Dreamforce - mobility in the enterprise

Mobile apps, meet Enterprise

[email protected]@dougmaloney

Doug Maloney, VP Mobility

Cloud Sherpas in a nutshell•Total focus on Cloud & SaaS

•Business and technology consulting, solution architecture, enterprise software delivery

•Australia, NZ, Philippines, USA

•Certified salesforce.com platinum partner

•Google Enterprise partner of the year 2011

•Award-nominated expertise in consumer and enterprise Mobile application strategy, design and development

salesforce.com

Media and Social heritage

• Original team formed in 2009 as “Appland” - part of Vodafone Australia• User Experience driven approach to plugging apps in to Facebook, Twitter,

Google Maps, salesforce.com and Chatter• Experience with internet API’s and media formats• Experience with Google App Engine and force.com to back this up

Cricket LIVE Australia

3

• Vodafone’s premier sponsorship

• Live video & stats. Android and iOS handsets & tablets

• 1,000,000+ Downloads. Top downloaded and top grossing iTunes app.

• Custom cloud backend and data service platform

• What does Mobile mean

• Questions asked. Our Wishlist.

• Design tips

Agenda

What does

mean ?Mobile

Outdoor

In the office

Not this guy

Standing/Walking

Pinch & Zoom

Two Fingers

Battery

Instant on

Sitting

ExcelShazam

Mouse & Keyboard

Two hands

Outlet

Boot time

Mobile Not

Top 3 questions asked

How much will it cost ?

Can you make it look like FlipBoard ?

Can you make it work on all of our iPads, Androids, Blackberrys, PC’s and old phones …?

What I wish …

Can you make us more money, or save us some ?

Can you improve our brand ?

Can you empower our users ?

What I wish …

DocBox

• Offline viewing of PDF’s – retrieved from salesforce.com• Highly visual – leaves a lasting impression on clients• Sales notes are saved into Chatter with the document link

2. Design something great

1. Be ruthlessly singled minded

3. Baby steps. Launch. Repeat.

Design tips

ChitChat• Visual, topic centred, discussions

built on Chatter

• Push PDF’s from HQ to your distributed workforce

• Encourage discussion and collaboration centred around set topics

• Greater user engagement through immediate notification of new documents

• Builds on existing user activity in Chatter

CommuniCache

1. Make a call 2. Take a note 3. Create a task

• What does Mobile mean

• Questions asked. Our Wishlist.

• Design tips

Recap

Mobile apps, meet Enterprise

[email protected]@dougmaloney

Doug Maloney, VP Mobility