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© 2014 IBM Corporation Smarter Cities: Capitalizing on new insights, creating system-wide efficiencies, collaborating in new ways Karen Parrish, Vice President IBM Industry Solutions, Public Sector August 2015

© 2014 IBM Corporation Smarter Cities: Capitalizing on new insights, creating system-wide efficiencies, collaborating in new ways Karen Parrish, Vice President

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© 2014 IBM Corporation

Smarter Cities: Capitalizing on new insights, creating system-wide efficiencies, collaborating in new ways

Karen Parrish, Vice President

IBM Industry Solutions, Public Sector

August 2015

© 2014 IBM Corporation

The world we live in stresses our societal planning and management abilities, our physical infrastructure as well as our health and personal growth.

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1 http://www.unwater.org/statistics/statistics-detail/fr/c/211811/2 https://www.rita.dot.gov/utc/utc/sites/rita.dot.gov.utc/files/utc_spotlights/pdf/spotlight_0313.pdf3 http://www.telegraph.co.uk/finance/newsbysector/transport/9734126/Trafiic-congestion-costs-UK-economy-4.3bn-a-year.html4 http://cedb.asce.org/cgi/WWWdisplay.cgi?2954225 https://www.dosomething.org/actnow/tipsandtools/11-facts-about-disasters6 Meeting of the Minds Webinar, From Fragile to Agile: Transforming Economies Through Business Models and Partnerships, Riz Khaliq, August 13, 2014

© 2014 IBM Corporation

Leaders deliver:

Citizensdemand:

Underpressure

from:

Supported by technology

such as:

Quality of LifeGrowth ServicesSafety

ProsperityOpportunityConvenienceSecurity

ConstrainedBudgets

EconomicComplexity

AgingInfrastructure

IncreasedThreats

SocialCloud MobileBig Data &Analytics

As a result, cities are challenged with budget pressures, scarce resources — and are competing with each other

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© 2014 IBM Corporation

Smarter Cities compete successfully by cultivating three core attributes that express the personality of the city

ResiliencyCharisma Vitality

Bold leadership in service of a differentiated brand identity to attract and inspire citizens and businesses

Reimagined, sustainable infrastructure to better anticipate and respond to resource challenges of all kinds

Smarter systems and service delivery to help individuals reach their full economic, social and health potential

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© 2014 IBM Corporation

Planning and ManagementLead with vision and deep insight to improve efficiency, collaboration and response for government, public safety and city operations

InfrastructureBuild resilient, sustainable infrastructure to increase efficiency, sustainability and proactively plan for energy, water and transportation

PeopleEnable individuals’ health and productivity to deliver better outcomes and reduced costs in social programs, health and education

We can help leaders get started in the aspect of the city they choose

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© 2014 IBM Corporation

Vibrant cities are realizing their full potential by integrating across functions, capitalizing on new insights, creating system-wide efficiencies and collaborating in new ways

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© 2014 IBM Corporation

We provide critical technologies that help you:

Reduce cost by leveraging cloud Decrease time to deploy Increase accessibility

Integrate and analyze large volume of data Identify predictive insights Improve decision-making across the city

Realize the potential of the “Internet of things” Empower city leaders and citizens with real-time insights Deliver those crucial insights anywhere, anytime

Increase citizen engagement Obtain crucial data Capitalize on city interconnectedness

© 2014 IBM Corporation

EnergyGovernment HealthcarePublic Safety

Prioritized Industries

Transportation Water

Solutions

Smarter City Operations

Consulting and Services

And our Smarter Cities solution portfolio is expansive

InfrastructurePlanning and Management People

Intelligent Operations Center Law enforcement, public safety,

intelligence, counter fraud Emergency management Building management Campus management

Transportation management Water management Utility network management Asset management

Social program management

Smarter care Health management Educational outcomes

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Business Partner Solutions

© 2014 IBM Corporation

Use predictive analytics to reduce crime without a proportional increase in staff –while expanding coverage area

NYPD provides mobile access to more than 120 million criminal complaints, arrests and 911 records

Relay critical data instantly to officers at the scene; what once took days now takes minutes

Memphis Police Dept reduces crime 19% over four years

Miami-DadePolice Depttransforms all aspects of public safety operations by enabling a holistic view of policing and partner agency systems

Provide a preconfigured solution that supports front line, command and investigative staff

United Kingdom Ministry of Justiceanalyzes 4 million records from within 140 prisons

Share key information on criminals among agency staff to help anticipate future problems and plan intervention programs

Law enforcement customers achieving real results

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© 2014 IBM Corporation

Otsuka Pharmaceuticalimplements a system to improve care coordination in the mental health community to reduce hospital readmissions and re-incarcerations

Connect providers of mental health services to help improve the quality and efficiency of patient care

A southern European healthcare providerenacts individualizedcare plans based on assessments for motor and cognitive skills, social and palliative needs

Deploy a pilot program to provide a complete view of the patient for care delivery and collaboration across clinicians and social workers

A US healthcare organizationobtains unprecedented visibility into the patient population across eight hospitals and nearly 200 practice sites

Implement a healthcare provider data warehouse that integrates patient data across a vast network of facilities

UNC Healthcare increases Medicare reimbursement rates by 20% and projects savings of USD1.1 million in Medicare and Medicaid fines

Implement an advanced care insights program that includes a content management and analytics solution

Smarter Care customers achieving real results

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© 2014 IBM Corporation

Rio de Janeiroimplements a high-resolution weather and hydrologic modeling system that can predict flood events up to 48 hours in advance

Digital Deltahelps water authorities prevent disasters and environmental degradation, while reducing the cost of managing water byup to 15%

Bangalore Water Supply and Sewage BoardMitigates water loss due to theft, leakage and malfunctions saving up to 40% of supply

Provide real-rime feedback on the status of the water supply for water-distribution pattern adjustment

Miami-Dade Parksexpects to reduce water consumption by 20% and save USD860,000 annually

Reduce water costs through operational efficiencies and advanced analytics capabilities

Mitigate flood damage by gathering and analyzing flood information in the Netherlands and applying advanced analytics

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Water management customers achieving real results

Integrate information and processes from 30 different city agencies

© 2014 IBM Corporation

IBM possesses unmatched expertise and innovation

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Ranked #1 among smarter city suppliers1

Deep expertise helping thousands of cities—from small to large—deliver real outcomes

More than 100 years’ experience designing and integrating systems that solve business problems

21 consecutive years of U.S. patent leadership

One of the world’s most powerful analytics portfolios

A range of deployment options, including cloud SaaS, on premises and shared

Thousands of talented resources including business consultants, scientists, mathematicians and developers

“The breadth and depth of capability in software and services … along with the ability to analyze and integrate information and provide executive dashboards and citizen interaction is probably unmatched in the market.”2

1 Navigant Research, Navigant Research Leaderboard Report: Smart City Suppliers, Eric Woods and John Gartner, 3Q 2013.2 Forrester Research, Service Providers Accelerate Smart City Projects, Jennifer Belissent and Frederic Giron, July 30, 2013.

© 2014 IBM Corporation

Thank You!

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