When your customer number is entered, click on which will produce thefollowing screen.

###



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Enter 1 for VIP (management), 0002 for Department (Purchasing), 02 forFunction (head of purchasing), and 0002 for call frequency (weekly). Enterwhatever name you wish, and fill in any other data you like, then click on

.

10002

020002

Your contact person will be given a unique number. Contact person number

Click on the exit icon to return to the SAP Easy Access screen.



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CASE STUDY

Change Customer

Task Change a customer. Time 5 min

Short Description Use the SAP Easy Access Menu to change a customer.

Name (Position) Maria Diaz (Sales Person 1)

The contact person created for The Bike Zone needs to be assigned as a business partner within the customer master.

To change the customer master data, follow the menu path:

Logistics ► Sales and Distribution► Master Data► BusinessPartner ► Customer► Change► Sales and Distribution


Menu path

If the customer number is not entered by default, search for it using the F4help and the search term ### (your number). Make sure that followingvalues are entered: UE00 for Sales Organization, WH is entered forDistribution Channel, and BI for Division. Then, press Enter.

UE00WH

BI

On the Sales Area Data screen, select the Partner Functions tab. Thefollowing screen will appear.



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In the next empty row, enter CP for PF (partner function). Click in the

Number field and then on the search icon , which will bring up thefollowing search window.

CP

Your customer number is entered automatically. Make sure that all otherfields are empty like it is shown in the screenshot above. Then, click on theenter icon to begin the search and find your newly created contact person.

Double-click on the partner to enter the partner number. Click on tosave.

Click on the cancel icon to return to the SAP Easy Access screen.



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CASE STUDY

Create Customer Inquiry

Task Create a customer inquiry. Time 10 min

Short Description Use the SAP Easy Access Menu to create a customer inquiry.

Name (Position) Matthias Dosch (Sales Person 2)

Now we will enter an inquiry from our new customer, The Bike Zone. Aninquiry is a customer’s request to be provided with a quotation or salesinformation without obligation. An inquiry can relate to materials orservices, conditions, and if necessary delivery dates.

To create an inquiry, follow the menu path:

Logistics ► Sales and Distribution► Sales► Inquiry► Create


Menu path

Enter the following information: IN for Inquiry Type, UE00 for SalesOrganization, WH for Distribution Channel and BI for Division. Then click

on . This will produce the following screen.

INUE00

WHBI



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Click on the Sold-to party field, then click on the search icon , whichwill bring up the following search screen.

Because you have defined a search term when we created our newcustomer, we can now use it to find your The Bike Zone.

Click on the Customers (general) tab, enter ### for search term andOrlando for City. Then, click on . This will produce the new customer.

###Orlando

Double-click on The Bike Zone to select it.

Enter ### for PO Number, today’s date for the PO date (F4, then Enter),

today’s date for the Valid from date (F4, then Enter) and a date one monthfrom today for the Valid to date (F4, then select the date).

The Bike Zone wants a quote on two products – the Deluxe Touring Bike(black) and the Professional Touring Bike (black). To find these products,we need to use the search function. Click on the material field, then click on

the search icon . Make sure you are on the Sales material by descriptiontab.

###today’s date

one month from today



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On the Sales material by description tab, enter Sales Organization UE00,Distribution Channel WH and Material *### (e.g. *005 if your number is

005). Then click on to get the list of bicycles.

UE00WH

*###

Double-click on the Deluxe Touring Bike (black) to select it and enter anorder quantity of 5 pieces.

DXTR1###5

Repeat the process to enter a quantity of 2 of the Professional Touring

Bike (black). Click on the enter icon to determine the price for thisorder.

PRTR1###2



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The total price for these 7 bikes to The Bike Zone is 21,400.00, which isgiven by the net value. The Expect.ord.val (6,420.00) is a calculated valuewhich takes the net value of the order and multiplies it by the probability ofhaving an inquiry from this customer turn into an actual order. Use thescroll icon to get to the Order probability column (two columns right of the Net value column).

