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BRENTMETTRICK
bull title
STONEWOODHOMES
7 HOMESTARtradeSHOWHOME
Who are we
The Home You Deserve
Who we are
bull New home builderbull Build mainly on owners land to orderbull Some house and land packagesbull Established 25 years ago in Christchurchbull Originally a timber interior home franchisebull Established Stonewood as a retail brand in
1998bull Now 4000 homes later
The Home You Deserve
Who we are
bull Currently 21 franchises both North and South Islands
bull 34 current show homes and 27 office outlets
bull Last year we sold 440 homesbull 38 rise in a 11 declining marketbull Now placed as number 2 in residential
homes NZ wide
The Home You Deserve
Our green journey
bull Builders shows in USA 1995bull 2001 started to work up the ideas
bull (In 2003 double glazing was standard all batts were upgraded)
bull 2004 did our first green advertisingbull 2005 released our ldquoEcosurerdquo brandbull Progressed from therehelliphellip
Selling a house
bull Solid element of trustbull Convinced of track recordbull Offer of a value to the customerbull Analytical propositionbull Sale is conceptualbull Well considered and plannedbull Large ticket itembull In our case it tends to be an emotionally drivenbull Product is tangible in the end
bull For our business lsquogreenrsquo is a givenbull We believe green will become the new
quality differentiator for customers
Why 3rd party verification
bull For a brand to have strength it has to stand scrutiny
bull Ecosure in our view was not strong enoughbull It is a fine line between green and greenwashbull We need to tread the path to green in a manner
that takes our market with usbull We needed to skill our team and show them we
are serious also
What had to be done differently
bull Designbull Architect ndash Bob Burnett
ndash Start with a standard planndash Give it a new look
ndash Exteriorndash Interior configurationndash model
ndash Full homestar workup (this was the hard part)ndash Material alternativesndash New suppliers and educate our original suppliersndash Understand that points and $ are not equalndash Tension of cost vs the market and rating goal
What had to be done differently
bull Lightingndash LEDsndash Droplights
bull Windowsndash Thermal suite
bull Council RFIsbull Plumbing
ndash Wcs taps rainwater recoverybull Waste reduction
Devil is in the detail1 Rainwater harvesting to toilets laundry and irrigation2 Level entry to exterior doors gives easy access 3 Chemical free framing so you can breath easier4 Thermally broken window joinery with upgraded glass5 Surface mounted low energy lighting 6 Future proof wiring Cat 67 Insulated foundation perimeters and thermally broken slab8 Over height doors for passive heat transfer9 Double layered ceiling and wall insulation10 Vented extractor fan to all wet areas11 Energy efficient appliances 12 Non toxic paints and glues13 Ring main water system14 Water efficient plumbing fittings ndash WELS rated15 Poly insulated internal doors 16 Sustainable timber amp recycled cement 17 Sound insulation to main living area18 Responsible contracting keeping construction waste to a minimum
The Home You Deserve
What had to be done differently
bull We had to test and argue each rulebull We were slow to realise that every project
will have easy points and as many hard points
bull Waste reduction saves money Fire extinguisher costs nothing other items over $2000 per point (max 100 points)
Outcome
bull A great homebull 80 groups a week visiting the home
ndash Many questions askedndash Sales people gaining skills every dayndash Critics turned to advocates
The Home You Deserve
Outcome
bull Everyone comments on the easy warm feel on the home
bull The home has sold with leaseback to a staff member at full price
bull Full return on outlaybull Our profile has raised through publicity via
other partiesbull Other showhomes being planned
The Home You Deserve
Customer
bull A warm energy efficient homebull Economic to runbull Intact investmentbull Not compromised in any way
The Home You Deserve
Lessons learned
bull Have faithbull Donrsquot screw the points
ndash Whilst points cost $ they donrsquot relatebull More effort in planning would pay (another 7
points)bull There is a learning curve for your staff trades
suppliers and the realestate agents and customers
bull The next is easy and there will be many more
Thank you
Who are we
The Home You Deserve
Who we are
bull New home builderbull Build mainly on owners land to orderbull Some house and land packagesbull Established 25 years ago in Christchurchbull Originally a timber interior home franchisebull Established Stonewood as a retail brand in
1998bull Now 4000 homes later
The Home You Deserve
Who we are
bull Currently 21 franchises both North and South Islands
bull 34 current show homes and 27 office outlets
bull Last year we sold 440 homesbull 38 rise in a 11 declining marketbull Now placed as number 2 in residential
homes NZ wide
The Home You Deserve
Our green journey
bull Builders shows in USA 1995bull 2001 started to work up the ideas
