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Bina Nusantara University 1

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Bina Nusantara University 1

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0134M - Manajemen Proyek

The Risk Management Plan

Week 08

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Learning Objectives Describe the project risk management planning

framework introduced in this chapter. Define risk identification and the causes, effects, and

integrative nature of project risks. Apply several qualitative and quantitative analysis

techniques that can be used to prioritize and analyze various project risks.

Describe the various risk strategies, such as insurance, avoidance, or mitigation.

Describe risk monitoring and control. Describe risk evaluation in terms of how the entire risk

management process should be evaluated in order to learn from experience and to identify best practices.

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PMBOK® Risk Management Processes Plan Risk Management

Determining how to approach and plan the project risk management activities. An output of this process is the development of a risk management plan.

Identify Risks Deciding which risks can impact the project. Risk identification generally includes

many of the project stakeholders and requires an understanding of the project’s goal, as well as the project’s scope, schedule, budget, and quality objectives.

Perform Qualitative Risk Analysis Focusing on a qualitative analysis concerning the impact and likelihood of the risks

that were identified.

Perform Quantitative Risk Analysis Using a quantitative approach for developing a probabilistic model for understanding

and responding to the risks identified.

Plan Risk Responses Developing procedures and techniques to reduce the threats of risks, while enhancing

the likelihood of opportunities.

Monitor and Control Risks Providing an early warning system to monitor identified risks and any new risks. This

system ensures that risk responses have been implemented as planned and had the effect as intended.

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Common Mistakes in Managing Project Risk Not understanding the benefits of risk

management Not providing adequate time for risk

management Not identifying and assessing risk using a

standardized approach

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Effective & Successful Risk Management Requires Commitment by all stakeholders Stakeholder responsibility Different risks for different types of projects

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Definitions Risk

An uncertain event or condition that, if occurs, has a positive or negative effect on the project objectives.

Project Risk Management (PMBOK®) Includes the processes of conducting risk

management planning, identification, analysis, response planning, and monitoring and control on a project; most of these processes are updated throughout the project. The objectives of Project Risk Management are to increase the probability and impact of positive events and decrease the probability and impact of events adverse to the project.

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IT Project Risk Management Processes

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Risk Planning Requires firm commitment by all stakeholders

to a RM approach Assures adequate resources are in place Focuses on preparation

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Risk IdentificationFrameworkIT Project Risk Identification Framework

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Risk Identification Tools & Techniques Learning Cycles Brainstorming Nominal Group Technique Delphi Technique Interviews Checklists SWOT Analysis Cause & Effect (a.k.a. Fishbone/Ishikawa) Past Projects

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Nominal Group Technique (NGT)

1. Each individual silently writes their ideas on a piece of paper2. Each idea is then written on a board or flip chart one at a time in a round-robin fashion until each individual has listed all of his or her

ideas3. The group then discusses and clarifies each of the ideas4. Each individual then silently ranks and prioritizes the ideas5. The group then discusses the rankings and priorities6. Each individual ranks and prioritizes the ideas again7. The rankings and prioritizations are then summarized for the group

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Risk Check List

Funding for the project has been secured Funding for the project is sufficient Funding for the project has been approved by senior management The project team has the requisite skills to complete the project The project has adequate manpower to complete the project The project charter and project plan have been approved by senior management or the project sponsor The project’s goal is realistic and achievable The project’s schedule is realistic and achievable The project’s scope has been clearly defined Processes for scope changes have been clearly defined

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SWOT Analysis

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Cause & Effect Diagram

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Risk Analysis & Assessment

Risk = f(Probability * Impact)Risk assessment focuses on prioritizing risks so thatan effective strategy can be formulated for those risksthat require a response.

Can’t respond to all risks!Depends on

Stakeholder risk tolerances

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Risk Analysis & Assessment Qualitative Approaches Expected Value & Payoff Tables Decision Trees Risk Impact Table & Ranking Tusler’s Risk Classification

Which risks require a response?

