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    Building your companys vision

    Harvard business reviewcase study 1 (sept-oct 1996)

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    We shall not cease from exploration

    And the end of all our exploring

    Will be to arrive where we started

    And know the place for the first time .

    By T.S . ELIOT

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    Developing a vision

    One should understand what should never

    change and what should be open for change

    Success lies in the ability to manage

    continuity and change

    Possess the discipline to manage change

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    How does a vision help Should be understood by everyone

    One needs to understand :

    Guidelines about what to preserve (present )

    What lies in the future

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    Vision habits of successful visionary

    companies A well conceived vision has two major

    components

    Core values

    Core ideology Envisioned

    Core Future

    purpose

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    Core ideology & Envisioned future

    Core ideology defines for what we stand

    for and our existence

    Envisioned future Is what we aspire to

    become , to achieve , to create something

    that will require significant change and

    progress to attain

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    Core Ideology The enduring character

    Consistent identity that transcends product /

    market life cycles, technology, management fads,

    and individual leaders

    It is the most lasting and significant contributions

    for those who build visionary companies .

    Eg HPS Way- H.P.C

    ore ideology whichincludes deep respect for individuals, dedication to

    affordable quality and reliability, a commitment to

    community responsibility. *pg 66

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    Cont:

    It provides the glue that holds an organization

    as it grows , decentralizes , diversifies ,

    expands globally and develops workplace

    diversity.

    Core ideology is further divided :

    Core values-- a system of guiding principals

    Core purposes-- reason for existence

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    Core values

    Essential tenets, a small set of timeless guiding

    principles, require no external justification,

    they are intrinsic. They may have competitive

    advantage or may even be a competitive

    disadvantage.*pg 68(chart)

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    Core values:

    Core values are independent of the current

    environment ,competitive requirements, or

    management fads. The key is not what core values an organization

    has but that it has core values at all.

    Companies have 3 to 5 core values visionary

    companies . Few values can be core that can

    seldom change.

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    Cont:

    Strategy can change - core values do not

    change.

    Even if the current market does not value ,

    find markets, if necessary , to remain true

    to it core value.

    Who should be involved in articulating the

    core values - Mars group

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    Identification of core values : Identify what values are truly central

    Dont confuse core values with operating

    practices, business strategies, or cultural norms.

    Values must always stand the test of times.

    If no ask that should it remain as a core value.

    Eg quality as a strategy and not a core value

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    Core purpose:

    It is the reason for which the organisation

    exists.

    Should reflect peoples idealistic motivation

    to work

    Purposes should not be confused with goals

    and strategies.*pg 68

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    Core purposes eg:

    3M-To solve unsolved problems innovatively

    McKinsey and co . to help leading corporations

    and governments be more successful Wal Mart To give ordinary folk the chance tobuy the same thing as rich people

    Walt disney To make people happy. We can see purpose cannot be fullfilled it is just a guiding star

    which keeps you going . Method of getting out core purpose-Five

    whys*pg 70 eg Market Research co.

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    Cont:

    Prime role of core purpose is to guide and

    inspire

    Maximizing shareholders value cannot be

    called a core purpose .

    Get the core purpose by :

    random corporate killer game*pg 70

    The Mars group *pg 71

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    Discovering core ideology:

    Cannot be set or created but discovered

    Deduce it by looking inside.

    Ideology has to be authentic, you cant fake it. Not an intellectual exercise.

    Core ideology is to guide, inspire ,not todifferentiate.

    C

    ore ideology needs to be meaningful inside theorganization but need not be exciting to outsiders.

    Therefore a well articulated ideology can go along way for a companies success.

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    The strong version of the rule is -

    If you find it is not core, - change it

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    ENVISIONED

    FUTURE : Second primary component of vision

    framework.

    Consists of two:

    A 10- to- 30 year audacious goal(BHAG)

    Vivid description of what it would be like to

    achieve the goal.

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    Vision level BHAG BHAG- Big, Hairy, Audacious goals

    Bold mission to stimulate progress.*pg 73

    BHAG acts as a catalyst for team spirit.

    BHAG engages people , it reaches out , grabs

    them. It is tangible,energising,highly focused.

    E.g. NASA *pg 73 Organization has BHAG at different levels , but

    vision requires a special type of BHAG.

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    It applies to entire organization- requires 10

    30 years to complete.

    Setting BHAG requires thinking beyond

    current capabilities of the org and current

    environment.

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    Envisioned Future- BHAG

    It is not a sure bet, but maybe 50-70% chance of

    success, requires extraordinary effort and also

    luck.

    Four Broad Level BHAGs

    - Target

    - Common Enemy

    - Role Model

    - Internal Transformation

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    Envisioned future vivid description A vibrant engaging and specific description of

    what it would be like to achieve a B-HAG.

    Translating vision from words into pictures - animage that people will carry in their heads. Mustevoke a gulp factor.

    Passion - emotion - and conviction are essentialparts of the vivid description

    Picture of what you would like to be / see in thefuture

    EG Henry ford *pg 74

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    Some important Points:

    Dont confuse core ideology & envisioned future -

    core purpose and B-HAG

    Both have got to be articulated as distinct items.

    Again core purpose is the reason why an org

    exists.While BHAG is a clear articulated goal.

    Core purpose can never be completed while

    BHAG is reachable in 10 30 years. core purpose is the is the star in the horizon to be

    chased for, while BHAG is the mountain to be

    climbed .once you reach the summit you move on

    to the next.

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    No sense to analyze whether envisioned

    future is the right one- no right answer.

    To create envisioned future require certain

    level of confidence and commitment.

    Replacing BHAG after achievement.

    Eg NASA moon

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    ALIGNMENT : Building is visionary company is still 1%

    VISION & 99% ALIGNMENT

    With alignment - even a visitor from outside

    can make out what you are.

    Most important work.

    Success depends upon alignment

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    BUT THE BOTTOM LINE IS :

    To recast our vision or mission into an

    effective context for building a visionarycompany

    And dont confuse them with values, goals,

    purposes,philosophies,beliefs,practices anddescriptions as they are usually boringconfusing and structurally unsound.

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    Thank you