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    Investor Day

    21 May 2013

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    GraemeHuntMD & CEO

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    Resources | Energy | Industrial | Infrastructure | Property | Defence Transfield Services (Australia) Pty. Limited

    This presentation is for information purposes only and is a summary only. It should be read in conjunction with the most recent financial report. The content

    of this presentation is provided as at the date of this presentation (unless otherwise stated) and remains subject to change without notice. Reliance should

    not be placed on information or opinions contained in this presentation and, subject only to any legal obligation to do so the Company does not have any

    obligation to correct or update content.

    This presentation does not and does not purport to contain all information necessary to an investment decision, is not intended as investment or financial

    advice and must not be relied upon as such. Any decision to buy or sell securities or other products should be made only after seeking appropriate financial

    advice.

    This presentation is of a general nature and does not take into consideration the investment objectives, financial situation or particular needs of any particular

    investor. Any investment decision should be made solely on the basis of your own enquiries. Before making an investment in Transfield Services, you should

    consider whether such an investment is appropriate to your particular investment objectives, financial situation or needs.

    To the maximum extent permitted by law, the Company disclaims all liability (including, without limitation, any liability arising from fault, negligence ornegligent misstatement) for any loss arising from this presentation or reliance on anything contained in or omitted from it or otherwise arising in connection

    with this.

    All amounts are in Australian Dollars, unless otherwise stated. Certain statements in this presentation relate to the future, including forward looking

    statements relating to Transfield Services financial position and strategy. These forward looking statements involve known and unknown risks, uncertainties,

    assumptions and other important factors that could cause the actual results, performance or achievements of Transfield Services to be materially different

    from the future results, performance or achievements expressed or implied by such statements.

    Throughout this document non-IFRS financial indicators are included to assist with understanding the Groups performance. The primary non-IFRS information

    is proportionately consolidated financial information; net profit after tax; pre-amortisation (NPAT pre-amortisation); earnings before interest, tax,depreciation and amortisation (EBITDA); earnings before interest and tax (EBIT); and cash conversion (operating cash flow excluding interest and tax divided

    by EBITDA). Management believe proportionately consolidated information is a more accurate reflection of operational results due to the magnitude of joint

    venture arrangements in place. Proportionately consolidated results reflect the Groups entitlement to the joint venture revenues and earnings. Management

    deems

    NPAT pre-amortisation to be an appropriate measure of underlying cash NPAT after adjusting for amortisation of acquired intangibles. EBITDA, EBIT and cash

    conversion measures are useful in understanding the Groups core operational performance. A reconciliation of non-IFRS to IFRS information is provided in

    this document. This document has not been subject to review or audit by the Groups external auditors. All comparisons are to the previous corresponding

    period of FY12, the 12 months ended 30 June 2012, unless otherwise indicated.

    Disclaimer

    3

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    Resources | Energy | Industrial | Infrastructure | Property | Defence Transfield Services (Australia) Pty. Limited

    Format for the morning

    Breakfast: 7.45 8.15am

    Plenary sessions: 8.15 9.15am Graeme Hunt, Introduction & overview

    Nick Yates, Infrastructure

    Site tour: 9.15 9.45am

    Morning tea: 9.45 10.15am

    Group sessions: 10.15 12.15p

    Split into 3 groups and presenters will rotate through stations :

    Resources and Energy (Joe Sofra)

    Business Development Case Studies (Ian Maxted)

    Risk and Process (Kate Munnings, Jim McGreevy and Elizabeth Hunter)

    Lunch: 12.15 1.30p

    Ferry to Circular Quay 1.30 - 1.45p

    4

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    Resources | Energy | Industrial | Infrastructure | Property | Defence Transfield Services (Australia) Pty. Limited

    Introduction

    TSE a well positioned business with a sound strategy

    Integrated with clients operations and production Provides critical services if we stop, they stop

    Enables clients to operate more productively and optimise assets

    We have favourable exposures in the current market

    Hydrocarbons: CSG, LNG, Cooper basin

    Government outsourcing / infrastructure

    O&M focus

    Key focus for our management team is improving execution of the strategy

    Changing and up-skilling people

    Improving processes, taking out costs and improving effectiveness

    Refining the portfolio, non-core assets being divested

    Focus on cash generation

    Responding proactively to opportunities in the current market environment catalyst for change

    5

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    Resources | Energy | Industrial | Infrastructure | Property | Defence Transfield Services (Australia) Pty. Limited

    Market environment

    Growth and strong activity in sectors including: Coal seam gas, upstream oil & gas,defence,

    Infrastructure operations and maintenance seeing some weakness but only at the

    margins as these are essential services power, road and rail

    Mining and process industries slowdown continues

    Customers showing increasing cost and capital discipline across all sectors andgeographies

    6

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    Resources | Energy | Industrial | Infrastructure | Property | Defence Transfield Services (Australia) Pty. Limited

    Guidance

    Net profit after tax before amortisation FY13 $62-65m

    7

    Previous guidance $85-90m

    Restructuring costs increase to initial estimate (post-tax) ($3.1m)1

    Restructuring costs further savings (post-tax) ($2.8m)2

    Reduced NPAT noncore businesses (to be divested)3 ($3.4m)

