0001333785_install_SCM5.1

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SAP Note

Header Data

Symptom

This note describes how to install a new SAP CRM 2007 or SAP SCM 5.1 system on Windows Server 2008(R2).When SAP originally released SAP CRM 2007 or SAP SCM 5.1, Windows Server 2008 (R2) was not yetavailable. Therefore, SAP tested and released SAP CRM 2007 and SAP SCM 5.1 on Windows Server 2003only. The installation guides for SAP CRM 2007 and SAP SCM 5.1, only include information about howto install an SAP CRM 2007 or SAP SCM 5.1 system on Windows Server 2003.Windows Server 2003, however, has serious problems with the memory management if large shared memorysegments are used, which, for example, is the case with the IPC in SAP CRM 2007. For moreinformation about the memory management problems, see SAP note 1316558.

To solve the memory management problems, Microsofts recommends migrating the installation to WindowsServer 2008 (R2). Therefore, SAP will also release SAP CRM 2007 and SAP SCM 5.1 on Windows Server2008 (R2).

In this note, "Windows Server 2008 (R2)" - with (R2) written in parentheses - means that theinformation applies to both Windows Server 2008 and Windows Server 2008 R2.

Other Terms

Windows Server 2008, Windows Server 2008 R2

Reason and Prerequisites

SAP only supports 64-bit with Windows Server 2008 (R2).Check the Product Availability Matrix whether the SAP CRM 2007 or SAP SCM 5.1 system is released foryour database and platform combination on Windows Server 2008 (R2).

Solution

The following procedure describes how to install a new SAP CRM 2007 or SAP SCM 5.1 system on WindowsServer 2008 (R2) as a:

l Central or Distributed System

l High-Availability (HA) System with Failover Clustering

Required Documentation: For the installation of a new SAP CRM 2007 or SAP SCM 5.1 on Windows Server 2008 (R2), you have touse the following installation guides, which are available at http://service.sap.com/instguides

l SAP CRM 2007 or SAP SCM 5.1 Installation Guides for the general installation procedure

l SAP CRM 5.0 SR3 or SAP SCM 5.0 SR3 Installation Guides, which includes Windows Server 2008-specific information for planning, preparation, post installation and additional information(search for "Windows Server 2008").Note that the Windows Server 2008 information also applies for Windows Server 2008 R2.

For all other intallation tasks (for example, a homogeneous system copy, the installation of adialog instance, etc.), you can use the SAP CRM 5.0 SR3/SAP Netweaver 7.0 SR3 documentation and DVDset.

Required DVD/CDs: Here you find a general list of the required DVDs for the installation of an SAP CRM 2007 or SAP SCM5.1 system.

l SAP CRM 2007 or SAP SCM 5.0 SR3 CD/DVD Set (see also the media list for your SAP system)

l Modified Installation Master for SAP CRM 2007 or SAP SCM 5.1, which you have to create asfollows:

1333785 - Inst. of CRM 2007 and SCM 5.1 on Windows Server 2008 (R2)

Version 11 Validity: 31.01.2011 - active Language English (Master)

Released On 31.01.2011 15:58:32

Release Status Released for Customer

Component BC-OP-NT Windows

Priority Recommendations / Additional InfoCategory Release planning information

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a) Copy the subdirectory IM_WINDOWS_<64-bit-platform> of the SAP CRM 2007 or SAP SCM 5.1Installation Master DVD to a working directory.

b) Download the patched sapinst.exe at http://service.sap.com/swdc -> Download ->Installation and Upgrades -> Entry by Application Group -> SAP Technology Components ->SAPINST -> SAPINST 7.00 -> Windows Server <64-bit-platform>

c) Replace sapinst.exe in the directory IM_WINDOWS_<64-bit-platform> with the one fromsapinst*.sar

l HA only: Business Suite 2005 SR3 (incl. SAP NetWeaver 7.0 SR3) Installation Master DVD (materialnumber 51033511)

l Kernel DVD:If you use Windows Server 2008, use the following DVD:SAP Kernel 7.0 SR3 Windows (IA32 IA64 x64);Linux on X86_64 (material number 51033508)

