On the job training Uni or certificate programs Attending courses with external provider Online training programs Participation or membership in

professional org’s Coaching Career counselling Working with a mentor

Participating in special projects Attending seminars or conferences Participating in job rotation Attending internal development classes

Need approval from senior management Check budget Impact on staffing

Areas you should provide recognition for include:-

Sales performance Productivity Teamwork Initiative Quality of service Quality of communication Participation in special projects

Personal recognitionVerbal praiseWritten praiseA letter of commendationThank you cardSmall giftPersonalised certificate of achievement

Workplace recognition Letter or memo from snr management Public praise in staff meeting or company

newsletter Employee of the month style award

To determine whether coaching or training was successfulObtain feedback from the coach or trainerSpeak to the employee to find out how they feel if coaching was successfulObserve the employees performance to detect improvements in performanceEvaluate the employees performance in light of agreed targetsConduct a review meeting with the employee at the conclusion of the coaching program

EAP – employee assistance program Counselling for personal problems such as

Family breakdown Deaths Divorce Depression Lack of confidence Feeling undervalued Career crises Workplace stress

schedule a confidential meeting with the employee

Set and maintain a positive note Be cooperative professional and focussed

You must be objective and calm at all times. Give the employee opportunity to respond to comments . Listen don’t lecture

Seek clarification End on a positive note – at end of

meeting emphasise the positives that have come out of the discussion

Prepare a written summary of the session. Copy for yourself and employee

Follow up with employee