    Reduced NPAT core business units due to market conditions ($8.5m)

    Reduced NPATcore business units due to other factors ($2.6m)

    Revised guidance $62-65m

    1 Initial estimate of restructuring costs in previous guidance was $9.2m, updated estimate of $12.3m2 Restructuring costs associated with accelerated cost savings3 Includes Easternwell Minerals Exploration and Middle East/Asia business4 The range of $62-65m is pre amortisation and pre $263.3m of post-tax impairment charges included in the 1H FY13 results

    4

    Cost savings of $26.1m brought forward

    Further reduction of 113 positionsIntegration of Easternwell into ANZ R&E business

    Centralisation of procurement and asset management

    Operational support functions reorganised

    Further back office outsourcing

    Key focus for FY14 is reduction in ANZ site overheads and reducing bid value leakage

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    Debt reduction Plan Update

    Specific action plans and strategies in place by Region

    Analysis of excess Debtors and WIP identified key customer accounts

    20% reduction in Debtors days targeted over 2 years on track

    Surplus assets identified to be sold, asset management centralised

    Exit of non-core businesses at measured pace through FY14 15

    Engagement with interested parties commenced

    Discussions with JV parties ongoing (ME&A)

    Gearing reduction & capital management plan

    8

    Capital expenditure FY14 vs FY13

    1H FY13 2H FY13 FY13 FY14A$m A$m

    Group maintenance capex 42.0 12.6 54.6 50*

    Easternwell growth 12.8 14.7 27.5 0

    Other growth capex 9.6 6.2 15.8 15

    ERP system 25.6 26.5 52.1 15

    $90m $60m $150m $80m

    Share buy back 19.8 - 19.8 -

    Cash dividends paid 46.3 15.4 61.7 TBN

    Capex on-track for significant reduction in

    FY14

    Future Easternwell growth to be funded off

    balance sheet and non-recourse, legal documents

    being finalised, expect by 30 June

    Capex to be brought back to historical levels

    * Under review

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    Business performance - execution & accountability

    Changing people

    Direct reports and key hires

    Changing the culture, strengthening accountability

    Improving talent across the board

    Changing processes & enhanced systems

    Risk management processes strengthened

    Improved reporting internally, client facing (working capital benefits), external

    Procurement centralisation to control and reduce costs

    Focus on cash generation

    Opportunities to assist customers in the current market

    9

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    Resources | Energy | Industrial | Infrastructure | Property | Defence Transfield Services (Australia) Pty. Limited

    Score card of business initiatives

    Feb. 2013 Line of sight to an additional $25m in cost savings

    Focus area

    Integrate Easternwell

    Procurement and asset management centralisation

    Back office outsourcing

    New models for operational supports functions and BD

    Outcomes

    Avoided hiring new positions staff releases to

    operational roles

    Implementation underway

    $26.1m in cost savings

    113 head count reduction

    Look ahead

    Sharpening bid execution

    Stream line contract overhead

    Value leakage reduction, with benefit

    scope ~$20m EBITDA

    Site level overheads in ANZ of $465m

    10

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    Resources | Energy | Industrial | Infrastructure | Property | Defence Transfield Services (Australia) Pty. Limited

    Technology Project Quantum

    Quantum is replacing multiple fragmented processes and systems with

    simplified/standardised processes and a single global technology platform Completed scope of rollout in US, 3 businesses migrated , focus now on ANZ with deployments

    already underway

    Progressing to overall schedule with completion due 2nd quarter 2014

    Tracking materially to planned spend, benefits baked in forward forecasts/budget

    Benefits relate to Speed of implementing new contracts/change to existing : Steier implementation less than 50% of

    time taken previously

    Significant improvement of underlying business dynamics : invoicing quicker than payment to

    employees/sub-contractors (Steier)

    Prevention of revenue leakage : R&E (US) equipment billing

    Reduction of rework : Payroll off cycle payments in US reduced from up to 10% to less than 1%

    Earlier visibility of information for commercial management

    Foundation for value-add smarts for clients : in-field mobility for Gippsland Water (Infrastructure)

    Direct reduction of roles previously compensating for fragmented information flows/platforms

    11

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    Resources | Energy | Industrial | Infrastructure | Property | Defence Transfield Services (Australia) Pty. Limited 12