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  A B A*B

Schedule RiskProbability

Payoff(In thousands)

Prob * Payoff

(In thousands)

Project completed 20 days early 5% $ 200 $10

Project completed 10 days early 20% $ 150 $30

Project completed on Schedule 50% $ 100 $50

Project completed 10 days late 20% $ - $0

Project completed 20 days late 5% $ (50) ($3)

  100%   $88

Payoff Table

The Expected

Value

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Decision Tree Analysis

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  0 - 100% 0-10 P*I

Risk (Threats) Probability Impact Score

Key project team member leaves project 40% 4 1.6

Client unable to define scope and requirements 50% 6 3.0

Client experiences financial problems 10% 9 0.9

Response time not acceptable to users/client 80% 6 4.8

Technology does not integrate with existing application 60% 7 4.2

Functional manager deflects resources away from project 20% 3 0.6

Client unable to obtain licensing agreements 5% 7 0.4

IT Project Risk Impact Analysis

Risk Impact Table

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Risk (Threats)Rankin

g

Response time not acceptable to users/client 1

Technology does not integrate with existing application 2

Client unable to define scope and requirements 3

Key project team member leaves project 4

Client experiences financial problems 5

Functional manager deflects resources away from project 6

Client unable to obtain licensing agreements 7

RiskRankings

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Risk Analysis & Assessment Quantitative Approaches Quantitative Probability Distributions

Discrete Binomial

Continuous Normal PERT TRIANG

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Binomial Probability Distribution

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Normal Distribution

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Normal Distribution Rules of thumb with respect to observations Approximately….

68% + 1 standard deviations of mean95% + 2 standard deviations of the mean99% + 3 standard deviations of the mean

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PERT Distribution

PERT MEAN = (a + 4b + c)/6

Where:a = optimistic estimate

b = most likelyc = pessimistic

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PERT Distribution

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Triangular Distribution

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Simulations Monte Carlo

Technique that randomly generates specific values for a variable with a specific probability distribution

Goes through a number of trials or iterations and records the outcome

@RISK®

An MS Project® add in that provides a useful tool for conducting risk analysis of your project plan

http://www.palisade.com/riskproject/default.asp

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Monte Carlo Simulation

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Cumulative Probability Distribution

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Tornado Graph

Sensitivity Analysis Using a Tornado Graph

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Risk Strategies Accept or Ignore

Management Reserves Released by senior management

Contingency Reserves Part of project’s budget

Contingency Plans Avoidance Mitigate

Reduce the likelihood or impact (or both) Transfer

E.g. insurance

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Risk Strategies Depend On The nature of the risk

Really an opportunity or threat? Impact on MOV and project objectives

Probability? Impact? Project constraints

Available resources? Risk tolerances or preferences of the project

stakeholders

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Risk Monitoring & Control Risk Audits

External to project team Risk Reviews

Internal Risk Status Meetings & Reports

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Risk Response Plan should include:

A trigger which flags that the risk has occurred An owner of the risk (i.e., the person or group

responsible for monitoring the risk and ensuring that the appropriate risk response is carried out)

A response based on one of the four basic risk strategies

Adequate resources

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Risk Evaluation Lessons learned and best practices help us

to: Increase our understanding of IT project risk in

general. Understand what information was available to

managing risks and for making risk-related decisions.

Understand how and why a particular decision was made.

Understand the implications not only of the risks, but also the decisions that were made.

Learn from our experience so that others may not have to repeat our mistakes.

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Copyright 2012 John Wiley & Sons, Inc.All rights reserved. Reproduction or translation of this work beyond that permitted in section 117 of the 1976 United States Copyright Act without

express permission of the copyright owner is unlawful. Request for further information should be addressed to the Permissions Department, John

Wiley & Sons, Inc. The purchaser may make back-up copies for his/her own use only and not for distribution or resale. The Publisher assumes no

responsibility for errors, omissions, or damages caused by the use of these programs or from the use of the information herein.

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