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CULTURAL: An innovative culture and readiness for change FINANCIAL: Willingness to invest and open to taking on risk INFRASTRUCTURE: Integrated, PCP-led care, with strong provider management (including change management) and robust technology and data capabilities MEMBER SERVICES: Able to differentiate itself along care, access, and cost, provide easy and integrated access to information and services, and create a positive customer experience Pharmacy Services A clinical pharmacy team that is integrated into primary care will focus on improving quality metrics, medication adherence, mediation reconciliation/patient safety, and increasing generic utilization, as well as reducing hospital readmission rates and the use of high-risk medication Physician champions, a qualified program director, and data-based priorities are fundamental to building out pharmacy services that improve cost, quality, and provider satisfaction Medicare Advantage (MA) contracts show promising results; MA offers a good point-of-entry for physician groups and health systems looking to take early steps in risk-sharing Useful learnings for an organization in the early steps of developing a successful MA contract model to consider include: Freezing the hierarchical condition category (HCC) denominator Using an inhouse staff member who knows an organization’s culture to operationalize the call center and train staff Improving EMR functionality around HCC diagnoses. Best practice advisory (BPA) alerts are important, but developing appropriate BPA workflows can be a challenge Differences in the provider lens and the health plan lens with respect to assessing attribution, risk, and value – as well as the different data sources they access and differences in how they evaluate success – can create initial challenges in developing risk-share agreements Taking time to understand attribution can help providers understand the patient population they are accountable for and maximize reimbursement for their care In particular, providers should note that attribution is based on claims data, understand and reconcile the attribution of patients, and reconcile denominators for accurate performance percentages Strong physician engagement and performance with respect to HCC scores and formulary prescribing heavily impacts performance in risk contracts and shared savings; without a careful focus on HCCs, benchmarks will not be met and savings won’t be generated EXPANDING THE TRADITIONAL CARE TEAM RISK IN THE VALUE-BASED WORLD AMGA 2018 INSTITUTE FOR QUALITY LEADERSHIP INSIGHTS: DELIVERING ON THE PROMISE OF VALUE The last decade of healthcare reform has highlighted the importance of alignment & integration as bedrock to successful value-based health care. Successful partnerships will require leadership a culture supporting the volume-to-value shift, a full suite of service offerings, investment in human and IT resources, and inter-party trust. A trusted relationship between health systems and payers is increasingly recognized as not just a desirable factor of value- based partnerships, but a critical factor of their success Large employers are increasingly opting to bypass insurers and negotiate contracts directly with providers A frontline partnership challenge results from use of multiple (and often disparate) data sources and data-review & reporting methodologies. Quality measures are typically complex, and the number, type, and technical specifications can vary even for the same measure, creating confusion CROSS-INDUSTRY COLLABORATIONS TO LEARN MORE ABOUT THE KINETIX GROUP, ITS PROJECTS AND EVENTS, PLEASE VISIT: thekinetixgroup.com linkedin.com/company/the-kinetix-group twitter.com/thekinetixgroup DEVELOPED BY KEY CHARACTERISTICS FOR POTENTIAL DIRECT-CONTRACTING PARTNERS INCLUDE: Mental Health Services Mental health integration delivery strategies have improved the efficient management and outcomes of chronic diseases and complex comorbid conditions when: Mental health is organized along the team-based care model Standardized screening tools are used to understand the complexity of cases before allocating staff and resources Implementation teams help promote uptake of effective interventions into routine practice

ˆˇ˘˝ ˝ ˝˝ ˝ - The Kinetix Group...Best practice advisory (BPA) alerts are important, but developing appropriate BPA workflows can be a challenge • Differences in the provider

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Page 1: ˆˇ˘˝ ˝ ˝˝ ˝ - The Kinetix Group...Best practice advisory (BPA) alerts are important, but developing appropriate BPA workflows can be a challenge • Differences in the provider

CULTURAL: An innovative culture and readiness for change

FINANCIAL: Willingness to invest and open to taking on risk

INFRASTRUCTURE: Integrated, PCP-led care, with strong provider management (including change management) and robust technology and data capabilities

MEMBER SERVICES: Able to differentiate itself along care, access, and cost, provide easy and integrated access to information and services, and create a positive customer experience

IQL18 focuses on successful strategies for succeeding

in risk-based payment models, including Medicare

Advantage. Meeting participants will depart San Antonio with

methodologies and tactics to address risk-based contracting,

payer contracting alignment, change management and

transformation, physician burnout, compensation plan

alignment, and more.

This year’s conference also will include meetings for several

AMGA Leadership Councils, networks of individuals in

leadership positions within AMGA member medical groups.

The following councils will meet in conjunction with IQL18:

CEO/Chair/President; Chief Administrative Officer/Chief

Operating Officer; Chief Medical Officer/Medical Director;

Quality Directors/Officer; and Chief Nursing Officer.

Healthcare vendors are invited to exhibit and provide

educational grants to support the conference.

AMGA invites you to take advantage of exclusive sponsorship/

exhibitor opportunities at the upcoming AMGA 2018 Institute for

Quality Leadership (IQL18) at the Hyatt Regency San Antonio Riverwalk

in San Antonio, Texas on November 13-15, 2018.

AMGA 2018 Institute for Quality Leadership

Medicare Advantage and Risk: Delivering on the Promise of Value

November 13-15, 2018

Hyatt Regency San Antonio RiverwalkSan Antonio, Texas

amga.org/IQL18

IQL18 focuses on successful strategies for succeeding

in risk-based payment models, including Medicare

Advantage. Meeting participants will depart San Antonio with

methodologies and tactics to address risk-based contracting,

payer contracting alignment, change management and

transformation, physician burnout, compensation plan

alignment, and more.