    Nick YatesChief Executive,Infrastructure

    Global Sponsor HSE

    Joe SofraChief Executive,

    Resources & Energy TSANZ

    Global Sponsor OE&Q

    Phil WrattPresident, Americas

    Tiernan ORourkeChief Financial Officer

    Chief Executive ME & A

    Kate MunningsChief Risk, Legal Officer& Company Secretary

    Elizabeth HunterChief Executive,

    Human Resources

    Stephen PhillipsChief InformationOfficer & Business

    Services

    Steven MacDonaldProject Director,

    Portfolio & Investments

    Graeme Hunt

    Transfield ServicesManaging Director andChief Executive Officer

    TSE Board of DirectorsAnthony ShepherdGraeme Hunt

    Roy McKelvie

    Steven CraneDoug Snedden

    Diane Smith-Gander

    Ian MaxtedChief Development

    Officer

    Organisational structure

    http://localhost/var/www/apps/conversion/tmp/2000/TMD-2000-HR-9001.ppshttp://localhost/var/www/apps/conversion/tmp/2000/TMD-2000-HR-9001.ppshttp://localhost/var/www/apps/conversion/tmp/2000/TMD-2000-HR-9001.ppshttp://localhost/var/www/apps/conversion/tmp/2000/TMD-2000-HR-9001.ppshttp://localhost/var/www/apps/conversion/tmp/2000/TMD-2000-HR-9001.ppshttp://localhost/var/www/apps/conversion/tmp/8020/TMD-8020-HR-9001.ppshttp://localhost/var/www/apps/conversion/tmp/8020/TMD-8020-HR-9001.ppshttp://localhost/var/www/apps/conversion/tmp/8020/TMD-8020-HR-9001.ppshttp://localhost/var/www/apps/conversion/tmp/8020/TMD-8020-HR-9001.ppshttp://localhost/var/www/apps/conversion/tmp/8020/TMD-8020-HR-9001.ppshttp://localhost/var/www/apps/conversion/tmp/8200/TMD-8200-HR-0005.ppshttp://localhost/var/www/apps/conversion/tmp/8200/TMD-8200-HR-0005.ppshttp://localhost/var/www/apps/conversion/tmp/8200/TMD-8200-HR-0005.ppshttp://localhost/var/www/apps/conversion/tmp/8200/TMD-8200-HR-0005.ppshttp://localhost/var/www/apps/conversion/tmp/scratch_15/TMD-0000-HR-9008.ppshttp://localhost/var/www/apps/conversion/tmp/scratch_15/TMD-0000-HR-9008.ppshttp://localhost/var/www/apps/conversion/tmp/scratch_15/TMD-0000-HR-9008.ppshttp://localhost/var/www/apps/conversion/tmp/scratch_15/TMD-0000-HR-9008.ppshttp://localhost/var/www/apps/conversion/tmp/scratch_15/TMD-0000-HR-9004.ppshttp://localhost/var/www/apps/conversion/tmp/scratch_15/TMD-0000-HR-9004.ppshttp://localhost/var/www/apps/conversion/tmp/scratch_15/TMD-0000-HR-9004.ppshttp://localhost/var/www/apps/conversion/tmp/scratch_15/TMD-0000-HR-9004.ppshttp://localhost/var/www/apps/conversion/tmp/scratch_15/TMD-0000-HR-9012.ppshttp://localhost/var/www/apps/conversion/tmp/scratch_15/TMD-0000-HR-9012.ppshttp://localhost/var/www/apps/conversion/tmp/scratch_15/TMD-0000-HR-9012.ppshttp://localhost/var/www/apps/conversion/tmp/scratch_15/TMD-0000-HR-9012.ppshttp://localhost/var/www/apps/conversion/tmp/scratch_15/TMD-0000-HR-9016.ppshttp://localhost/var/www/apps/conversion/tmp/scratch_15/TMD-0000-HR-9016.ppshttp://localhost/var/www/apps/conversion/tmp/scratch_15/TMD-0000-HR-9016.ppshttp://localhost/var/www/apps/conversion/tmp/scratch_15/TMD-0000-HR-9016.ppshttp://localhost/var/www/apps/conversion/tmp/scratch_15/TMD-0000-HR-9016.ppshttp://localhost/var/www/apps/conversion/tmp/scratch_15/TMD-0000-HR-9037.ppshttp://localhost/var/www/apps/conversion/tmp/scratch_15/TMD-0000-HR-9037.ppshttp://localhost/var/www/apps/conversion/tmp/scratch_15/TMD-0000-HR-9037.ppshttp://localhost/var/www/apps/conversion/tmp/scratch_15/TMD-0000-HR-9037.ppshttp://localhost/var/www/apps/conversion/tmp/scratch_15/TMD-0000-HR-9037.ppshttp://localhost/var/www/apps/conversion/tmp/scratch_15/TMD-0000-HR-9037.ppshttp://localhost/var/www/apps/conversion/tmp/scratch_15/TMD-0000-HR-9037.ppshttp://localhost/var/www/apps/conversion/tmp/scratch_15/TMD-0000-HR-9037.ppshttp://localhost/var/www/apps/conversion/tmp/scratch_15/TMD-0000-HR-9037.ppshttp://localhost/var/www/apps/conversion/tmp/scratch_15/TMD-0000-HR-9037.ppshttp://localhost/var/www/apps/conversion/tmp/scratch_15/TMD-0000-HR-9037.ppshttp://localhost/var/www/apps/conversion/tmp/scratch_15/TMD-0000-HR-9016.ppshttp://localhost/var/www/apps/conversion/tmp/scratch_15/TMD-0000-HR-9012.ppshttp://localhost/var/www/apps/conversion/tmp/scratch_15/TMD-0000-HR-9004.ppshttp://localhost/var/www/apps/conversion/tmp/scratch_15/TMD-0000-HR-9008.ppshttp://localhost/var/www/apps/conversion/tmp/8200/TMD-8200-HR-0005.ppshttp://localhost/var/www/apps/conversion/tmp/8020/TMD-8020-HR-9001.ppshttp://localhost/var/www/apps/conversion/tmp/2000/TMD-2000-HR-9001.pps
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    The TSE Operating Model

    Enhancing shareholder value1. Shareholder Value creation Pursuing and Winning the rightopportunities

    Proactive / Pre-Market Business Development

    Customer needs focussed

    Getting the proposal right(Solution and Price)

    Potential Shareholder value destruction issues identified and

    mitigated

    Right people/capability and sound understanding of assumptions

    and value drivers

    Deliver to Planby operating with discipline, and Continually optimiseperformance

    Operating Safely, strive for zero incidents

    Deliver planned performance as a minimum

    Incremental optimisation as part of how we operate (e.g.