bull (In 2003 double glazing was standard all batts were upgraded)
bull 2004 did our first green advertisingbull 2005 released our ldquoEcosurerdquo brandbull Progressed from therehelliphellip
Selling a house
bull Solid element of trustbull Convinced of track recordbull Offer of a value to the customerbull Analytical propositionbull Sale is conceptualbull Well considered and plannedbull Large ticket itembull In our case it tends to be an emotionally drivenbull Product is tangible in the end
bull For our business lsquogreenrsquo is a givenbull We believe green will become the new
quality differentiator for customers
Why 3rd party verification
bull For a brand to have strength it has to stand scrutiny
bull Ecosure in our view was not strong enoughbull It is a fine line between green and greenwashbull We need to tread the path to green in a manner
that takes our market with usbull We needed to skill our team and show them we
are serious also
What had to be done differently
bull Designbull Architect ndash Bob Burnett
ndash Start with a standard planndash Give it a new look
ndash Exteriorndash Interior configurationndash model
ndash Full homestar workup (this was the hard part)ndash Material alternativesndash New suppliers and educate our original suppliersndash Understand that points and $ are not equalndash Tension of cost vs the market and rating goal
What had to be done differently
bull Lightingndash LEDsndash Droplights
bull Windowsndash Thermal suite
bull Council RFIsbull Plumbing
ndash Wcs taps rainwater recoverybull Waste reduction
Devil is in the detail1 Rainwater harvesting to toilets laundry and irrigation2 Level entry to exterior doors gives easy access 3 Chemical free framing so you can breath easier4 Thermally broken window joinery with upgraded glass5 Surface mounted low energy lighting 6 Future proof wiring Cat 67 Insulated foundation perimeters and thermally broken slab8 Over height doors for passive heat transfer9 Double layered ceiling and wall insulation10 Vented extractor fan to all wet areas11 Energy efficient appliances 12 Non toxic paints and glues13 Ring main water system14 Water efficient plumbing fittings ndash WELS rated15 Poly insulated internal doors 16 Sustainable timber amp recycled cement 17 Sound insulation to main living area18 Responsible contracting keeping construction waste to a minimum
The Home You Deserve
What had to be done differently
bull We had to test and argue each rulebull We were slow to realise that every project
will have easy points and as many hard points
bull Waste reduction saves money Fire extinguisher costs nothing other items over $2000 per point (max 100 points)
Outcome
bull A great homebull 80 groups a week visiting the home
ndash Many questions askedndash Sales people gaining skills every dayndash Critics turned to advocates
The Home You Deserve
Outcome
bull Everyone comments on the easy warm feel on the home
bull The home has sold with leaseback to a staff member at full price
bull Full return on outlaybull Our profile has raised through publicity via
other partiesbull Other showhomes being planned
The Home You Deserve
Customer
bull A warm energy efficient homebull Economic to runbull Intact investmentbull Not compromised in any way
The Home You Deserve
Lessons learned
bull Have faithbull Donrsquot screw the points
ndash Whilst points cost $ they donrsquot relatebull More effort in planning would pay (another 7
points)bull There is a learning curve for your staff trades
suppliers and the realestate agents and customers
bull The next is easy and there will be many more
Thank you
The Home You Deserve
Who we are
bull New home builderbull Build mainly on owners land to orderbull Some house and land packagesbull Established 25 years ago in Christchurchbull Originally a timber interior home franchisebull Established Stonewood as a retail brand in
1998bull Now 4000 homes later
The Home You Deserve
Who we are
bull Currently 21 franchises both North and South Islands
bull 34 current show homes and 27 office outlets
bull Last year we sold 440 homesbull 38 rise in a 11 declining marketbull Now placed as number 2 in residential
homes NZ wide
The Home You Deserve
Our green journey
bull Builders shows in USA 1995bull 2001 started to work up the ideas
bull (In 2003 double glazing was standard all batts were upgraded)
bull 2004 did our first green advertisingbull 2005 released our ldquoEcosurerdquo brandbull Progressed from therehelliphellip
Selling a house
bull Solid element of trustbull Convinced of track recordbull Offer of a value to the customerbull Analytical propositionbull Sale is conceptualbull Well considered and plannedbull Large ticket itembull In our case it tends to be an emotionally drivenbull Product is tangible in the end
bull For our business lsquogreenrsquo is a givenbull We believe green will become the new
quality differentiator for customers
Why 3rd party verification
bull For a brand to have strength it has to stand scrutiny
bull Ecosure in our view was not strong enoughbull It is a fine line between green and greenwashbull We need to tread the path to green in a manner
