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1 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.1 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
Local Briefing
Biometrics: Making the space betweenpeople and devices disappear
CK Lu
Principal Research AnalystPersonal Technologies
2 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.2 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.2 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.2 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
By 2020, 50% of households in mature markets will have at least 3 connected home devices
All will use biometric interfaces.
3 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.3 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
The central hub for Internet of Things scenarios such as the connected home and smart workspaces. Biometric Technologies, which enable authentication as well as
more personalized device experiences. By gathering and assessing sensor and biometrics data (such as
facial expression or voice intonations), devices can detect Human Emotion, and, on that basis, trigger a specific response or advice to give to the user.
What’s Next AFTER Smartphones
4 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.4 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
A Connected Home is networked to things and services for real-time, smart and contextual experience
5 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.5 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
Consumer IOT End Point in the Connected Home
0
50,000
100,000
150,000
200,000
250,000
300,000
350,000
2014 2015 2016 2017 2018 2019 2020
Connected Home End Points Spending
Health and Fitness Home Automation/OtherHome Energy Management Home Security and SafetyInformation and Entertainment
0.0
500.0
1,000.0
1,500.0
2,000.0
2,500.0
3,000.0
3,500.0
4,000.0
2014 2015 2016 2017 2018 2019 2020
Connected Home End Points Shipments
Health and Fitness Home Energy ManagementHome Security and Safety Home Automation/OtherInformation and Entertainment
Unit: million US$: million
6 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.6 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
Connected Home Value to Users Are Varied by Region, Income in Many Different Ways
11%
12%
19%
74%
86%
91%
0% 20% 40% 60% 80% 100%
Home monitoring
Home automation
Alarm systems
Pay TV Services
Mobile Services
Internet Access
US
2015 2014Respondents 2014=4233, 2015=4000
Do you or anyone in your household use or subscribe to any of these services?
11%
14%
15%
60%
88%
93%
0% 20% 40% 60% 80% 100%
Alarm systems
Home monitoring
Home automation
Pay TV Services
Internet Services
Mobile Services
China
2015 2014
Respondents 2014=2774, 2015=3000
Alarm systems (security services linked to a central monitoring station like ADT
Home monitoring (use of cameras or sensors alerting homeowner through devices
Home automation – remote activation or control of smart products – lights, camera)
7 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.7 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
Better Interfaces are Key in the Connected Home
8 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.8 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
Applications
VerificationIdentificationInterfacing
Consumer Benefits
SecurityUser Profiling Convenience
Biometrics in the Connected Home
9 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.9 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
Hype Cycle Human-Machine Interface Guides Decisions
10 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.10 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
Hype Cycle Human-Machine Interface Guides Decisions
11 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.11 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
• Mature in today’s smartphones• Verification onlyFingerprint
• Support by Windows 10• Low light in home is a challengeFace
• Low implementation cost• Is someone always listening?Voice
Home Device’s Biometrics Will Focus on Fingerprint, Face and Voice Recognitions
12 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.12 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
By 2019, there will be 1.2 billion smartphones sold featuring fingerprint
Blood flow
3D
Bloodstream
13 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.13 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
Face recognition from commercial to consumer
Payment
Netatmo
Windows 10
14 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.14 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
By 2018, 30% of our interactions with technology will be through "conversations" with smart machines
Bank
Robot
Car
15 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.15 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
Over 80% of Single Solutions Will be Certified under One or Multiple Ecosystems by 2020
Single Solutions Certified Ecosystems
Hub
2015 2017 2020Multimodal Biometrics
SingleBiometrics
16 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.16 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
Biometric Recognition
to
Emotion Recognition
17 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.17 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
Challengers for product leaders to choose a best biometric solution
Fingerprint
Face
Voice
18 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.18 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
Privacy Concerns Could KillBiometrics in the Connected Home
19 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.19 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
88% of respondents are concerned or very concerned about their privacy
To what extent do you agree or disagree with these statements about data sharing and location privacy through the device you use?
88%
However…
64%
20 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.20 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
Privacy Best Practices
Fairness
Brand Trust
Openness
21 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
Install security and privacy mechanisms to protect users' biometric data and prevent it from being hacked or reused to access the personal profile. Balance the accuracy of recognition (false acceptance rate and false
rejection rate) and cost of implementation, as well as ensure a good user experience without compromising security. Select one or a mix of authentications (multimodal authentication)
among fingerprint, voice and face for the best use case across various home devices. Design a frictionless registration process to increase adoption.
Recommendations
22 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
Market Trends: Biometric Technologies Create a Personalized Experience and Convenience in the Connected Home Survey Analysis: Technology Users Want Their Apps and Privacy
Too Good Authentication Choices: Evaluating Biometric Authentication
Methods User Authentication Technologies Beyond the Password Applying Biometrics for User Authentication
Recommended Reading
23 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
Local Briefing
Biometrics: Making the space betweenpeople and devices disappear
CK Lu
Principle Research AnalystPersonal Technologies