    Procurement)

    Do it Better, Deliver More: Constantly ask "Is there a better solution or

    more we can do for Customers"

    Turn Win-Lose into Win-Win (renegotiate scope/model)

    What else can we do for our customers (step out, leverage,

    adjacent services) Enabling Systems and Behaviours

    Reliable business Information (Quantum)

    Safety and accountability culture

    13

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    Resources | Energy | Industrial | Infrastructure | Property | Defence Transfield Services (Australia) Pty. Limited

    Revenue and earnings by key sectors

    FY12 Revenue, $3,859m by region

    78%

    19%

    3%

    ANZ

    Americas

    MEA

    FY12 ANZ Revenue by Sector

    FY12 Revenue, $3,859m by sector

    FY12 EBITDA, $236m by sector

    60%

    30%

    10% Infrastructure & property

    Hydrocarbons

    Mining

    14

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    Resources | Energy | Industrial | Infrastructure | Property | Defence Transfield Services (Australia) Pty. Limited

    $9.2bn of Group contracted revenue as at 31/12/12, plus

    $2.4bn of potential contract extensions $0.9bn of new contracts announced since 31/12/12

    $1.4bn of new work currently preferred or under negotiation

    Dec-12 $ Dec-12 %

    Alliance/cost plus/KPI based 2.0bn 22%

    Schedule of Rates 4.0bn 43%Fixed Fee 3.1bn 34%

    Lump Sum (D&C) 0.1bn 1%

    $9.2bn 100%

    Contracted revenue

    15

    $0.8bn

    $0.6bn$0.5bn

    $0.5bn

    $1.2bn

    $0.3bn $0.3bn$0.2bn

    $0.1bn

    $0.0bn

    $0.5bn

    $0.2bn$0.1bn

    $0.0bn $0.0bn$0.0bn

    $0.2bn

    $0.4bn

    $0.6bn

    $0.8bn

    $1.0bn

    $1.2bn

    $1.4bn

    FY14 FY15 FY16 FY17 FY18+

    ANZ Contracted Revenue - Dec 2012

    Infrastructure Services Resources & Energy Property & Facilities Management

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    Nicholas YatesChief Executive Infrastructure ANZ

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    Overview

    Who are we, what do we do

    What is the market doing?

    The outsourcing lifecycle and what are we doing to maximise profitability and market share

    How are we different and why is this good

    The buildings blocks for delivery and growth

    Case study Harbour City Ferries

    17

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    Resources | Energy | Industrial | Infrastructure | Property | Defence Transfield Services (Australia) Pty. Limited

    Infrastructure ANZ financial overview

    18

    INFRASTRUCTURE BUSINESS 2012 PERCENTAGE OF REVENUE

    Total Revenue = $1,934m(proportionately consolidated basis)

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    Resources | Energy | Industrial | Infrastructure | Property | Defence Transfield Services (Australia) Pty. Limited

    Asset Life Cycle Infrastructure ANZ

    19

    We have a presence across all areas of the asset life cycle

    Ability to provide end to end asset management solutions

    Good service portfolio mix

    Source: internal analysis (based on FY13 forecasted performance)

    19

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    Resources | Energy | Industrial | Infrastructure | Property | Defence Transfield Services (Australia) Pty. Limited 20

    Profit & Loss FY2011 to FY2013

    20

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    Outsource market alive & well & likely to prosper

    21

    1st generation government outsourcing

    Ferries Railcorp

    Queensland response to audit

    Roads east coast

    Industrial 1st generation driven by cost pressures

    Example - Aurizon

    Cost pressure and competition in mature markets but room for innovation in productivity

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    Resources | Energy | Industrial | Infrastructure | Property | Defence Transfield Services (Australia) Pty. Limited

    66% 63%

    46%

    37% 38%

    100%

    82%

    67%62%

    44%39%

    43%

    18%

    34%33%38%

    56%61%

    37%

    54%57%

    63% 62%

    440 6,406

    593

    1,969

    1,028

    2,660 2,611

    431

    3,660 5,655 5,856 3,581

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    100%

    0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

    Source: BIS Shrapnel Maintenance Report 2012, internal analysis, AER (PTRMs), Annual Reports

    Roads

    Non-residential buildings

    Mining

    Heavy manufacturing

    Light manufacturing

    Electricity (T&D)

    Rail infrastructure

    Ports

    Water & wastewater

    Gas pipelines supply

    Telecommunications

    Defence

    Contract

    In House

    Transfield Infrastructure presence

    Transfield already has a presence in key markets

    22

    100% =$ 33bn

    MAINTENANCE EXPENDITURE 2012-13 $ MILLIONS (2009/10 PRICES); PERCENT

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    Resources | Energy | Industrial | Infrastructure | Property | Defence Transfield Services (Australia) Pty. Limited 23

