Web view54 Govan Road. Glasgow, G51 1JL. T 0141 427 8200. ... Excellent word processing and data entry skills. E5. Strong attention to detail, good level of literacy,

November 2015

Dear Applicant

JOB INFORMATION and APPLICATION PACK

I am delighted to hear that you are considering making an application for employment with Turning Point Scotland. Turning Point Scotland’s workers make a significant and positive difference to the lives of the people we support and I hope that you will want to join us.

Please do not hesitate to contact me should you have any queries regarding the post.

I look forward to receiving your completed Application Form by no later than Friday 20th November 2015 at 5pm.

I thank you most sincerely for your interest in Turning Point Scotland.

Regards

Annette LowtherCorporate Services Manager

P a g e | 1

Turning Point Scotland 54 Govan Road Glasgow, G51 1JLT 0141 427 8200F 0141 427 8201E [email protected] W www.turningpointscotland.com

JOB DESCRIPTION

POST: ADMINISTRATOR – GRADE 2 (Head Office)

REPORTING TO: ADMINISTRATION OFFICER

ACCOUNTABLE TO: CORPORATE SERVICES MANAGER

JOB PURPOSE: To support the provision of effective administration functions required by Head Office to ensure accurate completion of tasks within timescales.

MAIN DUTIES AND RESPONSIBILITIES:

All Grade 1 duties and responsibilities plus:

1. Operates within TPS policies and procedures

2. Assists with on-the-job training

3. Provide administration support to Head Office and the Senior Management Team

4. Provide or assist in the provision of a telephone and receipt service

5. Set up and maintain effective filing systems and other appropriate office systems

6. Input data and maintain the accuracy of databases used by Turning Point Scotland

7. Extract data and produce reports from more complex data and TPS databases

8. Coordinate meetings, provide administrative support including minute taking.

9. Responsible for carrying out specific tasks to deadline [without prompt]

10.Drafting letters/emails etc. based on information provided

11.Administration and processing of financial transactions and paperwork

12.To work within the framework of the Data Protection Act

P a g e | 2

13.To understand and apply Turning Point Scotland’s equal opportunities, health and safety and confidentiality policies.

RESOURCES MANAGEMENT

1. To be familiar and comply with Turning Point Scotland’s Finance policies and procedures.

2. To comply with Turning Point Scotland’s Property and Equipment policies and procedures.

3. To share information gathered during the course of work appropriately and as directed with other professionals within and outwith Turning Point Scotland in compliance with the Data Protection Act and regulatory authorities’ and other legal requirements.

4. To maintain accurate and up-to-date time sheets which can be relied on by the Corporate Services Manager for billing purposes and statistical reporting etc.

5. To minimise expenses incurred by the Turning Point Scotland in the course of providing supports.

PROFESSIONAL PRACTICE

1. To be aware of and operate in compliance with the Scottish Social Services Council Code of Practice for Social Services Workers.

2. To participate purposefully in and take advantage of the opportunities for discussion afforded by Turning Point Scotland’s staff supervision and annual appraisal scheme.

3. To be responsible for your own good practice and for the promotion of good practice among colleagues.

4. To work to maintain effective working relationships with colleagues and create an atmosphere for service users which is free from conflict.

5. To report concerns about practice or conduct issues to the Service Manager (or nominated deputy)

6. To attend all mandatory training in order to demonstrate fitness and continued fitness to practice safely.

7. To attend training which has been identified by the Corporate Services Manager (or nominated deputy) as being necessary to provide you with the necessary skills to undertake the duties and responsibilities of your post.

P a g e | 3

8. To take any action necessary to become eligible for registration with the Scottish Social Services Council and to maintain registration once achieved.

9. To be responsible for your own continuous professional development and identify any perceived ‘gaps’ in your knowledge which require to be addressed through training, or other means to the Corporate Services Manager (or nominated deputy)

10.To assist the Corporate Services Manager with the on-the-job induction of new starts within the organisation, and demonstrate good practice at all times in this regard.

11.To ensure that you can demonstrate your continued suitability to work with vulnerable adults or children by completing an Application for an up-to-date Enhanced Disclosure for Disclosure Scotland, on a 3-yearly basis or as required.

12.To be familiar and comply with Turning Point Scotland’s Human Resources and Training policies and procedures.

HEALTH &SAFETY

1. To support the Corporate Services Manager in the management of risk within the service especially with regard to those service users who can occasionally be violent or aggressive towards their support team.