that takes our market with usbull We needed to skill our team and show them we
are serious also
What had to be done differently
bull Designbull Architect ndash Bob Burnett
ndash Start with a standard planndash Give it a new look
ndash Exteriorndash Interior configurationndash model
ndash Full homestar workup (this was the hard part)ndash Material alternativesndash New suppliers and educate our original suppliersndash Understand that points and $ are not equalndash Tension of cost vs the market and rating goal
What had to be done differently
bull Lightingndash LEDsndash Droplights
bull Windowsndash Thermal suite
bull Council RFIsbull Plumbing
ndash Wcs taps rainwater recoverybull Waste reduction
Devil is in the detail1 Rainwater harvesting to toilets laundry and irrigation2 Level entry to exterior doors gives easy access 3 Chemical free framing so you can breath easier4 Thermally broken window joinery with upgraded glass5 Surface mounted low energy lighting 6 Future proof wiring Cat 67 Insulated foundation perimeters and thermally broken slab8 Over height doors for passive heat transfer9 Double layered ceiling and wall insulation10 Vented extractor fan to all wet areas11 Energy efficient appliances 12 Non toxic paints and glues13 Ring main water system14 Water efficient plumbing fittings ndash WELS rated15 Poly insulated internal doors 16 Sustainable timber amp recycled cement 17 Sound insulation to main living area18 Responsible contracting keeping construction waste to a minimum
The Home You Deserve
What had to be done differently
bull We had to test and argue each rulebull We were slow to realise that every project
will have easy points and as many hard points
bull Waste reduction saves money Fire extinguisher costs nothing other items over $2000 per point (max 100 points)
Outcome
bull A great homebull 80 groups a week visiting the home
ndash Many questions askedndash Sales people gaining skills every dayndash Critics turned to advocates
The Home You Deserve
Outcome
bull Everyone comments on the easy warm feel on the home
bull The home has sold with leaseback to a staff member at full price
bull Full return on outlaybull Our profile has raised through publicity via
other partiesbull Other showhomes being planned
The Home You Deserve
Customer
bull A warm energy efficient homebull Economic to runbull Intact investmentbull Not compromised in any way
The Home You Deserve
Lessons learned
bull Have faithbull Donrsquot screw the points
ndash Whilst points cost $ they donrsquot relatebull More effort in planning would pay (another 7
points)bull There is a learning curve for your staff trades
suppliers and the realestate agents and customers
bull The next is easy and there will be many more
Thank you
The Home You Deserve
Who we are
bull Currently 21 franchises both North and South Islands
bull 34 current show homes and 27 office outlets
bull Last year we sold 440 homesbull 38 rise in a 11 declining marketbull Now placed as number 2 in residential
homes NZ wide
The Home You Deserve
Our green journey
bull Builders shows in USA 1995bull 2001 started to work up the ideas
bull (In 2003 double glazing was standard all batts were upgraded)
bull 2004 did our first green advertisingbull 2005 released our ldquoEcosurerdquo brandbull Progressed from therehelliphellip
Selling a house
bull Solid element of trustbull Convinced of track recordbull Offer of a value to the customerbull Analytical propositionbull Sale is conceptualbull Well considered and plannedbull Large ticket itembull In our case it tends to be an emotionally drivenbull Product is tangible in the end
bull For our business lsquogreenrsquo is a givenbull We believe green will become the new
quality differentiator for customers
Why 3rd party verification
bull For a brand to have strength it has to stand scrutiny
bull Ecosure in our view was not strong enoughbull It is a fine line between green and greenwashbull We need to tread the path to green in a manner
that takes our market with usbull We needed to skill our team and show them we
are serious also
What had to be done differently
bull Designbull Architect ndash Bob Burnett
ndash Start with a standard planndash Give it a new look
ndash Exteriorndash Interior configurationndash model
ndash Full homestar workup (this was the hard part)ndash Material alternativesndash New suppliers and educate our original suppliersndash Understand that points and $ are not equalndash Tension of cost vs the market and rating goal
What had to be done differently
bull Lightingndash LEDsndash Droplights
bull Windowsndash Thermal suite
bull Council RFIsbull Plumbing
ndash Wcs taps rainwater recoverybull Waste reduction
Devil is in the detail1 Rainwater harvesting to toilets laundry and irrigation2 Level entry to exterior doors gives easy access 3 Chemical free framing so you can breath easier4 Thermally broken window joinery with upgraded glass5 Surface mounted low energy lighting 6 Future proof wiring Cat 67 Insulated foundation perimeters and thermally broken slab8 Over height doors for passive heat transfer9 Double layered ceiling and wall insulation10 Vented extractor fan to all wet areas11 Energy efficient appliances 12 Non toxic paints and glues13 Ring main water system14 Water efficient plumbing fittings ndash WELS rated15 Poly insulated internal doors 16 Sustainable timber amp recycled cement 17 Sound insulation to main living area18 Responsible contracting keeping construction waste to a minimum