    Generational Outsourcing

    1st Generation

    understanding cost base and operation model

    2nd Generation

    innovation and cost reduction

    3rd Generation can go two ways

    (a)

    maturity of relationship, target mutually aligned incentives

    KPI focus and flexibility to respond to business needs broadening of input across asset lifecycle

    removal of check the checkers

    focus on monitoring of relationship

    (b)

    asset and cost position clear and under control

    push for cost reduction leads to price, margin pressure and increased risk transfer

    commoditisation wins out over value add (seen as a nice to have)

    the Oscar Wilde factor

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    Margin pressure addressed through innovation &productivity

    Commodity hell

    Productivity

    Solutions NirvanaHigh

    Low

    Margin

    Cost focus Value focused

    What leads the buying?

    Innovation

    Technology

    Work methodologies

    Preparedness to engage

    Whole of business outlook

    Qualitative skills e.g. IR

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    What makes us different

    25

    Qualitative as well as technical skills

    Technical skills a must but only table stakes

    Good up front skills in advisory, project management, design foot in the door servicing

    Exceptional project management and complex labour and logistical skills, example - HISP, NBN, Nauru

    Strong focus on qualitative skills:

    Commercial

    Stakeholder Management / Political understanding

    Focus on innovative labour and technology solutions to minimise cost not margin

    Going out of our way to understand how the clients business works rather than just how ourcontract works

    Example Boral

    Agility and structure to deliver non-siloed packaged services

    So What

    These are the skills and attributes which will allow us to maximise the potential of the market that isemerging

    These are the skills and attributes that position us well to deal with the commoditised slippery slope

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    Resources | Energy | Industrial | Infrastructure | Property | Defence Transfield Services (Australia) Pty. Limited

    Infrastructure ANZ

    26

    End to End

    Asset

    Management

    Revenue

    Leakage/

    Cross Sell

    TechnologyPartners

    New Service

    Markets

    People

    Cost

    Reduction

    Discipline -

    Implementation

    Delivery Growth

    Building Blocks for Delivery Certainty & Growth

    We have a plan

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    Infrastructure ANZ

    27

    People Upgrade gene pool

    80% of everything in business is to do with people

    Example E&C New leader

    New management team

    Direct financial result turnaround and growth

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    Infrastructure ANZ

    28

    Discipline - Implementation

    Bidding / Estimating

    Commercial

    Financial Management Reporting / Forecasting

    Performance Improvement Flying Squad

    On the ground Supervision

    Example FMG Diesel Terminal, Pilbara

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    Infrastructure ANZ

    29

    Cost Reduction

    Business overhead review layer removal

    Site overhead review E&Y

    Example HSEQ restructure, business line to geographic

    More effective model

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    Infrastructure ANZ

    30

    End to End Asset Management Lack of silos allows bundling of service provision

    Example QGC

    BP

    Asset management planning Harbour City Ferries

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    Infrastructure ANZ

    31

    Revenue Leakage / Cross Sell Restructuring along industry and services lines

    Example Electrical Contracting Services into:

    FM

    QGCWater

    Example Traffic management

    Water

    Rail

    Telco

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    Infrastructure ANZ

    32

    Telco Water Transport

    Project Management/IV

    Electrical

    E&C

    Project Electrical E&C Telco Water Transport

    Management

    Now

    Then

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    Infrastructure ANZ

    33

    Technology Partners

    Use of data streams

    WIPRO

    CSIRO

    NICTA

    Example Water Industry failure data, predictive maintenance algorithm development WA Watercorp

    Example Development and rollout of new field mobility solutions Gippsland Water

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    Infrastructure ANZ

    34

    New Service Markets

    Core skills large workforce management

    logistics

    innovative delivery models

    IR management skills

    Example Railcorp - cleaners

    LMM new labour model

    Example land management advisory

    Mornington Shire

    Department of Housing NSW

    Asset management advisory Boral

    Health outsourcing

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    Resources | Energy | Industrial | Infrastructure | Property | Defence Transfield Services (Australia) Pty. Limited 35

    Summary

    Division Infrastructure

    Client NSW Government

    Partner Veolia Transdev 50/50 JV

    Contract duration 7 yrs to 2019, plus extensions

    Total revenue $800m over life, plus extensions

    Maintenance and operation of Sydneys ferries under a

    7 year $800m contract with potential for extensions

    1st generation contract where Transfield Services has a

    strong track record of managing multiple stakeholder needs

    Government Relations, Industrial relations, customer

    delivery while delivering operationally

    JV offering delivers client a compelling set of local and

    international skills and knowledge

    Reductions in - Sick Leave

    - LTIFR

    - Asset Management / Maintenance Costs

    Increases in - On time running

    - Patronage

    - Fleet reliability

    - Efficiency

    Qualitative - No bad press

    - Stakeholders happy

    - Winner of IPA National award for Operator

    & Service Provide Excellence

    Case study: Harbour City Ferries

    S

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    Summary

    We are a strong stable business

    Market tight but hard going for our clients does not necessarily mean the same downside for us

    We have the capability

    We have the market knowledge and understanding

    We are well positioned

    We have a plan that specifically addresses the current market dynamics

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    Joe SofraChief Executive, Resources & Energy

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    Hydrocarbons

    64%

    Mining

    17%

    Other

    19%

    Revenue (prop cons.)