I accept the particulars of this job description;

Signed_____________________________________________ Date___________________

P a g e | 4

PERSON SPECIFICATION

POST: ADMINISTRATOR - GRADE 2 (Head Office)

EssentialCriteria

DesirableCriteria

Education & Qualifications

E1 Educated to standard grade level or equivalent as a minimum, including English and maths

Experience E2 Experience in general office administration

D1 Reception duties

Experience in minute taking, organising meetings and agenda setting

D2 Diary Management

Skills And Knowledge

E3 Computer literate with a working knowledge of Microsoft Windows/Office based programs

E4 Excellent word processing and data entry skills

E5 Strong attention to detail, good level of literacy, accuracy and presentation in all types of work

E6 Excellent interpersonal and communication skills

E7 Excellent customer care skills and good telephone manner

E8 Excellent organisational skills

E9 Ability to work on own initiative as well as part of a team

Other Requirements of the post

E10 Flexibility in carrying out any other duties that may be required by the organisation

E11 Ability to work outside normal office hours if required

E12 An understanding of confidentiality issues

E13 Must be able to demonstrate a shared commitment to TPS values and principles

P a g e | 5

MAIN TERMS AND CONDITIONS OF SERVICE

OPERATIONS MANAGER

There are great benefits to working for Turning Point Scotland such as access to a wide range of high quality vocational and training, a range of family-friendly policies to help balance work-life, an excellent pension scheme and generous annual leave, active promotion of healthy living in the workplace, and not least the provision of a working environment where opinions and ideas are valued and arrangements are in place to ensure that there is a high level of staff representation and that people are encouraged to make their views heard and to participate. Our organisation is stable, innovative and well managed with a true commitment to the people who use our services and an investment in the staff who provide them.

The main terms of conditions of service include the following:The salary scale for the post will be:

£41,565.00£42,497.00£43,481.00£44,516.00£45,575.00£46,660.00£47,771.00

The annual leave entitlement will be: 30 days per year plus 10 public holidays.We pay annual leave based on average regular take home pay including regular additional hours payments and sleepovers.

Additional annual leave is granted in recognition of 3 years’ perfect attendance and of completing 10, 15 and 20 years’ continuous service. Our TPS Rewards scheme gives substantial discounts to a range of products and shops. Our Workplace Options employee assistance provision offers an information and advice

service including free counselling and money advice. You will also be invited to join our HSF ‘Hospital Fund’, which provides rebates for items like

glasses, dental charges, hospital admissions for employees and their families. We have a death in service benefit for all of our employees. Our employer contribution for all qualifying staff for pensions starts at 5% unlike many of our

P a g e | 6

peer organisations Turning Point Scotland has a joint recognition agreement with UNITE in addition to an

employee representative group called TPS Staff Connects. Communication and discussion with staff and reps is very important to us.

Our training department, learning opportunities, appraisal system and career progression pathways are outstanding.

Turning Point Scotland

Employment Application Form

POST DETAILSTitle:Reference:

1. PERSONAL DETAILS

SurnameInitials or First name(s)AddressPost CodeHome TelephoneWork TelephoneMay we ring you at work with discretion?MobileEmail addressNational Insurance NoDo you hold a current UK Drivers Licence at this time?Do you require a work permit?Are you willing to use your own vehicle for work activities?Do you hold a valid passport?Are you able to work shifts flexibly according to a planned rota?

2. GUARANTEED INTERVIEW SCHEMETurning Point Scotland welcomes and encourages applications from individuals with disabilities. We would undertake to invite for interview all disabled applicants who meet all essential aspects of the proposed role as set out in the Person Specification.

Do you wish to be considered in terms of this scheme?

If you are invited to attend for interview we will contact you to establish any specific requirements you may have.

P a g e | 7

3. RECOVERY INFORMATIONPlease note, because of the nature of the work undertaken by Turning Point Scotland we cannot employ anyone with a personal history of addiction unless he or she has ceased drug or alcohol misuse for a minimum of two years.

Have you misused alcohol or used substances within the last 24 months?

4. QUALIFICATIONS

QualificationName of Education FacilityGrade/LevelDate Obtained.



5. MEMBERSHIP OF PROFESSIONAL BODIES

Name of Professional BodyLevel of MembershipPIN NumberExpiry Date (including SSSC)




Name of Professional BodyLevel of Membership

P a g e | 8

PIN NumberExpiry Date (including SSSC)

If registered with SSSC do you have any conditions attached with it?If yes, please detail below

6. PRESENT OR MOST RECENT EMPLOYER

Name of Current EmployerAddress of Current EmployerTelephone NumberLine Manager NamePosition HeldDates of Employment: From month/yearDates of Employment: To month/year (if applicable)

Current or most recent salaryNotice PeriodReasons for leaving

Please summarise your duties/responsibilities in your current/most recent employment.

P a g e | 9

7. COMPLETE EMPLOYMENT HISTORY

Employer NameEmployer AddressPosition HeldDates of Employment: From month/yearDates of Employment: To month/year (if applicable)

Reasons for leavingSummary of duties and responsibilities







Employer NameEmployer AddressPosition HeldDates of Employment: From month/year

P a g e | 10

Dates of Employment: To month/year (if applicable)


8. PERSONAL STATEMENTWith reference to your previous experiences and/or achievements, please describe the essential qualities which you consider you would bring to the position. Also provide any additional information you think will support your application.

P a g e | 11

9.REHABILITATION STATEMENTOur recruitment systems complies with the requirements of the Rehabilitation of Offenders Act 1974, Police Act 1997 and Protection of Vulnerable Groups (Scotland) Act 2007 and is designed to ensure safe, effective and fair recruitment practices. We take active steps to ensure that having a conviction or similar is not an automatic bar to employment. We are positive about people’s ability to take responsibility for their actions, to reflect and to change.