If you use Windows Server 2008 R2, create and use a modified 7.0 kernel DVD as described in SAPNote 1480785.

l SAP SCM 5.1 only: Modified SAP SCM 5.1 LiveCache 7.7 DVD:

a) Copy the subdirectory LC_WINDOWS_<64-bit-platform> of the SAP SCM 5.1 LiveCache DVD to aworking directory.

b) Download patch 23 of the SAP Livecache/Livecache Application 5.1 from:http://service.sap.com/swdc -> Download -> Support Packes and Patches - SAP SupportPackages and Patches - Entry by Application Group - SAP Application Components - SAP SCM -SAP SCM 2007 - Entry by Component - SAP LiveCache - SAP LC/LC Apps 5.1 - Windows Server<your platform>

c) Unpack this archive into another working directory.

d) Copy the files from the subdirectory lca600023_livecache-<your platform>to theLC_WINDOWS_<64-bit-platform>.

Make sure that you upgrade your SAP application after the installation of the SAP SCM 5.1system to at least Support Package 13. For more information, see SAP note 1431354.

l Windows Server 2008 (R2) specific database DVD/CDs.For more information, see the database-specific section below.

I. Installation of a Central or Distributed System

1. Use the SAP CRM 2007 or SAP SCM 5.1 installation guide for the general installationprocedure, and the SAP CRM 5.0 SR3 or SAP SCM 5.0 SR3 installation guide for Windows Server

2008-specific information.Note that the Windows Server 2008 information is also valid for Windows Server 2008 R2.

2. Use the following DVDs to install a central or distributed system:

¡ Modified Installation Master DVD for SAP CRM 2007 or SAP SCM 5.1

¡ Modified kernel DVD (see above)

¡ SAP CRM 2007 or SAP SCM 5.1 DVD/CD set (see also the media list)

3. Install the SAP CRM 2007 or SAP SCM 5.1 system, by running SAPinst from the modifiedInstallation Master DVD.Since the SAPinst patch does not contain a Manifest file that is required for Windows Server2008 (R2) to run elevated, you either have to start sapinst.exe from within an elevated commandprompt or start it elevated from the Explorer (right-click on the sapinst.exe and choose 'Run as

administrator').When installing the SAP instances, you might have the problem that the SAP Windows Servicecannot be created or started. In this case, repeat the installation step with the 'Retry'button.

II. Installation of a High-Availability System with Microsoft Failover Cluster

1. Use the SAP CRM 5.0 SR3 installation guide to install the SAP CRM 2007 system, or use the SAPSCM 5.0 SR3 installation guide to install the SAP SCM 5.1 system.Make sure that you perform the installation steps in the order they are listed in chapter "7.3Installation" of the MSCS part (except for Oracle, see section "Database-Specific Information"below).

On Windows Server 2008 R2 Failover Cluster:To create the File Server cluster resource on Windows Server 2008 R2, do not use the preparation

steps described in the chapters for the installation of the SCS or ASCS instance (steps k, l, m,n).Instead, create the File Server cluster resource from within a command prompt as follows:

Open a command prompt in Administrative mode and type:cluster res "SAP <SID> FileServer" /CREATE /GROUP:"SAP <SID>" /TYPE:"File Server"

2. Use the following DVDs for the MSCS-specific installation options:

¡ To install or configure the ASCS, SCS, First MSCS Node, Additional MSCS node, Enqueue

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Replication Servers, use the following DVDS:

- SAP Business Suite 2005 SR3 (incl. SAP NetWeaver 7.0 SR3) Installation Master DVD(material number 51033511)

- Modified SAP NetWeaver kernel DVD (see above)

Always select the installation option that is available for SAP CRM 5.0 SR3 or SAP SCM 5.0SR3.

¡ To install the database instance, central instance and dialog instance, use the followingDVDs:

- Modified Installation Master DVD for SAP CRM 2007 or SAP SCM 5.1

- SAP NetWeaver 7.0 SR3 Kernel DVD(do not use the SAP NetWeaver 7.0 SR2 Kernel DVD!)

