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1 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved. 1 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved. Local Briefing Biometrics: Making the space between people and devices disappear CK Lu Principal Research Analyst Personal Technologies

Making the space between people and devices disappear

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Page 1: Making the space between people and devices disappear

1 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.1 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

Local Briefing

Biometrics: Making the space betweenpeople and devices disappear

CK Lu

Principal Research AnalystPersonal Technologies

Page 2: Making the space between people and devices disappear

2 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.2 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.2 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.2 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

By 2020, 50% of households in mature markets will have at least 3 connected home devices

All will use biometric interfaces.

Page 3: Making the space between people and devices disappear

3 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.3 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

The central hub for Internet of Things scenarios such as the connected home and smart workspaces. Biometric Technologies, which enable authentication as well as

more personalized device experiences. By gathering and assessing sensor and biometrics data (such as

facial expression or voice intonations), devices can detect Human Emotion, and, on that basis, trigger a specific response or advice to give to the user.

What’s Next AFTER Smartphones

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A Connected Home is networked to things and services for real-time, smart and contextual experience

Page 5: Making the space between people and devices disappear

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Consumer IOT End Point in the Connected Home

0

50,000

100,000

150,000

200,000

250,000

300,000

350,000

2014 2015 2016 2017 2018 2019 2020

Connected Home End Points Spending

Health and Fitness Home Automation/OtherHome Energy Management Home Security and SafetyInformation and Entertainment

0.0

500.0

1,000.0

1,500.0

2,000.0

2,500.0

3,000.0

3,500.0

4,000.0

2014 2015 2016 2017 2018 2019 2020

Connected Home End Points Shipments

Health and Fitness Home Energy ManagementHome Security and Safety Home Automation/OtherInformation and Entertainment

Unit: million US$: million

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Connected Home Value to Users Are Varied by Region, Income in Many Different Ways

11%

12%

19%

74%

86%

91%

0% 20% 40% 60% 80% 100%

Home monitoring

Home automation

Alarm systems

Pay TV Services

Mobile Services

Internet Access

US

2015 2014Respondents 2014=4233, 2015=4000

Do you or anyone in your household use or subscribe to any of these services?

11%

14%

15%

60%

88%

93%

0% 20% 40% 60% 80% 100%

Alarm systems

Home monitoring

Home automation

Pay TV Services

Internet Services

Mobile Services

China

2015 2014

Respondents 2014=2774, 2015=3000

Alarm systems (security services linked to a central monitoring station like ADT

Home monitoring (use of cameras or sensors alerting homeowner through devices

Home automation – remote activation or control of smart products – lights, camera)

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Better Interfaces are Key in the Connected Home

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Applications

VerificationIdentificationInterfacing

Consumer Benefits

SecurityUser Profiling Convenience

Biometrics in the Connected Home

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Hype Cycle Human-Machine Interface Guides Decisions

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Hype Cycle Human-Machine Interface Guides Decisions

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• Mature in today’s smartphones• Verification onlyFingerprint

• Support by Windows 10• Low light in home is a challengeFace

• Low implementation cost• Is someone always listening?Voice

Home Device’s Biometrics Will Focus on Fingerprint, Face and Voice Recognitions

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By 2019, there will be 1.2 billion smartphones sold featuring fingerprint

Blood flow

3D

Bloodstream

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Face recognition from commercial to consumer

Payment

Netatmo

Windows 10

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By 2018, 30% of our interactions with technology will be through "conversations" with smart machines

Bank

Robot

Car

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Over 80% of Single Solutions Will be Certified under One or Multiple Ecosystems by 2020

Single Solutions Certified Ecosystems

Hub

2015 2017 2020Multimodal Biometrics

SingleBiometrics

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Biometric Recognition

to

Emotion Recognition

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Challengers for product leaders to choose a best biometric solution

Fingerprint

Face

Voice

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Privacy Concerns Could KillBiometrics in the Connected Home

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88% of respondents are concerned or very concerned about their privacy

To what extent do you agree or disagree with these statements about data sharing and location privacy through the device you use?

88%

However…

64%

Page 20: Making the space between people and devices disappear

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Privacy Best Practices

Fairness

Brand Trust

Openness

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Install security and privacy mechanisms to protect users' biometric data and prevent it from being hacked or reused to access the personal profile. Balance the accuracy of recognition (false acceptance rate and false

rejection rate) and cost of implementation, as well as ensure a good user experience without compromising security. Select one or a mix of authentications (multimodal authentication)

among fingerprint, voice and face for the best use case across various home devices. Design a frictionless registration process to increase adoption.

Recommendations

Page 22: Making the space between people and devices disappear

22 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

Market Trends: Biometric Technologies Create a Personalized Experience and Convenience in the Connected Home Survey Analysis: Technology Users Want Their Apps and Privacy

Too Good Authentication Choices: Evaluating Biometric Authentication

Methods User Authentication Technologies Beyond the Password Applying Biometrics for User Authentication

Recommended Reading

Page 23: Making the space between people and devices disappear

23 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

Local Briefing

Biometrics: Making the space betweenpeople and devices disappear

CK Lu

Principle Research AnalystPersonal Technologies