The Home You Deserve
What had to be done differently
bull We had to test and argue each rulebull We were slow to realise that every project
will have easy points and as many hard points
bull Waste reduction saves money Fire extinguisher costs nothing other items over $2000 per point (max 100 points)
Outcome
bull A great homebull 80 groups a week visiting the home
ndash Many questions askedndash Sales people gaining skills every dayndash Critics turned to advocates
The Home You Deserve
Outcome
bull Everyone comments on the easy warm feel on the home
bull The home has sold with leaseback to a staff member at full price
bull Full return on outlaybull Our profile has raised through publicity via
other partiesbull Other showhomes being planned
The Home You Deserve
Customer
bull A warm energy efficient homebull Economic to runbull Intact investmentbull Not compromised in any way
The Home You Deserve
Lessons learned
bull Have faithbull Donrsquot screw the points
ndash Whilst points cost $ they donrsquot relatebull More effort in planning would pay (another 7
points)bull There is a learning curve for your staff trades
suppliers and the realestate agents and customers
bull The next is easy and there will be many more
Thank you
The Home You Deserve
Our green journey
bull Builders shows in USA 1995bull 2001 started to work up the ideas
bull (In 2003 double glazing was standard all batts were upgraded)
bull 2004 did our first green advertisingbull 2005 released our ldquoEcosurerdquo brandbull Progressed from therehelliphellip
Selling a house
bull Solid element of trustbull Convinced of track recordbull Offer of a value to the customerbull Analytical propositionbull Sale is conceptualbull Well considered and plannedbull Large ticket itembull In our case it tends to be an emotionally drivenbull Product is tangible in the end
bull For our business lsquogreenrsquo is a givenbull We believe green will become the new
quality differentiator for customers
Why 3rd party verification
bull For a brand to have strength it has to stand scrutiny
bull Ecosure in our view was not strong enoughbull It is a fine line between green and greenwashbull We need to tread the path to green in a manner
that takes our market with usbull We needed to skill our team and show them we
are serious also
What had to be done differently
bull Designbull Architect ndash Bob Burnett
ndash Start with a standard planndash Give it a new look
ndash Exteriorndash Interior configurationndash model
ndash Full homestar workup (this was the hard part)ndash Material alternativesndash New suppliers and educate our original suppliersndash Understand that points and $ are not equalndash Tension of cost vs the market and rating goal
What had to be done differently
bull Lightingndash LEDsndash Droplights
bull Windowsndash Thermal suite
bull Council RFIsbull Plumbing
ndash Wcs taps rainwater recoverybull Waste reduction
Devil is in the detail1 Rainwater harvesting to toilets laundry and irrigation2 Level entry to exterior doors gives easy access 3 Chemical free framing so you can breath easier4 Thermally broken window joinery with upgraded glass5 Surface mounted low energy lighting 6 Future proof wiring Cat 67 Insulated foundation perimeters and thermally broken slab8 Over height doors for passive heat transfer9 Double layered ceiling and wall insulation10 Vented extractor fan to all wet areas11 Energy efficient appliances 12 Non toxic paints and glues13 Ring main water system14 Water efficient plumbing fittings ndash WELS rated15 Poly insulated internal doors 16 Sustainable timber amp recycled cement 17 Sound insulation to main living area18 Responsible contracting keeping construction waste to a minimum
The Home You Deserve
What had to be done differently
bull We had to test and argue each rulebull We were slow to realise that every project
will have easy points and as many hard points
bull Waste reduction saves money Fire extinguisher costs nothing other items over $2000 per point (max 100 points)
Outcome
bull A great homebull 80 groups a week visiting the home
ndash Many questions askedndash Sales people gaining skills every dayndash Critics turned to advocates
The Home You Deserve
Outcome
bull Everyone comments on the easy warm feel on the home
bull The home has sold with leaseback to a staff member at full price
bull Full return on outlaybull Our profile has raised through publicity via
other partiesbull Other showhomes being planned
The Home You Deserve
Customer
bull A warm energy efficient homebull Economic to runbull Intact investmentbull Not compromised in any way
The Home You Deserve
Lessons learned
bull Have faithbull Donrsquot screw the points
