Upload
stephen-collins
View
289
Download
2
Embed Size (px)
Citation preview
@trib / @acidlabsstudios
@trib / @acidlabsstudios
Me, 20 years and 1½ careers ago
“Fuck the users. They’ve got no idea
what they need.”
@trib / @acidlabsstudios
@trib / @acidlabsstudios
Consider me to be a warning to you
@trib / @acidlabsstudios
(Another) warning:
This talk shamelessly and lovingly steals from
several attendees’ work.
Gratuitous (and perhaps excessive) use of
pop-culture references ahead.
@trib / @acidlabsstudios
– Too many expensive consultants (paraphrased)
“Digital transformation will
revolutionise business.”
@trib / @acidlabsstudios
so opinion
much digital
wow
very transformation
@trib / @acidlabsstudios
The square
of despairIn
appro
priate
gove
rnance
Ina
pp
rop
riate
IT
Inappropriate procurement
Inappropriate funding
Paul Shetler, paulshetler.com
@trib / @acidlabsstudios
Something’s missing…@trib / @acidlabsstudios
Where are the people?
Darron Birgenheier
Cow skull on Route A-2 in Big Valley, California
CC BY-SA 2.0
@trib / @acidlabsstudios
Let’s have a go at
updating that square…
@trib / @acidlabsstudios
The PENTAGON
of PAIN!
@trib / @acidlabsstudios
Sorry…
@trib / @acidlabsstudios
The pentagon
of pain
Inappropriate (or absent) design
@trib / @acidlabsstudios
@trib / @acidlabsstudios
“Digital” attains religion
status
@trib / @acidlabsstudios
Magical thinking
@trib / @acidlabsstudios
@trib / @acidlabsstudios
@trib / @acidlabsstudios
@trib / @acidlabsstudios
How might we?
@trib / @acidlabsstudios
Like, totes obvs
Thanks, Leisa @trib / @acidlabsstudios
@trib / @acidlabsstudios
Sha-ron!
Sha-ron!
Sha-ron!
@trib / @acidlabsstudios
@trib / @acidlabsstudios
Notes from a
recent project…
@trib / @acidlabsstudios
“To facilitate improved transition from the ADF to civilian life Defence and DVA will establish a taskforce to report back to portfolio ministers on barriers to effective transition and suggested actions to address those barriers.”
@trib / @acidlabsstudios
How do you help a community at high
risk of injury through a significant life
change?(Some already have high incidences of traumatic physical and
psychological injury)
@trib / @acidlabsstudios
What we already knew
Photo by João Silas on Unsplash
@trib / @acidlabsstudios
“No one knows how to leave -
everyone who is in has never
been out”
@trib / @acidlabsstudios
Photo by Ashim D’Silva on Unsplash
Since 2007, approximately 6,000members leave the ADF each year
@trib / @acidlabsstudios
Photo by Verne Ho on Unsplash
56%voluntary
13%medical
11%involuntary
@trib / @acidlabsstudios
© Commonwealth of Australia
http://images.defence.gov.au/20170618ran8095516_126.jpg
30average age on separation
with an average 7years of service
@trib / @acidlabsstudios
Army 61%Navy 23%
RAAF 16%
86% male 14% female© Commonwealth of Australia, Department of Defence
http://images.defence.gov.au/20170220adfa3448214_6818.jpg@trib / @acidlabsstudios
What we did
Photo by rawpixel.com on Unsplash@trib / @acidlabsstudios
Townsville
Brisbane
Sydney
Melbourne
Canberra
160 engagements in 7 locations
Wagga Wagga
Wodonga
@trib / @acidlabsstudios
Photo by Thomas Martinsen on Unsplash
85 intercept interviews at Transition Seminars in
Canberra, Melbourne, and Townsville
50 participants in workshops focussed on transition in
Canberra, Melbourne, and Sydney
25 deep-dive interviews with individuals at various stages
of transition
including 8 interviews with recruits and trainees and
4 interviews with star-rank officers
@trib / @acidlabsstudios
Photo by Anna Dziubinska on Unsplash
responses400former members
33families
14support organisations
@trib / @acidlabsstudios
“I can’t honestly give a good example,
almost all the information given to me
about my transition was contradicted
later in the process which made things
very difficult to understand.”
@trib / @acidlabsstudios
“I had no options as I was medically
discharged and have been out on my
arse for nearly a year… still waiting for
DVA to do anything. I now have no job,
no life, nothing to look forward to and
no hope.”
@trib / @acidlabsstudios
“When I was in, I was told I was
valued, respected and needed. I
got sick and they couldn't wait to
get rid of me, then promptly forgot I
existed… I don't want to be bitter,
but it’s hard not to…”
@trib / @acidlabsstudios
Photo by Frank Marino on Unsplash
The current one size
fits all approach
does not encourage
members to engage
with the system and
seek out the support
and information they
need.
@trib / @acidlabsstudios
– Mike Monteiro, A Designer’s Code of Ethics
“To know whether you are properly
solving those problems you need to
meet the people who are having
them.”
@trib / @acidlabsstudios
Let’s call it “transformation”
@trib / @acidlabsstudios
Don’tstopbelievin'