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www.theonlinecircle.com // [email protected] // #fbreport Analysed by Online Circle Digital First Quarter 2015 Facebook Performance Report Australia

Australian Facebook Report May 2015

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Page 1: Australian Facebook Report May 2015

www.theonlinecircle.com // [email protected] // #fbreportAnalysed by Online Circle Digital

First Quarter 2015

Facebook Performance ReportAustralia

Page 2: Australian Facebook Report May 2015

Australian Facebook Performance ReportFirst Quarter 2015 // #fbreport

www.theonlinecircle.com // [email protected] 2

Contents

Top 30 Facebook Pages by Engagement

Top 30 Facebook Pages by Fans

Top 20 Industries by Engagement

Top 20 Industries by Fans

Top 20 Industries by Fan Growth

Top Industry Extremes for Positive and Negative Fan Growth

Introduction

Airlines, Travel and Tourism

Alcohol - Beer, Wine and Cider

Alcohol - Spirits

Automotive - Manufacturers

Banks and Financial Institutions

Department and Online Stores

Education

Electronics

Entertainment

FMCG - Beverages

FMCG - Snack Foods

Government

Health, Beauty, Medical and Pharmaceutical

Insurance

Musicians and Bands

News and Magazines

Pets

Politics

Quick Serve Restaurants

Radio

Retail - Fashion

Retail - Grocery

Sports

Telecommunications

TV Channels and Networks

TV Shows

Utilities

Methodology

About Us

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Page 3: Australian Facebook Report May 2015

Australian Facebook Performance ReportFirst Quarter 2015 // #fbreport

www.theonlinecircle.com // [email protected] 3

Introduction

Welcome to the First Quarter 2015 Edition of the Australian Facebook Performance Report. Our newest edition compares data from the 1st of January to the 31st of March 2015 with 20 categories and over 500 brand Pages.

The analysis was conducted by the Online Circle Digital Data and Insights team with data provided by our proprietary tool Social Pulse™.

What’s new?On the 6th of March 2015 Facebook announced that they would be removing inactive Facebook accounts. What we saw next was a massive decline in the number of ‘likes’ a Page had, with some categories suffering more significant losses than others.

Businesses that were measuring their success only by the number of people who ‘liked’ their Facebook Page experienced the greatest disappointment due to the loss.

The official statement said that Facebook would be removing certain inactive accounts from its network with the company warning brands that the scrubbing could result in decreased Like

counts. The accounts being removed included those that have been voluntarily deactivated by users, as well as ‘memorialised’ accounts which belong to deceased users, which are maintained by friends and family after a user’s death.

Some online critics went ahead to say that the removed accounts included fake accounts besides the ‘voluntary deactivated’.

The logic behind this move is to use Page Audience data to understand how brand followers react to the removal of deactivated accounts, as well as those belonging to the deceased. Facebook wants to give businesses ‘up-to-date insights’ on their Pages’ active followers.

Those industries that suffered the greatest loss were musicians/bands, TV shows and retail fashion. In Page 8 of this report we highlight the categories most affected by the changes.

If you don’t see your brand in this report and would like to add it to the next edition, you can email us at [email protected].

Last wordsThis report is not an opinion piece. It is here to supply you with benchmarks for Australian brands on Facebook. It can assist you in indentifying

tangible outputs and basic KPIs comparable to your category, but should not be used to drive your strategy and execution by itself.

Facebook has evolved from a social media platform to a mass media platform, from acquiring fans and basic engagement, to a platform for building brand awareness, preference, loyalty, trial, sales and more. Over the last few years Facebook has developed and evolved into a sophisticated media platform that requires refined, specialised and professional thinking and execution.

At Online Circle Digital, we manage some of Australia’s biggest brands in the digital space, creating digital strategy and execution driven by data and insights. If you think your product or service is ready to tap into Facebook professionally, contact us at: [email protected] or (03) 9696 7473

Lucio RibeiroHead of Strategy

Page 4: Australian Facebook Report May 2015

www.theonlinecircle.com // [email protected]

* Top 30 Pages by Average Engagement (average of the seven day figures taken from 1 January to 31 March 2015).

For the full report visit: http://bit.ly/FacebookReportQ12015

Page 5: Australian Facebook Report May 2015

www.theonlinecircle.com // [email protected]

* Top 30 Pages by number of fans on 31March 2015.

For the full report visit: http://bit.ly/FacebookReportQ12015

Page 6: Australian Facebook Report May 2015

www.theonlinecircle.com // [email protected]

* Average fan growth per page for the Top 20 pages by fans per industry, 1 January to 31 March 2015.

Top 20 Industries by Fan Growth for First Quarter 2015* Data collated by Social Pulse™ andanalysed by Online Circle Digital

For the full report visit: http://bit.ly/FacebookReportQ12015

Page 7: Australian Facebook Report May 2015

Download the full report at:http://bit.ly/FacebookReportQ12015

Or click on the link in the description below.