ndash Whilst points cost $ they donrsquot relatebull More effort in planning would pay (another 7
points)bull There is a learning curve for your staff trades
suppliers and the realestate agents and customers
bull The next is easy and there will be many more
Thank you
Selling a house
bull Solid element of trustbull Convinced of track recordbull Offer of a value to the customerbull Analytical propositionbull Sale is conceptualbull Well considered and plannedbull Large ticket itembull In our case it tends to be an emotionally drivenbull Product is tangible in the end
bull For our business lsquogreenrsquo is a givenbull We believe green will become the new
quality differentiator for customers
Why 3rd party verification
bull For a brand to have strength it has to stand scrutiny
bull Ecosure in our view was not strong enoughbull It is a fine line between green and greenwashbull We need to tread the path to green in a manner
that takes our market with usbull We needed to skill our team and show them we
are serious also
What had to be done differently
bull Designbull Architect ndash Bob Burnett
ndash Start with a standard planndash Give it a new look
ndash Exteriorndash Interior configurationndash model
ndash Full homestar workup (this was the hard part)ndash Material alternativesndash New suppliers and educate our original suppliersndash Understand that points and $ are not equalndash Tension of cost vs the market and rating goal
What had to be done differently
bull Lightingndash LEDsndash Droplights
bull Windowsndash Thermal suite
bull Council RFIsbull Plumbing
ndash Wcs taps rainwater recoverybull Waste reduction
Devil is in the detail1 Rainwater harvesting to toilets laundry and irrigation2 Level entry to exterior doors gives easy access 3 Chemical free framing so you can breath easier4 Thermally broken window joinery with upgraded glass5 Surface mounted low energy lighting 6 Future proof wiring Cat 67 Insulated foundation perimeters and thermally broken slab8 Over height doors for passive heat transfer9 Double layered ceiling and wall insulation10 Vented extractor fan to all wet areas11 Energy efficient appliances 12 Non toxic paints and glues13 Ring main water system14 Water efficient plumbing fittings ndash WELS rated15 Poly insulated internal doors 16 Sustainable timber amp recycled cement 17 Sound insulation to main living area18 Responsible contracting keeping construction waste to a minimum
The Home You Deserve
What had to be done differently
bull We had to test and argue each rulebull We were slow to realise that every project
will have easy points and as many hard points
bull Waste reduction saves money Fire extinguisher costs nothing other items over $2000 per point (max 100 points)
Outcome
bull A great homebull 80 groups a week visiting the home
ndash Many questions askedndash Sales people gaining skills every dayndash Critics turned to advocates
The Home You Deserve
Outcome
bull Everyone comments on the easy warm feel on the home
bull The home has sold with leaseback to a staff member at full price
bull Full return on outlaybull Our profile has raised through publicity via
other partiesbull Other showhomes being planned
The Home You Deserve
Customer
bull A warm energy efficient homebull Economic to runbull Intact investmentbull Not compromised in any way
The Home You Deserve
Lessons learned
bull Have faithbull Donrsquot screw the points
ndash Whilst points cost $ they donrsquot relatebull More effort in planning would pay (another 7
points)bull There is a learning curve for your staff trades
suppliers and the realestate agents and customers
bull The next is easy and there will be many more
Thank you
bull For our business lsquogreenrsquo is a givenbull We believe green will become the new
quality differentiator for customers
Why 3rd party verification
bull For a brand to have strength it has to stand scrutiny
bull Ecosure in our view was not strong enoughbull It is a fine line between green and greenwashbull We need to tread the path to green in a manner
that takes our market with usbull We needed to skill our team and show them we
are serious also
What had to be done differently
bull Designbull Architect ndash Bob Burnett
ndash Start with a standard planndash Give it a new look
ndash Exteriorndash Interior configurationndash model
ndash Full homestar workup (this was the hard part)ndash Material alternativesndash New suppliers and educate our original suppliersndash Understand that points and $ are not equalndash Tension of cost vs the market and rating goal
What had to be done differently
bull Lightingndash LEDsndash Droplights
bull Windowsndash Thermal suite
bull Council RFIsbull Plumbing
ndash Wcs taps rainwater recoverybull Waste reduction
Devil is in the detail1 Rainwater harvesting to toilets laundry and irrigation2 Level entry to exterior doors gives easy access 3 Chemical free framing so you can breath easier4 Thermally broken window joinery with upgraded glass5 Surface mounted low energy lighting 6 Future proof wiring Cat 67 Insulated foundation perimeters and thermally broken slab8 Over height doors for passive heat transfer9 Double layered ceiling and wall insulation10 Vented extractor fan to all wet areas11 Energy efficient appliances 12 Non toxic paints and glues13 Ring main water system14 Water efficient plumbing fittings ndash WELS rated15 Poly insulated internal doors 16 Sustainable timber amp recycled cement 17 Sound insulation to main living area18 Responsible contracting keeping construction waste to a minimum