Your person specification and job description will indicate the level of Disclosure background check or PVG membership that applies to the post you are applying for.

For all posts, we would ask you to declare all ‘unspent’ convictions including driving offences, cautions and admonishments by completing the format below. Staff selected for posts which are not exempt under the act must undertake a basic disclosure. These posts do not involve directly working to support/advise the people who use our services and are not based in Registered Care Homes or prisons nor handling financial information.

For posts that are exempt under the Rehabilitation of Offenders Act, usually posts that have regular unsupervised contact working directly to support/advise vulnerable people (often identified as ‘regulated work’) administration staff concerned with the provision of a care service or health services, nurses, accountants, people working within Registered Care Homes or prisons, or board members, we consider all convictions in addition to other background information through a standard disclosure check, enhanced disclosure check or PVG membership. In short, for these posts we require applicants to disclose details of all convictions (‘spent’ or ‘unspent’) cautions, warnings, reprimands, admonishments and, for all except those doing standard disclosure checks, any relevant non-conviction information. Non-conviction information includes any pending proceedings, current investigations, any current or previous order, restrictions or consideration for listing or similar placed on you from governmental bodies (examples: the Home Office, social work departments, SSSC, NMC, PVG).It is not acceptable to omit information from this section and inform us later. Any information declared will be discussed at interview and further information sought. All information provided will be treated in the strictest confidence. Our Recruitment Policy and Policy Statement and our PVG and Disclosure Policy can be found on our website.

Have you ever been convicted of any criminal offence?

If yes, please give details of all convictions below. If you have had no convictions, please type ‘none’. You must not leave this section blank or your application will not be considered.

Charge/Issue/Allegation/OffenceDateOutcome – Investigation only, Sentence, Caution, Admonish,Reprimand, Fine, Points, Order against you, Warning (or other outcome)



Charge/Issue/Allegation/OffenceDateOutcome – Investigation only, Sentence, Caution, Admonish,

P a g e | 12

Reprimand, Fine, Points, Order against you, Warning (or other outcome)

Are there proceedings pending against you in respect of this or any other offence?If yes, please give details of the nature of these proceedings below. If there are no proceedings pending, please type none below.

Charge/Issue/Allegation/OffenceTrial Hearing Date

10. REFERENCESOffers of employment are conditional upon the receipt of a minimum of 2 references which satisfactorily confirm the candidate’s suitability to undertake the role and confirm the candidate’s work history. In addition, TPS seek to confirm and verify the individual’s work history over the last 3 years as a minimum.

The last 3 years of employment history is covered by a reference from each substantive/notable employer within this time period.

Or a reference from the last employer is sought if there is not a current or last employer within the last 3 years, but not going back to employers further than 5 years previous.

If there has only been 1 employer in the last 3 years, a 2nd reference is required from either a different employer within the last 5 years or a character reference from a professional person who has known the candidate for more than 2 years.

In addition a reference will automatically be required from the last relevant/industry specific post, when the individual has worked within health or social care or community based posts before, if this is not already provided within the categories above, but not going back to employers more than 5 years previous.

Further guidance on our references policy, in particular for people who have not had 3 years of employment at application stage, can be found on our website. Please check this before submitting any referee information that does not adhere as above. References will be taken up following a conditional offer of employment.

All references must be on corporate headed paper, company/institution stamped, or from a traceable email address. We do not accept references from relations/partners; character references from friends who are not professional people; employment references that have been supplied by people who are not allowed to provide a reference under their own employer’s policy or are colleagues in lieu of a line manager reference.

Email addresses are preferred. Additional referee’s contacts must be submitted at interview.

Referee nameJob titleEmail address (preferred)Company NameReferee addressPostcodeTelephone numberRelationship to applicant

Referee nameJob titleEmail address (preferred)Company NameReferee addressPostcodeTelephone numberRelationship to applicant

P a g e | 13

11. CANDIDATES DECLARATION OF INTERESTS

To your knowledge are you a close relative of any current of former employee or Directors of Turning Point Scotland?

Close relatives are defined as husband, wife, partner, parent, grandparent, child, grandchild, brother or sister, former as defined as anytime within the last 12 months. Any canvassing on behalf of a candidate, whether directly or indirectly will disqualify the candidate.

If appointed, would you wish to retain any private business interest?If appointed, would you be continuing to work for any other employer?

12. CANDIDATES GOOD FAITH DECLARATIONTo the best of my knowledge, there is no reason in respect of my physical or mental health why I should not be able to carry out fully the tasks described for this post.I declare that the information I have given in this Employment Application Form are complete and accurate.I understand and accept that should this be found not to be the case, any offer of employment can be withdrawn and my employment terminated.

Signed:Date:

P a g e | 14

13. EQUAL OPPORTUNITIES IN EMPLOYMENT MONITORINGAgeGenderWhich best describes your sexual orientationWhere did you see our Advertisement?Do you have a disability?Which best describes your marital status?Which best describes your ethnic origin?

P a g e | 15

Documents

Web view54 Govan Road. Glasgow, G51 1JL. T 0141 427 8200. ... Excellent word processing and data entry skills. E5. Strong attention to detail, good level of literacy,