    Hydrocarbons

    72%

    Mining

    18%

    Other

    10%

    Operating EBITDA

    Strategy

    High aggregation of service per client

    Service delivery integral to client operations

    Value through improved productivity & asset

    optimisation

    Two operational engines

    End markets/sectors with sustainable returns & growth

    Well development and service O&M, asset and production support

    O&G, CSG, LNG, lesser extent iron ore and coal

    Key Metrics

    Revenue $1.1b

    Backlog $2.1b

    5,000+ staff

    Overview Resources & Energy ANZ

    Asset Support Services (FY12 to FY13E)

    35% YoY growth across portfolio

    40% YoY growth in hydrocarbons

    Easternwell(FY12 to FY13E)

    85 - 90% EBITDA contribution hydrocarbons

    25% YoY growth in hydrocarbons

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    Common customers, two operational engines

    2 service engines, different operating model,common customers

    100% commonality in focus sectors

    60% of customer portfolio common, 75% byEBITDA

    Immediate cost out, integrated CSG

    10% OH reduction recognised, more to come

    Increasing delivery efficiency

    Characteristics Asset Support Services Easternwell

    Service Type Labour Based Specialist

    Operating Margins 5 to 15% 20 to 30%

    Capital Intensity Low Medium

    Revenue split 70% 30%

    Margin split 45% 55%

    IntegratedService

    CommonCustomer

    EasternwellAsset

    SupportServices

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    Established presence in growth regions

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    Resources | Energy | Industrial | Infrastructure | Property | Defence Transfield Services (Australia) Pty. Limited 41

    Fit for a cost constrained environment

    People

    Management capability 80% new to roles, 60% new to Transfield

    Contract & business management level capability upgrade

    Restructured to heighten customer focus, delivery clarity

    Layer removed

    Delivery focus - operational performance, risk management. & accelerate cost out

    Customer sector focus improving customer selectivity & engagement

    Cost constrained environment

    Cost efficiency & productivity service aggregation

    Focus on cash generation, profitability, capital utilisation

    Non core asset/facility rationalisation

    Improve returns

    Maximise return from contracted, performance improvement Productivity gain share (revised commercial models)

    Increased market share through adjacent services

    New contracts in key growth sectors

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    Service Delivery Configured to Client Critical

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    Supporting project development & setting up for operation contracted services for QGC

    Well completions & servicing Construction of well site, field compression & flowlines

    Upstream field maintenance

    Camp management

    Supply chain management & fabrication

    Logistics human, equipment & material

    1,850 Transfield personnel

    (estimate at peak)

    LNG A t S i O t iti t 4

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    LNG Asset Service Opportunities next 4 yearsApproximately $200Bn of committed assets into Operation

    43

    Project Sector/Region Capacity First LNG Capex

    Chevron Gorgon Conventional O&G / WA 15MTA (3 trains) 2015 $50B

    Chevron Wheatstone Conventional O&G / WA 8.9MTA (2 trains) 2016 $30B

    Shell Prelude Floating LNG / WA 3.6MTA (1 train) 2016 $12B

    Inpex Ichthys Conventional O&G / NT 8.4MTA (2 trains) 2016 $34B

    Queensland Curtis LNG

    (QCLNG)

    CSG / QLD 8.5MTA (2 trains with 3rd

    expected to be sanctioned)

    2014-2015 $20B

    Gladstone LNG (GLNG) CSG / QLD 7.8MTA (2 trains) 2015-2016 $18B

    Australian Pacific LNG

    (APLNG)

    CSG / QLD 9.0MTA (1 train) 2nd train will

    be sanctioned 2Q 2012

    2015 $ 20B

    Arrow Energy LNG CSG / QLD 8.0MTA (2 trains with 3rdexpected to be sanctioned)

    >2017 $15B

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    Ian MaxtedChief Development Officer

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    Resources | Energy | Industrial | Infrastructure | Property | Defence Transfield Services (Australia) Pty. Limited 45

    New Defence Contract

    Land Materiel & Maintenance

    Contract signed 3rd May 2013

    CASE STUDY -

    Growing Profitable Revenue

    Through Early Client Engagement

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    Background

    What We Currently Do for Defence

    Land Materiel Contract

    Joint Logistics Units

    Other Examples of Recent Wins

    Key Themes of Wins and Our New Approach

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    Background

    The TSE Operating Model

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    The TSE Operating Model

    Goal:

    Shareholder Value creation

    How?Pursuing and Winning the rightopportunities

    1. Proactive / Pre-Market Business Development

    2. Customer needs focussed

    Key Points

    We want to market our services in value terms not as a

    commodity cost item.

    By engaging with clients (existing and new) prior to market

    who recognise this value we can better influence and

    help define the brief.

    This makes the commission successful for clients as effective

    and efficient with cost savings whilst making sustainable andprofitable for TSE.

    The following will demonstrate where we have done this to

    date. The plan is to broaden across all of TSE which will

    demand a change of approach and personnel in some

    instances.