The Home You Deserve
What had to be done differently
bull We had to test and argue each rulebull We were slow to realise that every project
will have easy points and as many hard points
bull Waste reduction saves money Fire extinguisher costs nothing other items over $2000 per point (max 100 points)
Outcome
bull A great homebull 80 groups a week visiting the home
ndash Many questions askedndash Sales people gaining skills every dayndash Critics turned to advocates
The Home You Deserve
Outcome
bull Everyone comments on the easy warm feel on the home
bull The home has sold with leaseback to a staff member at full price
bull Full return on outlaybull Our profile has raised through publicity via
other partiesbull Other showhomes being planned
The Home You Deserve
Customer
bull A warm energy efficient homebull Economic to runbull Intact investmentbull Not compromised in any way
The Home You Deserve
Lessons learned
bull Have faithbull Donrsquot screw the points
ndash Whilst points cost $ they donrsquot relatebull More effort in planning would pay (another 7
points)bull There is a learning curve for your staff trades
suppliers and the realestate agents and customers
bull The next is easy and there will be many more
Thank you
Why 3rd party verification
bull For a brand to have strength it has to stand scrutiny
bull Ecosure in our view was not strong enoughbull It is a fine line between green and greenwashbull We need to tread the path to green in a manner
that takes our market with usbull We needed to skill our team and show them we
are serious also
What had to be done differently
bull Designbull Architect ndash Bob Burnett
ndash Start with a standard planndash Give it a new look
ndash Exteriorndash Interior configurationndash model
ndash Full homestar workup (this was the hard part)ndash Material alternativesndash New suppliers and educate our original suppliersndash Understand that points and $ are not equalndash Tension of cost vs the market and rating goal
What had to be done differently
bull Lightingndash LEDsndash Droplights
bull Windowsndash Thermal suite
bull Council RFIsbull Plumbing
ndash Wcs taps rainwater recoverybull Waste reduction
Devil is in the detail1 Rainwater harvesting to toilets laundry and irrigation2 Level entry to exterior doors gives easy access 3 Chemical free framing so you can breath easier4 Thermally broken window joinery with upgraded glass5 Surface mounted low energy lighting 6 Future proof wiring Cat 67 Insulated foundation perimeters and thermally broken slab8 Over height doors for passive heat transfer9 Double layered ceiling and wall insulation10 Vented extractor fan to all wet areas11 Energy efficient appliances 12 Non toxic paints and glues13 Ring main water system14 Water efficient plumbing fittings ndash WELS rated15 Poly insulated internal doors 16 Sustainable timber amp recycled cement 17 Sound insulation to main living area18 Responsible contracting keeping construction waste to a minimum
The Home You Deserve
What had to be done differently
bull We had to test and argue each rulebull We were slow to realise that every project
will have easy points and as many hard points
bull Waste reduction saves money Fire extinguisher costs nothing other items over $2000 per point (max 100 points)
Outcome
bull A great homebull 80 groups a week visiting the home
ndash Many questions askedndash Sales people gaining skills every dayndash Critics turned to advocates
The Home You Deserve
Outcome
bull Everyone comments on the easy warm feel on the home
bull The home has sold with leaseback to a staff member at full price
bull Full return on outlaybull Our profile has raised through publicity via
other partiesbull Other showhomes being planned
The Home You Deserve
Customer
bull A warm energy efficient homebull Economic to runbull Intact investmentbull Not compromised in any way
The Home You Deserve
Lessons learned
bull Have faithbull Donrsquot screw the points
ndash Whilst points cost $ they donrsquot relatebull More effort in planning would pay (another 7
points)bull There is a learning curve for your staff trades
suppliers and the realestate agents and customers
bull The next is easy and there will be many more
Thank you
What had to be done differently
bull Designbull Architect ndash Bob Burnett
ndash Start with a standard planndash Give it a new look
ndash Exteriorndash Interior configurationndash model
ndash Full homestar workup (this was the hard part)ndash Material alternativesndash New suppliers and educate our original suppliersndash Understand that points and $ are not equalndash Tension of cost vs the market and rating goal
What had to be done differently
bull Lightingndash LEDsndash Droplights