The order probability of 30% is the default value that was set for GBI forinquiry documents. The expected order value is then 0.30 x 21,400.00 =6,420.00. We can change the order probability for an inquiry, which makessense as different customer inquiries would have different probabilities of becoming an actual sales order.

Change the order probabilities to 75%, then click on the enter icon toupdate the inquiry and note the new Expect.ord.val of 16,050.00.

75

Click on to save the inquiry. The SAP system will assign a unique

number to the inquiry.

Inquiry number




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Create Customer Quotation

Task Create a customer quotation. Time 10 min

Short Description Use the SAP Easy Access Menu to create a customer quotation.


An inquiry presents the terms (price, delivery schedule) to a customerconsidering a purchase. A quotation is similar, except that it is a legally binding offer for delivering the requested product or services.

The Bike Zone would like a firm quote for the items in the inquiry created before. We can do this easily by copying the details from the inquiry intothe new quotation. To do this, follow the menu path:

Logistics ► Sales and Distribution► Sales► Quotation► Create


Menu path

Enter QT for Quotation Type, then click on Create with Reference. Thiswill produce the following screen.

QT



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Make sure the Inquiry tab is selected, click on the Inquiry field, then on

the search icon . This will produce the following search window.

In the Sales documents by customer tab, enter your Purchase order no.(###), then click on . This will produce a list with the inquiry for TheBike Zone.

###



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Double-click on the inquiry to select it, and the inquiry number will becopied in the Create with Reference window.

Click on the Copy button to copy information from the inquiry into thequotation screen.

Enter ### as PO number again, today’s date for the PO date, a date one

month from today for the Valid to date, and a date one month from

today for the Req. deliv.date. Then click on the enter icon , which will produce the following warning.

###today’s date



Click on the enter icon to acknowledge the warning. This will producean information message.



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Click on the enter icon to acknowledge this information.

To encourage The Bike Zone to become a loyal customer, you have beenauthorized to give a $50.00 discount on each Deluxe Touring bike, as wellas a 5% discount on the entire order.

To add the $50.00, select the Deluxe Touring bike line in the order, thenclick on the Item conditions icon . You will get a screen that shows the

pricing details for your Deluxe Touring Bike.

In SAP, pricing is done using conditions. The pricing procedure defineswhich condition types are to be used to calculate the final price. Condtiontype PR00 is a gross price condition. To add a discount, we can addcondition type K004 (material discount) with a value of 50 to the pricing procedure.

After clicking on the enter icon , a new price for the 5 Deluxe Touring bikes will be calculated.

K00450



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CASE STUDY

Note that the discount is now applied to the order. Click on the back icon

to return to the main quotation screen.

To apply a 5% discount to the entire order, follow the pull-down menu path:

Goto► Header► Conditions


To apply the 5% discount, enter CnTy (condition type) RA00 (Net

Discount) with an amount of 5, then click on . Note that the price doesnot yet include the 5% discount.

RA005



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To include the 5% discount, click on the activate icon .

The 5% discount is now applied. Note that it is applied to the price after

the $50 discount per Deluxe Touring bike. Click on to save the newquotation.




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Create Sales Order Referencing a Quotation

Task Create a sales order with reference to a quotation. Time 10 min

Short Description Use the SAP Easy Access Menu to create a sales order.


The Bike Zone has agreed to the terms and conditions in the quotation, andwants to order the bikes in the quotation. As a result, we can simplify theorder creation process by copying the quotation into a sales order.

To create a sales order, follow the menu path:Logistics ► Sales and Distribution► Sales► Order► Create


Menu path

Enter Order Type OR . The other fields do not necessarily need to be filled.Then, click on the Create with Reference icon. This will produce thefollowing pop-up search window.

OR



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Make sure that the Quotation tab is selected, click on the Quotation field,

then on the search icon .

On the following search window, make sure you select the Sales document

according to customer PO number tab, enter ### for PO number, then clickon the enter icon .

###

After double-clicking on the quotation, the number for the quotation will be entered into the Create with Reference window.

With the Quotation number entered, click on the Copy icon to copy theinformation from the quotation into the sales order screen.

