Upload
marc-servaes-06-47841367
View
98
Download
2
Embed Size (px)
Citation preview
2 • © 2015 Lakeside Software
About Lakeside SoftwareIndependent Software VendorFounded in 1997Privately heldHQ in Michigan with footprints EMEA and APACPatented TechnologyOver 2000 customers, managing more than 3 million seats24/7 global Technical SupportPartner Centric Focus
3 • © 2015 Lakeside Software
Partner Centric FocusMore then 500 Channel Partners
Worldwide SI Partners
Strategic Alliances
MarketPlace Partners
4 • © 2015 Lakeside Software
SysTrack MarketPlace
5 • © 2015 Lakeside Software
Back to Basics and the IT Evolution
Acceptable User Experience
User IT Evolution
“My desktop is slow”
“My session freezes/crashes/hangs”
“Takes agesto login”
user user
CPU & memorybottlenecks
Network bandwidth
Network latency
VM hostbottlenecks/issues
Storage constraints
App & OSfaults
Applicationlatency
Hardwarefaults
IT NET SQL
7 • © 2015 Lakeside Software
What is the problem?
…and you can’t what you
don’t see
AssessDesign Build
OperateFix
There is no insight !!!
8 • © 2015 Lakeside Software
What is required?The Right InformationAt the Right Time
In the Right Place
9 • © 2015 Lakeside Software
Lakeside SysTrackPerformance and health monitoring for the user and the desktop• to improve the user experience• to solve problems• to plan, scale and design a desktop environment• with migrations and transformations• with information for charge back• with license management and auditing• with problem-desktop projects• with Asset Management• with Procurement management
Gives you insight in basically everything!
10 • © 2015 Lakeside Software
Improve the user experienceComparative
analysis
Root cause analysis
Implement fix
Measure User
Experience
Focus on top 3 issues
Install
11 • © 2015 Lakeside Software
ArchitectureAgents deployed to:• Desktops, laptops, virtual desktops (inc. non-persistent)• Intrastructure & app servers• XenApp/Terminal Services
Bi-directional micro agent • 100Mb local storage• Less than 0.5% CPU utilisation• 100k/day network upload
Samples every 15 secs with daily uploadsScalable to 1M+ nodes
SysTrack Business Intelligence Solution