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Environmental Context:Information Technology and Globalization

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Learning Objectives

Examine the role that information technology plays in today’s organizations.

Present the developments in knowledge management and human capital/intelligence.

Discuss the impact of globalization as an environmental context for organizational behavior.

Describe the meaning, role, and dimensions of culture as a context for international organizational behavior.

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Starting withBest-Practice Leader’s Advice

Intel’s Andy Grove on the Impact of Information Technology and Globalization Most qualified commentator on this topic E-commerce Globalization equals Americanization of other countries Healthy global economy Impact on global economy

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The Role ofInformation Technology

E-Business

Intranets

Knowledge Management

KM as Acquiring and Storing Information

KM as Sharing and Leveraging Information

Human/Intellectual Capital

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Globalization

Besides information technology, the other major environmental context impacting organizational behavior is globalization.

Today, well-known U.S.-based multinational corporations have more than half their assets overseas.

With trends toward similar clothes, entertainment, material possessions, and recognition that English is the international business language, people around the world still think and behave in different ways.

The starting point of how the globalization environment affects and is affected by organizational behavior is culture.

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The Impact of Culture onInternational Organizational Behavior

How do Cultures Vary?

How People See Themselves

People’s Relationship to Their World

Individualism versus Collectivism

The Time Dimension

Public and Private Space

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The Impact of Culture onInternational Organizational Behavior

Hofstede’s Cultural Dimensions

Individualism/Collectivism and Power Distance

Uncertainty Avoidance

Masculinity/Feminity

(Continued)

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The Impact of Culture onInternational Organizational Behavior (Continued)

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The Impact of Culture onInternational Organizational Behavior (Continued)

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The Impact of Culture onInternational Organizational Behavior (Continued)

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The Impact of Culture onInternational Organizational Behavior

Trompenaars’s Cultural Dimensions

Universalism versus Particularism

Individualism versus Collectivism

Neutral versus Affective

Specific versus Diffuse

Achievement versus Ascription

(Continued)

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Questions