    Some of what we do

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    Some of what we dofor the Defence Force - $200M per annum

    49

    Refuel fighter jets

    3 million meals/annum

    Maintain aircraft arrestor systems that allowUS Navy F-16 fighter aircraft to land at RAAFWilliamtown

    Maintain power supply and life supportsystems for ATC East & Afghanistan

    Deploy fully-compliant airfield fire fightingand rescue teams to remote bases

    Maintain Defence ranges and training areasacross a land area greater than the size ofEngland

    Run a pub, TAB, bank, bowling alley, postoffice and general store

    Conduct battle runs, remotely controllingtargets from the rear of an Abrams tank

    Integrated management of security, stores,accommodation and services

    Naval vessel maintenance

    d l

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    Land Materiel Maintenance Contract

    The Department of Defence, Joint Logistics Command (JLC) entered into

    a Land Materiel Maintenance (LMM) Services contract with TransfieldServices (Australia) on 3 May 2013

    The contract is for an initial term of six years, expiring on 30 June 2019,

    with options for five 1 year extensions. Approximate annual revenue

    $40M per annum

    It is a new model of delivery, splitting warehousing and distribution &

    maintenance into two separate contracts

    This new model was trialled with TSE on a small scale on the Singleton

    site before Defence went to market

    Joint Logistics Command is the capability part of Defence. A vital new

    part of Defence for TSE

    d i l i C

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    Land Materiel Maintenance Contract

    The role is to work in collaboration with Defence to optimise themaintenance of key parts of Defence capability including:

    Armoured vehicles; light, medium and

    heavy general transport vehicles

    Fire fighting vehicles and equipment

    Engineering plant equipment

    General equipment

    Aerial delivery equipment

    Weapons- including direct and indirect

    fire weapons and small arms

    Ground based air defence equipment

    Electronic instrument, radio and test

    equipment (EIR), and

    Limited range of maritime materiel (i.e.Army watercraft and marine

    equipment)

    L i f J i L i i C d B f LMM

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    Location of Joint Logistics Command Bases for LMM

    OTHER EXAMPLES

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    OTHER EXAMPLES

    53

    Warmum (Indigenous Camp) - Rapid mobilisation in response to Natural Disaster

    in a culturally sensitive and remote

    location to operate a temporary camp facility

    within ten days of notification (2500 NE Perth/

    1200KM SW Darwin)

    Boral/Amcor - Work with a new procurement department

    to help develop a first generation outsourcingmodel. Improved risk, compliance and systems

    in addition to a more cost effective delivery.

    OTHER EXAMPLES

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    OTHER EXAMPLES

    54

    Nauru Processing Centre - Rapid response, proven logistic capability,

    culturally sensitive, proven ability to interface

    with Defence

    Ferries - As presented today

    Railcorp (NSW) Cleaning Contract - Assist in cultural change to upgrade quality of

    stations and trains safety, large workforce,

    environment

    Mornington Peninsula Shire Council - Long term client where we upgraded services

    levels and models

    KEY THEMES

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    KEY THEMES

    55

    Prior to opportunities going to market defining our services with existing and potential clients in

    value and risk mitigation terms and not as a commodity.

    The value proposition exists within TSE. We need to better identify and market this to clients. Not

    sell the task (commodity) but the value.

    To focus on those clients that are mature enough to recognise the value proposition.

    The models while clearly defining the contractors responsibilities are built on a collaborative joint

    approach, recognising the clients business/policy objectives.

    This demands a change of approach and personnel. Less reactive to tender and more proactive to

    clients pre-market.

    The plan is to build upon the recent successes that had higher yield and better client outcomes

    across all of TSE.

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    Elizabeth HunterChief Human Resources Officer

    I i d li i bilit

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    Improving and aligning capability

    57

    To deliver our strategy & client requirements we have changed our

    professional, management & leadership profile

    Clear improvement in aptitude scores of new hires

    relative to external benchmarks

    2009 2010 2011 2012

    Average

    Percentile

    We are shifting culture through an innovative

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    Resources | Energy | Industrial | Infrastructure | Property | Defence Transfield Services (Australia) Pty. Limited

    program directly aligned to business imperatives

    Top 200 change program +

    Follow-up coaching and interventions

    Phase 1: Build the foundation

    Jul 2011 Oct 2012

    Phase 2: Accelerate the change

    Oct 2012 - ongoing

    Expectations of leaders articulated

    Common language and tools

    Shifts in behaviours and mindsets

    Aligned people management systems and processes

    Technical

    Outcomes Tackling real business challenges

    Leaders accelerate shifting the limiting patterns,

    mindsets and behaviours in the organisation

    Systems and Processes e.g.