bull Windowsndash Thermal suite
bull Council RFIsbull Plumbing
ndash Wcs taps rainwater recoverybull Waste reduction
Devil is in the detail1 Rainwater harvesting to toilets laundry and irrigation2 Level entry to exterior doors gives easy access 3 Chemical free framing so you can breath easier4 Thermally broken window joinery with upgraded glass5 Surface mounted low energy lighting 6 Future proof wiring Cat 67 Insulated foundation perimeters and thermally broken slab8 Over height doors for passive heat transfer9 Double layered ceiling and wall insulation10 Vented extractor fan to all wet areas11 Energy efficient appliances 12 Non toxic paints and glues13 Ring main water system14 Water efficient plumbing fittings ndash WELS rated15 Poly insulated internal doors 16 Sustainable timber amp recycled cement 17 Sound insulation to main living area18 Responsible contracting keeping construction waste to a minimum
The Home You Deserve
What had to be done differently
bull We had to test and argue each rulebull We were slow to realise that every project
will have easy points and as many hard points
bull Waste reduction saves money Fire extinguisher costs nothing other items over $2000 per point (max 100 points)
Outcome
bull A great homebull 80 groups a week visiting the home
ndash Many questions askedndash Sales people gaining skills every dayndash Critics turned to advocates
The Home You Deserve
Outcome
bull Everyone comments on the easy warm feel on the home
bull The home has sold with leaseback to a staff member at full price
bull Full return on outlaybull Our profile has raised through publicity via
other partiesbull Other showhomes being planned
The Home You Deserve
Customer
bull A warm energy efficient homebull Economic to runbull Intact investmentbull Not compromised in any way
The Home You Deserve
Lessons learned
bull Have faithbull Donrsquot screw the points
ndash Whilst points cost $ they donrsquot relatebull More effort in planning would pay (another 7
points)bull There is a learning curve for your staff trades
suppliers and the realestate agents and customers
bull The next is easy and there will be many more
Thank you
What had to be done differently
bull Lightingndash LEDsndash Droplights
bull Windowsndash Thermal suite
bull Council RFIsbull Plumbing
ndash Wcs taps rainwater recoverybull Waste reduction
Devil is in the detail1 Rainwater harvesting to toilets laundry and irrigation2 Level entry to exterior doors gives easy access 3 Chemical free framing so you can breath easier4 Thermally broken window joinery with upgraded glass5 Surface mounted low energy lighting 6 Future proof wiring Cat 67 Insulated foundation perimeters and thermally broken slab8 Over height doors for passive heat transfer9 Double layered ceiling and wall insulation10 Vented extractor fan to all wet areas11 Energy efficient appliances 12 Non toxic paints and glues13 Ring main water system14 Water efficient plumbing fittings ndash WELS rated15 Poly insulated internal doors 16 Sustainable timber amp recycled cement 17 Sound insulation to main living area18 Responsible contracting keeping construction waste to a minimum
The Home You Deserve
What had to be done differently
bull We had to test and argue each rulebull We were slow to realise that every project
will have easy points and as many hard points
bull Waste reduction saves money Fire extinguisher costs nothing other items over $2000 per point (max 100 points)
Outcome
bull A great homebull 80 groups a week visiting the home
ndash Many questions askedndash Sales people gaining skills every dayndash Critics turned to advocates
The Home You Deserve
Outcome
bull Everyone comments on the easy warm feel on the home
bull The home has sold with leaseback to a staff member at full price
bull Full return on outlaybull Our profile has raised through publicity via
other partiesbull Other showhomes being planned
The Home You Deserve
Customer
bull A warm energy efficient homebull Economic to runbull Intact investmentbull Not compromised in any way
The Home You Deserve
Lessons learned
bull Have faithbull Donrsquot screw the points
ndash Whilst points cost $ they donrsquot relatebull More effort in planning would pay (another 7
points)bull There is a learning curve for your staff trades
suppliers and the realestate agents and customers
bull The next is easy and there will be many more
Thank you
Devil is in the detail1 Rainwater harvesting to toilets laundry and irrigation2 Level entry to exterior doors gives easy access 3 Chemical free framing so you can breath easier4 Thermally broken window joinery with upgraded glass5 Surface mounted low energy lighting 6 Future proof wiring Cat 67 Insulated foundation perimeters and thermally broken slab8 Over height doors for passive heat transfer9 Double layered ceiling and wall insulation10 Vented extractor fan to all wet areas11 Energy efficient appliances 12 Non toxic paints and glues13 Ring main water system14 Water efficient plumbing fittings ndash WELS rated15 Poly insulated internal doors 16 Sustainable timber amp recycled cement 17 Sound insulation to main living area18 Responsible contracting keeping construction waste to a minimum