This year’s conference also will include meetings for several

AMGA Leadership Councils, networks of individuals in

leadership positions within AMGA member medical groups.

The following councils will meet in conjunction with IQL18:

CEO/Chair/President; Chief Administrative Officer/Chief

Operating Officer; Chief Medical Officer/Medical Director;

Quality Directors/Officer; and Chief Nursing Officer.

Healthcare vendors are invited to exhibit and provide

educational grants to support the conference.

AMGA invites you to take advantage of exclusive sponsorship/

exhibitor opportunities at the upcoming AMGA 2018 Institute for

Quality Leadership (IQL18) at the Hyatt Regency San Antonio Riverwalk

in San Antonio, Texas on November 13-15, 2018.

AMGA 2018 Institute for Quality Leadership

Medicare Advantage and Risk: Delivering on the Promise of Value

November 13-15, 2018

Hyatt Regency San Antonio RiverwalkSan Antonio, Texas

amga.org/IQL18

Pharmacy Services

• A clinical pharmacy team that is integrated into primary care will focus on improving quality metrics, medication adherence, mediation reconciliation/patient safety, and increasing generic utilization, as well as reducing hospital readmission rates and the use of high-risk medication

• Physician champions, a qualified program director, and data-based priorities are fundamental to building out pharmacy services that improve cost, quality, and provider satisfaction

• Medicare Advantage (MA) contracts show promising results; MA offers a good point-of-entry for physician groups and health systems looking to take early steps in risk-sharing

• Useful learnings for an organization in the early steps of developing a successful MA contract model to consider include:

Freezing the hierarchical condition category (HCC) denominator

Using an inhouse staff member who knows an organization’s culture to operationalize the call center and train staff

Improving EMR functionality around HCC diagnoses. Best practice advisory (BPA) alerts are important, but developing appropriate BPA workflows can be a challenge

• Differences in the provider lens and the health plan lens with respect to assessing attribution, risk, and value – as well as the different data sources they access and differences in how they evaluate success – can create initial challenges in developing risk-share agreements

Taking time to understand attribution can help providers understand the patient population they are accountable for and maximize reimbursement for their care

In particular, providers should note that attribution is based on claims data, understand and reconcile the attribution of patients, and reconcile denominators for accurate performance percentages

• Strong physician engagement and performance with respect to HCC scores and formulary prescribing heavily impacts performance in risk contracts and shared savings; without a careful focus on HCCs, benchmarks will not be met and savings won’t be generated

EXPANDING THE TRADITIONAL CARE TEAM

RISK IN THE VALUE-BASED WORLD

AMGA 2018 INSTITUTE FOR QUALITY LEADERSHIP INSIGHTS:

DELIVERING ON THE PROMISE OF VALUEThe last decade of healthcare reform has highlighted the importance of alignment & integration as bedrock to successful value-based health care. Successful partnerships will require leadership a culture supporting the volume-to-value shift, a full suite of service offerings, investment in human and IT resources, and inter-party trust.

• A trusted relationship between health systems and payers is increasingly recognized as not just a desirable factor of value-based partnerships, but a critical factor of their success

• Large employers are increasingly opting to bypass insurers and negotiate contracts directly with providers

• A frontline partnership challenge results from use of multiple (and often disparate) data sources and data-review & reporting methodologies. Quality measures are typically complex, and the number, type, and technical specifications can vary even for the same measure, creating confusion

CROSS-INDUSTRY COLLABORATIONS

TO LEARN MORE ABOUT THE KINETIX GROUP, ITS PROJECTS AND EVENTS, PLEASE VISIT:

thekinetixgroup.com linkedin.com/company/the-kinetix-group twitter.com/thekinetixgroup

DEVELOPED BY

KEY CHARACTERISTICS FOR POTENTIAL DIRECT-CONTRACTING PARTNERS INCLUDE:

IQL18 focuses on successful strategies for succeeding

in risk-based payment models, including Medicare

Advantage. Meeting participants will depart San Antonio with

methodologies and tactics to address risk-based contracting,

payer contracting alignment, change management and

transformation, physician burnout, compensation plan

alignment, and more.

This year’s conference also will include meetings for several

AMGA Leadership Councils, networks of individuals in

leadership positions within AMGA member medical groups.

The following councils will meet in conjunction with IQL18:

CEO/Chair/President; Chief Administrative Officer/Chief

Operating Officer; Chief Medical Officer/Medical Director;

Quality Directors/Officer; and Chief Nursing Officer.

Healthcare vendors are invited to exhibit and provide

educational grants to support the conference.

AMGA invites you to take advantage of exclusive sponsorship/

exhibitor opportunities at the upcoming AMGA 2018 Institute for

Quality Leadership (IQL18) at the Hyatt Regency San Antonio Riverwalk

in San Antonio, Texas on November 13-15, 2018.

AMGA 2018 Institute for Quality Leadership

Medicare Advantage and Risk: Delivering on the Promise of Value

November 13-15, 2018

Hyatt Regency San Antonio RiverwalkSan Antonio, Texas

amga.org/IQL18

Mental Health Services

• Mental health integration delivery strategies have improved the efficient management and outcomes of chronic diseases and complex comorbid conditions when:

Mental health is organized along the team-based care model

Standardized screening tools are used to understand the complexity of cases before allocating staff and resources

Implementation teams help promote uptake of effective interventions into routine practice