Enter ### for PO number and today’s date (F4, then Enter) for the PO

date. Note that the Req.deliv.date is copied from the quotation. Click onto save the sales order. The SAP system will assign a sales order number.

###today’s date




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Check Stock Status

Task Check the inventory. Time 5 min

Short Description Use the SAP Easy Access Menu to check the stock status.


We can check on the inventory level of the bikes in the sales order for TheBike Zone. To do this, follow the menu path:

Logistics ► Materials Management► Inventory Management► Environment► Stock► Stock Overview


Menu path

To find the material number for your bikes, click on the Material field, then

click on the search icon .

Use the far-right icon to select the tab Sales material by description.Enter UE00 for Sales Organization, WH for Distribution Channel andMaterial *### (e.g. *002 if your number is 002). Then click the enter icon

to find the list of materials.

UE00WH

*###



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Double-click on the Deluxe Touring Bike (black) to select it.

With the material number entered from the search list, enter MI00 forPlant. Then click on the execute icon to look at the stock level.

MI00

This report gives stock levels for the DC in Miami.

You can get more detail on the stock of black Deluxe Touring bikes. Selectthe Miami DC, then click on the Detailed Display icon. This will giveyou very specific information about the inventory of black Deluxe Touring bikes.



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Note the 5 bikes that are part of the sales order. Click on the enter icon

to close the Detailed Display window, then click on the back icon toreturn to the main screen.

Use the search function to enter the material number for the ProfessionalTouring bike (black). Click on the execute icon and review the stocklevel for this bike.




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CASE STUDY

Display Sales Order

Task Display a sales order. Time 10 min

Short Description Use the SAP Easy Access Menu to display a sales order.

Name (Position) Sandeep Das (Warehouse Supervisor)

With relatively little user input, the sales order for The Bike Zone has beencreated. The Display Sales Order transaction provides the opportunity toreview the order in detail.

To display a sales order, follow the menu path:Logistics ► Sales and Distribution► Sales► Order► Display


Menu path

To make sure you have the correct sales order number, use the search

function to find it. Click on the order field, then click on the search icon .This will bring up the search pop-up window.

After entering your PO number ###, click on the enter icon to get a listof sales orders.###



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After double-clicking on your sales order number, click on to displaythe sales order. This will produce the following sales order items.

Select the Professional Touring bike line item, then click on the displayavailability icon to explore the stock for this item in detail.

This screen shows that, in this case, there are actually 80 bikes in stock andthe order we are displaying will use 2 of these.

Note Your numbers may be different. Clicking on the Scope of check iconwill produce the following pop-up window.

This screen displays the elements considered when performing theavailability check. For example, Incl. purchase orders is selected, whichmeans that a purchase order will be considered as available stock from itsreceipt date onward.

Click on the cancel icon to close the pop-up window, then click on the

back icon to return to the overview screen.



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After selecting the Deluxe Touring bike line and clicking on the item

conditions icon , the following screen will be displayed.

The details of the price calculation for the Deluxe Touring bike aredisplayed. Note the two discounts that were manually applied to this line

item. Click on the back icon twice to return to the overview screen.




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Start Delivery Process

Task Start the delivery process. Time 5 min

Short Description Use the SAP Easy Access Menu to start the delivery process.

Name (Position) Sergey Petrov (Warehouse Employee)

To start the process that will fulfill The Bike Zone’s order, we need to

create a delivery document. To do this, follow the menu path:

Logistics ► Sales and Distribution► Shipping and Transportation► Outbound Delivery► Create► Single Document► With

Reference to Sales Order


Menu path

Enter MI00 for Shipping Point. Enter a selection date one week from

today (you can use F4 to call up the calendar window).

If the sales order number is not entered automatically, you can search foryou sales order number using the Sales documents according to customerPO number tab. Enter your PO number (###).

Then click on the enter icon .

MI00one week from today

###

Select the Deluxe Touring bike line, then click on the details icon ,which will produce the following screen.