The Home You Deserve
What had to be done differently
bull We had to test and argue each rulebull We were slow to realise that every project
will have easy points and as many hard points
bull Waste reduction saves money Fire extinguisher costs nothing other items over $2000 per point (max 100 points)
Outcome
bull A great homebull 80 groups a week visiting the home
ndash Many questions askedndash Sales people gaining skills every dayndash Critics turned to advocates
The Home You Deserve
Outcome
bull Everyone comments on the easy warm feel on the home
bull The home has sold with leaseback to a staff member at full price
bull Full return on outlaybull Our profile has raised through publicity via
other partiesbull Other showhomes being planned
The Home You Deserve
Customer
bull A warm energy efficient homebull Economic to runbull Intact investmentbull Not compromised in any way
The Home You Deserve
Lessons learned
bull Have faithbull Donrsquot screw the points
ndash Whilst points cost $ they donrsquot relatebull More effort in planning would pay (another 7
points)bull There is a learning curve for your staff trades
suppliers and the realestate agents and customers
bull The next is easy and there will be many more
Thank you
The Home You Deserve
What had to be done differently
bull We had to test and argue each rulebull We were slow to realise that every project
will have easy points and as many hard points
bull Waste reduction saves money Fire extinguisher costs nothing other items over $2000 per point (max 100 points)
Outcome
bull A great homebull 80 groups a week visiting the home
ndash Many questions askedndash Sales people gaining skills every dayndash Critics turned to advocates
The Home You Deserve
Outcome
bull Everyone comments on the easy warm feel on the home
bull The home has sold with leaseback to a staff member at full price
bull Full return on outlaybull Our profile has raised through publicity via
other partiesbull Other showhomes being planned
The Home You Deserve
Customer
bull A warm energy efficient homebull Economic to runbull Intact investmentbull Not compromised in any way
The Home You Deserve
Lessons learned
bull Have faithbull Donrsquot screw the points
ndash Whilst points cost $ they donrsquot relatebull More effort in planning would pay (another 7
points)bull There is a learning curve for your staff trades
suppliers and the realestate agents and customers
bull The next is easy and there will be many more
Thank you
Outcome
bull A great homebull 80 groups a week visiting the home
ndash Many questions askedndash Sales people gaining skills every dayndash Critics turned to advocates
The Home You Deserve
Outcome
bull Everyone comments on the easy warm feel on the home
bull The home has sold with leaseback to a staff member at full price
bull Full return on outlaybull Our profile has raised through publicity via
other partiesbull Other showhomes being planned
The Home You Deserve
Customer
bull A warm energy efficient homebull Economic to runbull Intact investmentbull Not compromised in any way
The Home You Deserve
Lessons learned
bull Have faithbull Donrsquot screw the points
ndash Whilst points cost $ they donrsquot relatebull More effort in planning would pay (another 7
points)bull There is a learning curve for your staff trades
suppliers and the realestate agents and customers
bull The next is easy and there will be many more
Thank you
The Home You Deserve
Outcome
bull Everyone comments on the easy warm feel on the home
bull The home has sold with leaseback to a staff member at full price
bull Full return on outlaybull Our profile has raised through publicity via
other partiesbull Other showhomes being planned
The Home You Deserve
Customer
bull A warm energy efficient homebull Economic to runbull Intact investmentbull Not compromised in any way
The Home You Deserve
Lessons learned
bull Have faithbull Donrsquot screw the points
ndash Whilst points cost $ they donrsquot relatebull More effort in planning would pay (another 7
points)bull There is a learning curve for your staff trades
suppliers and the realestate agents and customers
bull The next is easy and there will be many more
Thank you
The Home You Deserve
Customer
bull A warm energy efficient homebull Economic to runbull Intact investmentbull Not compromised in any way
The Home You Deserve
Lessons learned
bull Have faithbull Donrsquot screw the points
ndash Whilst points cost $ they donrsquot relatebull More effort in planning would pay (another 7
points)bull There is a learning curve for your staff trades
suppliers and the realestate agents and customers
bull The next is easy and there will be many more
Thank you
The Home You Deserve
Lessons learned
bull Have faithbull Donrsquot screw the points
ndash Whilst points cost $ they donrsquot relatebull More effort in planning would pay (another 7
points)bull There is a learning curve for your staff trades
suppliers and the realestate agents and customers
bull The next is easy and there will be many more
Thank you
Thank you
