0-Allocate Specific Resource to Service

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  • 8/3/2019 0-Allocate Specific Resource to Service

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    Date 9-Apr-05 Document Code PM-L4A Process ID F2-SCA-ASR-PR-321218

    Project Al Jawal View Level Departmental Process Allocate Specific Resource to Service

    Developed By F. Alrubaie Version 0.3

    Reviewed By Work Team Approved By Director Mobile Services O&M

    Sources Customers

    VAS Engineering Resource Allocated to Service VAS Engineering

    Sales-Key Accounts

    Activities Owners

    Output(s)

    Service Provisioning Request

    Items Items

    Implement & Configure Service Process

    Activities

    Key Performance Indicator(s)

    Not Identified.Make allocation for VAS resources to provision VAS services

    Key Control(s)

    Not identified. Not Identified.

    VAS Engineering request to make necessary provisioning for VAS services.

    Input(s)

    Business Risks

    Value Added Services (VAS)

    Value Added Services (VAS)

    Business Objective(s)

    1-Carry out Resource Assignment

    2-Confirm Resource Allocation

    Trigger(s)

    Description

    Value Added Services (VAS)Process Owner(s)

    Issue identifiers for new services and to manage identifier pools for services

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  • 8/3/2019 0-Allocate Specific Resource to Service

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    Date 9-Apr-05 Document Code PM-L4B Process ID

    Project Al Jawal View Level Departmental Process

    Developed By F. Alrubaie Version 0.3

    Reviewed By Work Team Approved By Director Mobile Services O&M

    Responsible

    Allocate Specific Resource to Service

    F2-SCA-ASR-PR-321218

    1. Receive request from VAS Engineering

    1-Carry out Resource Assignment

    The provisioning of the VAS services (e.g. Bulk SMS service to key customers) requires

    making appropriate resource allocations, for example, within the Short Messaging

    Service Center (SMSC) managed by the Value Added Services (VAS) group to allow

    direct access to the key account customer through the leased link provided by the data

    and IT groups for the Bulk SMS service. This may also include opening up of ranges for

    voice mailboxes.

    2. Review and Clarify Request & Design Information

    3. Assign resource(s) to service

    Value Added Services (VAS)

    2-Confirm Resource Allocation

    Once appropriate allocation of resources has been made, the service is ready for

    implementation, configuration and finally end to end testing. The VAS group confirms

    to VAS Engineering the carrying out of the resource allocation so as to proceed further.

    1. Confirm resource availability

    2. Confirm resource allocation

    Value Added Services (VAS)

    Activities Description Tasks

    Process Owner(s) Value Added Services (VAS)

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  • 8/3/2019 0-Allocate Specific Resource to Service

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    Date 9-Apr-05 Document Code PM-L4C Process ID F2-SCA-ASR-PR-321218

    Project Al Jawal View Level Departmental Process Allocate Specific Resource to Servic

    Developed By F. Alrubaie Version 0.3

    Reviewed By Work Team Approved By Director Mobile Services O&MProcess Owner(s) Value Added Services (VAS)

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