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This screen shows that the order has not yet been picked. After clicking on

, a delivery document will be created with a unique document number

Outbound deliverydocument number




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Check Stock Status



Name (Position) Sergey Petrov (Warehouse Employee)

To check on the inventory for the bikes in the sales order for The BikeZone, follow the menu path:

Logistics ► Materials Management► Inventory Management► Environment ► Stock► Stock Overview


Menu path

If the Material and Plant fields are not automatically filled in, click on theMaterial field, then click on the search icon . Use the Sales material bydescription tab with UE00 for Sales Organization, WH for DistributionChannel and *### for Material. Pick the black Deluxe Touring bike. Then,enter MI00 in the Plant field.

UE00WH

*###MI00

When the Material and the Plant field are correctly filled (compare with thescreenshot above), click on . This will produce the following screen.



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Select the Miami DC, then click on the Detailed Display icon.

Note that the 5 bikes for The Bike Zone order are now showed as Schd. fordelivery. Click on the enter icon to close the Detailed Display window.




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Pick Materials on Delivery Note

Task Pick materials on delivery note. Time 5 min

Short Description Use the SAP Easy Access Menu to pick materials.


To record the picking of the material, we change the delivery document. Tochange the delivery document, follow the menu path:

Logistics ► Sales and Distribution► Shipping and Transportation► Outbound Delivery► Change► Single Document


Menu path

If the Outbound Delivery document number is not entered automatically,you can search for your delivery document using the tab OutboundDelivery: Not Posted for Goods Issue (MI00 for Shipping Point and your

customer number for Ship-to party).

MI00

your customer number

After clicking on the enter icon , you will get the following screen.

Click on the picking tab, then enter FG00 for SLoc (storage location) andthe appropriate quantity for the picked quantity (5 for DXTR1### and 2 for

PRTR1###). Click on to save the picking information. You should getthe following message at the bottom-left corner of the screen.

FG0052




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Post Goods Issue

Task Post a goods issue. Time 5 min

Short Description Use the SAP Easy Access Menu to post a goods issue.


To post the goods issue (change the possession of the material from GBI toThe Bike Zone), follow the menu path:

Logistics ► Sales and Distribution► Shipping and Transportation► Outbound Delivery► Change► Single Document


Menu path

If the Outbound Delivery document number is not entered automatically,you can search for your delivery document using the tab Outbound

Delivery: Not Posted for Goods Issue (MI00 for Shipping Point and yourcustomer number for Ship-to party).MI00your customer number

With the correct delivery document number filled in, click on the PostGoods Issue icon. You should get the following message at the bottom-leftcorner of the screen.




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Check Stock Status




To see the impact that the goods issue for the bikes in the sales order forThe Bike Zone has had on the inventory position of GBI, follow the menu path:

Logistics ► Materials Management►Inventory Management►

Environment ► Stock► Stock Overview


Menu path

If the Material and Plant fields are not automatically filled in, click on the

Material field, then click on the search icon . Use the Sales material bydescription tab with UE00 for Sales Organization, WH for DistributionChannel and *### for Material. Pick the black Deluxe Touring bike. Then,enter MI00 in the Plant field.

UE00WH

*###MI00

When the Material and the Plant field are correctly filled (compare with thescreenshot above), click on . This will produce the following screen.



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Note that the available inventory has changed. Select the Miami DC, thenclick on the Detailed Display icon.

The inventory is reduced from before by the amount that used to appear asSchd. for delivery. Click on the enter icon to close the window.




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Create Invoice for Customer

Task Create a billing document for a customer. Time 10 min

Short Description Use the SAP Easy Access Menu to create a customer billing document.

Name (Position) Stephanie Bernard (Billing Clerk)

With the delivery complete, the customer can be invoiced. To do this,follow the menu path:

Logistics ► Sales and Distribution► Billing► Billing Document► Process Billing Due List


Menu path

Enter UE00 for Sales Organization and your customer number for Sold-To Party.

UE00your customer number

If you do not remember your customer number, find it by using the F4 helpin the Sold-To Party field and entering your individual number (###) in the

Search term field and Orlando in the City field. Confirm with . Then,double-click on the one result row.

F4###

Orlando

Then, click on the Display Bill List icon. This will produce thefollowing screen.



