© Copyright 2014 TONE SOFTWARE CORPORATION. Confidential and Proprietary. All rights reserved.

®

Administrator Training – Release 4.6.0 AccessPlus

ReliaTel®

Administrator Training

AccessPlus

Release 4.6.0

1

Training - Version 1.0

© Copyright 2014 TONE SOFTWARE CORPORATION. Confidential and Proprietary. All rights reserved.

®

Administrator Training – Release 4.6.0 AccessPlus

AccessPlus – Stages of Implementation

2

Start

Open the AccessPlus feature in Administration > General Admin

View the services included in the deployment/upgrade or add your own service(s)

View/Add Services Configure the Class

Configure the EntityConfirm Service Enabled

Add AccessPlus services to classes

Configure AccessPlus services for individual entities

Confirm AccessPlus service(s) are enabled for entity

© Copyright 2014 TONE SOFTWARE CORPORATION. Confidential and Proprietary. All rights reserved.

®

Administrator Training – Release 4.6.0 AccessPlus

Start Configuring the Class and Entity is required to enable the AccessPlus

feature Opening AccessPlus

Administration > General Administration > AccessPlus

3

© Copyright 2014 TONE SOFTWARE CORPORATION. Confidential and Proprietary. All rights reserved.

®

Administrator Training – Release 4.6.0 AccessPlus

View/Add Services Default Services

These services are included in all deployments/upgrades RDP, SSH, Telnet, and VNC (TUNNEL_TEST disabled)

4

Column Header Description

Name Service name. If you add a service, this is where the name appears.

Description Description of the service (optional).

Remote Ports The port ReliaTel will use to access the entity.

Session Timeout (sec.) If ReliaTel can’t establish a connection within this time frame the AccessPlus session is automatically terminated.

User Name Add a user name to be used by all operators/administrators when opening an AccessPlus session to the entity.

Executable Path If the path to the service is the same from all clients, enter that path here. The service will automatically open from the client.

© Copyright 2014 TONE SOFTWARE CORPORATION. Confidential and Proprietary. All rights reserved.

®

Administrator Training – Release 4.6.0 AccessPlus

Adding an AccessPlus Service Use this option to add an AccessPlus service used by your

organization Complete entries in the required fields Enter additional elements such as the User Name, Password, and

Executable Path if required by your organization

5

© Copyright 2014 TONE SOFTWARE CORPORATION. Confidential and Proprietary. All rights reserved.

®

Administrator Training – Release 4.6.0 AccessPlus

Editing an AccessPlus Service Default and new services can be edited

Select the service and click Edit to make your changes Click Apply when done.

6

© Copyright 2014 TONE SOFTWARE CORPORATION. Confidential and Proprietary. All rights reserved.

®

Administrator Training – Release 4.6.0 AccessPlus

Configure the Class Assign one or more services to a class

Required to utilize the AccessPlus feature

7

© Copyright 2014 TONE SOFTWARE CORPORATION. Confidential and Proprietary. All rights reserved.

®

Administrator Training – Release 4.6.0 AccessPlus

Which Classes Have AccessPlus Set Up? Select the class > click References

Reference tab enabled after a service is assigned to one or more classes

8

© Copyright 2014 TONE SOFTWARE CORPORATION. Confidential and Proprietary. All rights reserved.

®

Administrator Training – Release 4.6.0 AccessPlus

Configure the Entity Configuring each entity is also required

AccessPlus is disabled at the entity level – default setting

9

© Copyright 2014 TONE SOFTWARE CORPORATION. Confidential and Proprietary. All rights reserved.

®

Administrator Training – Release 4.6.0 AccessPlus

Configuring the Entity Modify the AccessPlus fields where necessary

Service Enabled check box must be selected to enable AccessPlus for this entity

10

Field DescriptionService Enabled Default setting is disabled; to use AccessPlus, each entity has to be enabled individually. An entity

cannot be enabled independent of the class. AccessPlus must first be enabled at the Class level.

Remote Port ReliaTel uses this port to connect to the entity and open an AccessPlus session.

Local Port A blank field allows ReliaTel to configure the client port for an AccessPlus session dynamically. You also have the option to ‘hardcode’ a client port to open an AccessPlus session.

Session Timeout (sec) Default setting – 600 seconds. You can override the timeout period if you want to.

User Name Adding a user name is optional unless the entity requires it or it is mandated by your organization. If a user name appears here, it is likely to have been added at the Class level. A Class user name can be overridden at this level if a different user name is required to access the entity.

Password Adding a password is also optional, dependent on whether the entity or your organization requires a password. If a password appears here, it is likely to have been added at the Class level. A Class password can be overridden at this level if a different password is required to access the entity.

Executable Path Enter an executable path from the client to the AccessPlus service if it’s the same path for all clients. Also optional.

© Copyright 2014 TONE SOFTWARE CORPORATION. Confidential and Proprietary. All rights reserved.

®

Administrator Training – Release 4.6.0 AccessPlus

Which Entities Have AccessPlus Set Up? Identify the entities enabled for AccessPlus

11

AccessPlus Services column added

Select a class

Entities in the class that are AccessPlus enabled

© Copyright 2014 TONE SOFTWARE CORPORATION. Confidential and Proprietary. All rights reserved.

®

Administrator Training – Release 4.6.0 AccessPlus

Confirm AccessPlus Enabled for Entity

12

Select the entity in the Navigation Tree > AccessPlus > services displayed

Highlighted service confirms the service is enabled for the entity Displayed service without highlighting means:

Configured at the Class level Not enabled at the Entity level