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© HumanCentered 2004, All Rights Reserved © HumanCentered 2004, All Rights Reserved by Michael Eckersley, PhD HumanCentered Keying On Human Constants Designing for the constancy-diversity paradox

Keying On Human Constants

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Page 1: Keying On Human Constants

© HumanCentered 2004, All Rights Reserved!© HumanCentered 2004, All Rights Reserved!

by Michael Eckersley, PhD HumanCentered

Keying On Human Constants

Designing for the constancy-diversity paradox

Page 2: Keying On Human Constants

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Things are changing (fast & furiously)

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Page 3: Keying On Human Constants

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Events push onto and move off of the world stage 24/7

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Page 4: Keying On Human Constants

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Business trends come and go

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Page 5: Keying On Human Constants

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Technologies rise and fall

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Page 6: Keying On Human Constants

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We're born

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Page 7: Keying On Human Constants

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We age

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Page 8: Keying On Human Constants

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We die.

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Page 9: Keying On Human Constants

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What lasts?

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Page 10: Keying On Human Constants

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What endures?

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Page 11: Keying On Human Constants

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What's stable or constant over time?

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Page 12: Keying On Human Constants

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Human Nature

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Page 13: Keying On Human Constants

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I may be!

male!caucasian!introverted!

politically liberal!dyslexic!

50 years old} you may be

female!latino!outgoing!conservative!gifted musically!20 years old

}Human Nature

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Page 14: Keying On Human Constants

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we’re different

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Page 15: Keying On Human Constants

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Our differences are actually very small compared to the core

human factors and qualities we share

But as humans we are far more alike than we are different

we’re different

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Page 16: Keying On Human Constants

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Human nature is virtually unchanged over the millennia

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Page 17: Keying On Human Constants

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Human Nature is fundamentally stable

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Page 18: Keying On Human Constants

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tenderness cowardice

compassionvanity

jealousy love

crueltydishonesty

gluttony

nobility

humor

hatred

foolishness

creativity

The subjects of Shakespeare's plays, will be the subjects of tomorrow’s morning news

avarice

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Page 19: Keying On Human Constants

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The key differentiator is human culture

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Page 20: Keying On Human Constants

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Human-centered research and development is an antidote to reliance on business fads and trend forecasting. We key on those human factors that operate significantly within

a target cultural context and don’t change with the season. These we mine for new product and service opportunities, while controlling for subtle cultural variations.

!The innovations range from the incremental and evolutionary to the revolutionary.

human culture

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Page 21: Keying On Human Constants

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by Michael Eckersley, PhD HumanCentered

Keying On Human Constants

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Designing for the constancy-diversity paradox