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Click on Individual billing document, which will produce the followingscreen.

To setup printing of the invoice, follow the pull-down menu path:

Goto► Header► Output

which will call up the Output screen.

Enter RD00 (Invoice) for Output and select Print output for Medium, thenclick on the Communication method icon. This will produce the

following screen.

RD00Print output

Enter LOCL for Logical destination and select Print immediately, then

click on the back icon .

LOCLPrint immediately



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Click on the Further data button, which will produce the following screen.

Select Send immediately (when saving the application) for Dispatchtime so that the invoice will print immediately, then click on the icontwice.

Send immediately (whensaving the application)

Click on the save icon to return to the Maintain Billing Due List screen.



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Note that the highlight is turned off on the line, and there is a message atthe bottom of the screen.




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Display Billing Document and Customer Invoice

Task Display a billing document and a customer invoice. Time 5 min

Short Description Use the SAP Easy Access Menu to display a billing document/customerinvoice.

Name (Position) Stephanie Bernard (Billing Clerk)

The invoice that will be sent to The Bike Zone can be viewed by followingthe menu path:

Logistics ► Sales and Distribution► Billing► Billing Document►

Display


Menu path

If the billing document number is not entered automatically, you can find itfrom the document flow in your sales order. You may use the transactionVA03 to view your sales order.

F4

Follow the pull-down menu path:

Billing document► Issue Output To

This will produce the following pop-up window.



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Make sure the invoice line is selected, then click on the Print preview icon

. This will produce the following screen.

After reviewing the invoice that will be printed and sent to The Bike Zone,

click on the back icon , then close the pop-up window by clicking on thecancel icon .



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To review the accounting implications of this sale, click on theAccounting icon. This will produce the following screen.

Review the accounting postings due to this sales order.

Click on the exit icon until you are on the SAP Easy Access screen.



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Post Receipt of Customer Payment

Task Post a customer payment receipt. Time 10 min

Short Description Use the SAP Easy Access Menu to post a customer payment receipt.

Name (Position) Jamie Shamblin (Cost Accountant)

After The Bike Zone mails its payment, it needs to be recorded. To do this,follow the menu path:

Accounting ► Financial Accounting►Accounts Receivable► Document Entry► Incoming Payments


Menu path

Use F4 and Enter to enter the current date for the document date. EnterUS00 for Company Code, USD for Currency/Rate, 100000 for Account,and 20,092.50 for amount.

Under Open item selection, click on the account field, then the search icon

, to get the following search pop-up window.

current dateUS00USD

10000020,092.50



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CASE STUDY

As The Bike Zone was created with the data set number (###) as a searchterm, you can use this and the City Orlando to find your Bike Zonecustomer. After entering ### and Orlando on the Customers (by company

code) tab, click on the enter icon and you will get the following results.

###Orlando

After double-clicking on Bike Zone to select it, click on the Process openitems button. You will get the following screen.

If the Not assigned field does not show a 0.00 balance, double-click on the20,092.50 amount to assign the payment to the accounts receivable. Then

click on the save icon to post the payment. The system will assign adocument number automatically.

Payment documentnumber

Click on the exit icon , which will produce the following pop-upwindow.



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There is no data to be lost, so click on the Yes icon to return to the SAPEasy Access menu.

Yes



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Review Document Flow

Task Review the document flow. Time 5 min

Short Description Use the SAP Easy Access Menu to review the document flow.

Name (Position) Jamie Shamblin (East Rep. Miami)

The document flow tool links all documents that were used in The BikeZone’s sales order. Again, there are many ways to access the documentflow tool. One way is to start by displaying the sales order document.

To display the document flow, follow the menu path:Logistics ► Sales and Distribution► Sales► Order► Display


Menu path

If your sales order is not displayed, you can search for you sales ordernumber using the Sales document according to customer PO number tab.Enter your PO number (###). ###

To access the document flow tool, follow the pull-down menu path:

Environment► Display document flow

The document flow for The Bike Zone will look like the following.



CASE STUDY

Review the documents for The Bike Zone’s order. You may select any

document and click on to look at it in detail.
