Design vs.Cancer: Patients Win UXDC 2017

UXDC 2017Carol Smith@carologic

Design vs. Cancer: Patients Win

IBM Watson / Design vs. Cancer: Patients Win@carologic / UXDC 2017 @UXDC #UXDC2017

IBM Health Corps

• Engage communities.

• Harness data.

• Transform health.

• American Cancer Society - Global

• NCCN (cancer treatment guidelines)

• Global health partners – CHAI– Ministries of Health in Ethiopia,

Nigeria, Uganda

https://www.ibmhealthcorps.org/

https://www.cancer.org/health-care-professionals/our-global-health-work.html

https://www.nccn.org/

https://www.ibmhealthcorps.org/


1 UX, 2 SW engineers, a technologist, a visualization architect and a business consultant move into a house…


Reasons for success in 3 weeks

1. Clear problem definition

2. Availability of experts

3. Close contact with team and users


Sub-Saharan Africa

• Lower-income countries

• Fewer hospitals

• Fewer doctors

• Fewer medicines and equipment

• Even where services exist, people are unable to afford them

Problem: Cancer looks different in lower-income countries

People present late for treatment

Outcomes are poorAccess to treatment is limited


Lack of awareness

of signs/symptoms

Stigma

Inability to get to health facility

Cancer treatment

Lack of diagnostic capacity

Lack of access to treatment

Communities

Leaking pipeline to treatment


Availability to experts

• NCCN advisors– Guidelines supervisor– Pharmacist

• Nurse oncologists

• Academics

• Watson for Oncology team


Experts Built Logic Maps


Close contact = living together

+ VizD

“Delivering high value in a short time: co-location, agile and design thinking”Blog entry by Carol Smith: https://ibmhealthcorpsblog.wordpress.com/2016/09/

https://ibmhealthcorpsblog.wordpress.com/2016/09/


Kanban – visible work


Users – storyboarding, interviews…


Rough, quick prototypes and discussions


Final pieces: Everyone did data entry


ChemoQuant: Forecasting Tool


Distribution of cancer across population


List of treatments to purchase


Lack of awareness

of signs/symptoms

Stigma

Inability to get to health facility

Cancer treatment

Lack of diagnostic capacity

Access to treatment

Communities

Impact


3 reasons for success

1. Clear problem definition

2. Availability to experts

3. Close contact with team and users


Work continues…

ACS partners in the fight for more birthdays


Contact Carol

in/CarolJSmith

@Carologic

slideshare.net/carologic

Lightning Round: Design in Healthcare

• Erin Golden• Panel Moderator

• Carol Smith• Design vs. Cancer: Patients Win

• Erika Harvey• Putting the Nurse into Healthcare

• Fatih Demir and Isa Jahnke• Design Principles for Augmented Reality MCI Systems