    Adaptive

    Key interventions to tackle must win business challenges

    Revised incentive scheme

    Quantum

    Shared Services Performance expectations

    Embed new capabilities, systems and processes e.g. Quantum

    Governance and Assurance Targeted capability reviews and change outs

    What we doand how

    Mindset andbehaviour shifts

    BusinessImperative

    ChangeJourney

    Commercial mindset:

    Profitably efficient use of human

    and physical assets

    Risk management changed

    customer demands

    Discipline and accountability:

    Clear roles and responsibilities

    Consequence management

    Customer and Shareholder delivery: Measures: Financial, Safety,

    Customer, Development

    58

    Our program is achieving results mindsets &

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    We also extend this innovation to assist development of our client businesses

    5959

    p g gbehaviors are shifting

    2013 Rating given by Senior Leaders2011 Rating given by Senior Leaders

    Strategic Growth OrientationCommercial thinking, Profitable

    growth, Higher margin, Customer focus,

    Integrated solutions

    DisciplineProcesses, systems,

    procedures, right people, right role

    Performance OrientationBusy work , urgency/speed,

    Hard work, Expertise

    Performance OrientationValue-add, Execution, Accountability,

    Deliver on Promises , Smart work

    (not busy work), Expertise

    2011 2013

    Low

    Performance

    High

    PerformanceStrategic Growth Orientation

    More of the same,

    Customer only focus,

    Top-line growth

    DisciplineLoose processes,

    some compliance with

    systems, procedures,

    manual process solutions

    Low

    Performance

    Low

    Performance

    High

    Performance

    HighPerformance

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    Jim McGreevyExecutive General ManagerEngineering and Construction

    Engineering & Construction turn around achieved

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    Significant change in people, process and risk approach Business unit moved from loss to profit making in less than 18 months

    Cash generation matching profit generation

    People majority of senior team replaced Accountability

    Relevant experience

    Risk management allocation and pricing Understand the risk, its quantum and who is best placed to manage

    Sub-contractors, e.g. for civils

    JV partners, e.g. Clough for QGC upstream

    Pricing and sensible discussions with clients

    Sensible people

    61

    Engineering & Construction turn around achieved

    Case study QGC upstream in JV with Clough

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    Case study QGC upstream in JV with Clough

    Transfield Services in 50:50 JV with Clough LimitedRisk

    Management

    Commenced October 2012

    $80m estimated value, with significant potential follow on work

    Early site civil works and front end planning work for the construction phase of

    compression facilities in central Queensland for QGCs Queensland Curtis Liquefied Natural

    Gas (QCLNG) Project

    Subject to mutual agreement work may extend to include construction and fabrication of 8field compression stations and 2 central processing plants.

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    Kate MunningsChief Risk and Legal Officer

    Shareholder Value Creation and Protection New OpportunityG

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    Key Principles:

    Focus :Ensure we focus our resources and energy to ensure we pursue the right opportunities and get thereally important stuff right.

    Performance Accountability Culture: Visible and predictable performance management consequences forpatterns of out/underperformance.

    Risk Based Financial modelling& pricing: Consider both the expectedfinancial outcomes and their certaintyby analysing the credible envelope of alternative financial outcomes.

    Value Drivers: Deepened analysis and understanding of the Commercial Model of the opportunity andquantification of TSE exposure to key value drivers.

    Capability: Objective assessment of our proposed team experience and TSE Group performance record withsimilar Scope, Commercial Model and Delivery Solution.

    Quality/Consistency: Estimate builds based upon standardised inputs, methodologies and valid

    benchmarking.

    Assurance Review: Robust and ongoing independent review & challenge during proposaldevelopment/negotiation, and verification during Transition into operations.

    Value Leakage: Track & report any leakage of Value or deterioration of commercial risk controls from bidapproval>signing>transition>operations.

    Governance process

    64

    Risk Based approach to Value Drivers &Financial Modelling

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    What is the problem?

    The commercial models have changed in markets that traditionally used cost reimbursablemodels.

    Proposal P&L and Balance Sheet alone dont indicate how certain the expected financialperformance is.

    Commercial Models are not always what they seem....

    E.g. Schedule of Rates contracts butwith no fixed payments and no volume guarantees, or Contractorrequired to provide fixed price estimates for work packages based on unit rates.

    E.g. Fixed price construction contracts butwith 80%+ of direct cost/schedule risk exposure passedthrough to competent subcontractors on back to back head contract terms.

    What is the solution? Define / explain Commercial model in terms ofTSE exposures to key value drivers

    Ensure Base Case, upside and downside assumptions underpinning the key value drivers arecredible and supported by data/benchmarking or contractual terms which limit exposure

    Quantify impact of this uncertainty range on expected (Base Case) financial performance i.e.How wrong might our key assumptions credibly be and what is the financial impact of this?

    > Tornado Chart

    Financial Modelling

    65

    Tornado Chart - How wrong might our assumptions be andwhat is the resulting financial impact

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    what is the resulting financial impact

    66

    New Assurance Function - Purpose

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    With changing commercial models, a change in approach to the assessment oftenders is required.

    The Assurance function will assist Managements decision making during thetender process by:

    Providing an appropriately robust and independent review and analysis of newopportunities and ensuring material issues are referred to the Business Manager;

    Ensuring that the information presented to the Business Manager is clear and concise,is supported by facts and provides a reasonable reflection of key material risk/rewardissues and value driver sensitivities;

    Provide independent and unfiltered advice/opinion to Business Manager to assist withhis/her decision making;

    Maintain traceability record of commercial & legal issues raised during RFP/contractreview, the assessment of the materiality of risks, and recommendedresponse/rationale.

    67

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    Thank you