- SAP CRM 2007 or SAP SCM 5.1 DVD/CD set

When running SAPinst from the modified Installation Master DVD, note the following:Since the SAPinst patch does not contain a Manifest file that is required for Windows Server2008 (R2) to run elevated, you either have to start sapinst.exe from within an elevatedcommand prompt or start it elevated from the Explorer (right-click on the sapinst.exe andchoose 'Run as administrator').

When installing the SAP instances, you might have the problem that the SAP Windows Servicecannot be created or started. In this case, repeat the installation step with the 'Retry'button.

III. Database-Specific Information

MS SQL Server: Proceed as described in the installation or system copy guide.

The installation is supported on SQL Server 2005 only.Use media MS-SQL_RDBMS_2005_SP3__ID__51036539 for the installation.After having successfully performed the installation you can upgrade your database to SQL Server2008 (R2) if the following applies:

l Your SAP system meets the SP restrictions documented in SAP note 1076022.

l Your SAP system meets all the prerequisites documented in SAP note 1152240.

Oracle:Windows Server 2008 R2 is supported on Oracle 11.2.0 and 10.2.0.5.

1. Oracle 11.2.0: See SAP Note 1478060.

2. Oracle 10.2.0: Use the following Oracle-specific DVDs for the installation of the Oracledatabase server and client software:

l Oracle 10.2.0.4: Failsafe 3.4.1.5 for Windows Server 2008 (material number 51036975)This DVD contains the following software:

¡ Oracle RDMBS Server 10.2.0.4.0 for Windows Server 2008

¡ Oracle Failsafe Server 3.4.2 (contains also Failsafe Client)To be able to install Oracle 10.2.0.4.0 on Windows Server 2008 R2, you need to use amodified sapserver.cmd. For more information about the procedure, see note 1486772.

l Oracle Patchset 10.2.0.5.0

l Oracle Client DVD 10.2.0.4.30 (material number tbd)This DVD contains the Oracle Client for all platforms.

3. Perform the installation steps in the SAP CRM 5.0 SR3 installation guide in the order theyare listed in chapter "7.3 Installation" of the MSCS part with the following exception:You must perform the additional steps for the Oracle Failsafe configuration (Step 5) after youhave clustered the additional MSCS node (step 10).

SAP MaxDB: For the installation with MaxDB use either the originally released RDBMS DVD or the MaxDB 7.7.04.28RDBMS DVD (material number 51035704).

l Installation on Windows Server 2008 R2:MaxDB supports Windows Server 2008 R2 with version 7.8 and higher. Therefore, you have toupgrade your MaxDB database immediately after the installation to version 7.8 or higher.

l System copy with MaxDB 7.8:If your SAP system already uses MaxDB database version 7.8, check SAP note 1469675.

IBM DB2 for Linux, UNIX, and Windows

l Use SAP Note 1056697 'DB6: SAP System Inst. with DB2 V9 only - Windows'.

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l For the installation of the IBM DB2 database server and client software, use the following IBMDB2-specific DVDs according to your database version:DB6 <version> GA/FP<latest Fix Pack> Windows DVDDB6 <version> GA/FP<latest Fix Pack> CLI/JDBC-DriverFor supported database versions, see SAP Note 1056697.

l Use SAP Note 1245456 'DB6: Additional Info for Running DB2 on Windows 2008'.

IBM DB2 for z/OS For the installation of DB2 Connect use CDIBM DB2 Driver for CLI, ODBC, JDBC, SQLJ V9.5 FP<latest Fix Pack>

DB2 for IBM i: Proceed as described in the installation guide of your product.

l A Windows fix might be needed in order to execute programs residing on the IBM i host. For moreinformation, see SAP Note 1442132.

l Windows Server 2008 R2 is certified by SAP to run with the new DBSL-Direct-Drive (XDN). XDN mustbe implemented to run Application Servers against an DB2 for IBM i database. See SAP note1431956 for more details.

Validity

References

This document refers to:

SAP Notes

This document is referenced by:

SAP Notes (1)

Software Component From Rel. To Rel. And Subsequent

SAP_BASIS 700 700

1056697 DB6: SAP System Inst. with DB2 V9 only - Windows

1056697 DB6: SAP System Inst. with DB2 V9 only - Windows

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