Upload
raja-ramanujam
View
9
Download
0
Embed Size (px)
Citation preview
ARYVART CRM
© Aryvart Software Pvt Ltd
FRANCE | INDIA
J.M. Complex, Second Floor,
45-Feet Road Ext, New Saram
Pondicherry – 605 013, India
http://www.aryvart.com
44, Rue de Terre Neuve, 75020 Paris, France.
+33 143675633 || +33 139559558
http://www.aryvart.com
ABOUT US
100+
Happy Customers
70+
Energetic Employees
24/7
Customer Service
India France
International Presence
o Next Generation Web Development, Mobile Apps , Digital
marketing, BPO & CRM Services Company based out of Paris,
France. with offshore delivery center in Chennai and Puducherry,
India.
o Strong expertise, clear commitments & ability to allot our best
resources for you.
o Ability to deliver solutions of high quality for a reasonable
operation cost.
KNOW YOUR CUSTOMER ?
?
?
?
?
?
Do you have full visibility of your business
Your customers appointments & follow ups
are well managed
Do you have a better sales prevision
You need to manage well the customer
support
You struggle to keep your clients happy
CRM
WHY ARYVART CRM ?
Increase business turnover &
revenue
Better sales prevision
Track the complete sales process
from leads to sales orders
Simplified Marketing & Sales
Process
Understand well your customer
(3600 View)
Easier access (Offline & Online)
Better customer service
Analyze your team performance
Close sales faster
COMPLETE SOLUTION
Marketing
Sales
Service
Analytics
• Run Campaigns (Email, SMS, Events, Calls, etc…)
• Generate Leads
• Qualify Leads
• Assign Leads
• Convert Leads to Opportunities
• Track Opportunities
• Send Quotes
• Sales Closure
• Generate Invoice • Track Complaints in Cases
• Assign Cases
• Find Solution & Close
Cases
• Conduct Training
• Knowledge Base (FAQ)
• Sales Prevision for short,
middle & long terms
• Better Case Tracking
• Anticipate in actions for
quick sales closure & better
customer service
3600 VIEW
Marketing Automation
Salesforce Automation
Inventory Automation
Customer Service
Management
Reports & Dashboard
Activity Management
Multiple Languages,
Countries & Currencies
• Mass Mailing
• Get connected to
external Email service
providers
• SMS, Calls
• Analyze Campaign
Outcomes
MARKETING AUTOMATION
Campaign Management
• Target leads for
campaigns by
marketing lists
Segmentation
Email Templates & Mail
Merge
Lead Capture
Import Leads
Web to CRM
SALESFORCE AUTOMATION
Lead Management
• Qualify & Convert Leads
Accounts
Opportunities
Contracts
Contacts
Quotes
Invoices
• Track opportunities from
opened till closed stage
CUSTOMER SERVICE
Ticket Management (Case)
• Log Complaints
• Auto Assignment Rules to Team
• Automated mails & task creation
to treat the complaints
Knowledge Base
• Quick access to common
questions
Self Service
Assets
ACTIVITY MANAGEMENT
To Do’s
Team shared calendar
Activity History
Calls
Events
Email Notification
Notes
MOBILE ACCESS
Smartphone Tablet Android Apple iOS
Available for iPhone, iPad
and Android devices Access records offline
View, Edit, or Create most
CRM records
Setup mobile alerts and
tasks
Import leads and contacts
from photographed business
cards
WORKFLOWS MANAGEMENT
Workflow
management
Create To Do, Event
Update Fields Invoke Custom Functions
(API)
Automate Send Email Process
DOCUMENT MANAGEMENT
Supports
Internal Document
Upload a file from the
drive and download or
send email as
attachment when
required
External Document
Provide an URL of
external file location
from where the file can
be downloaded
Integrates With
Google Drive
SharePoint
Drop Box
SECURITY & ACCESS RIGHTS
PROFILES
ROLES
USERS
GROUPS • User groups
• Data sharing rules for groups
• User information
• Assign user roles & profiles
• Organization hierarchical positions
• Data sharing rules
• Modules & fields level permission
• Regulate or disable user’s access
INTEGRATE WITH OTHER SYSTEMS
Payment (PayPal, Authorize.Net)
Telephonic Devices (Asterisk,
Plivo, Twilio, Exotel, Vici Dial)
Magento, Tally, Xero
Docu Sign, DropBox Google Calendar, Drive, Gmail
Microsoft (Office 365, SharePoint, etc…)
Marketing Tools (Mailchimp, SMS99.Net,
Clickatell, TextAnywhere)
Messengers (Outlook, Thunderbird, Exchange)
WHY ARYVART ?
License Cost Customer Experience
Business Adaptation
Why Aryvart
CRM ?
• More simple, easier & attractive interface
• Loads faster & better performance
• Adapts any business process easily
• Can be used by any sized companies
• No license cost for on-premise
• Low cost for online CRM
CRM OPTIONS
Customization without
Limits
Complete control &
ownership
Unlimited Data Storage
Installed in your premise
(Intranet, Web)
Access Anywhere
Easier to start
License on monthly
subscription per user
No infrastructure /
technical team needed
ON - PREMISE ONLINE
WHAT WE DO ?
CRM Consulting
CRM Implementation CRM Maintenance
• Business Process Audit
• Change Management
• Cost & Productivity Optimization
• Installation
• Configuration
• CRM Add-ins
• Integration Applications
• Data Migration
• Reports & Dashboards
• CRM Maintenance
• 24/7 Assistance
• Support by Phone, Mail, Chat
THANK YOU
© Aryvart Software Pvt Ltd
RAJA RAMANUJAM | BUSINESS DEVELOPMENT MANAGER Skype: raja_1077 [email protected]
J.M. Complex, Second Floor,
45-Feet Road Ext, New Saram
Pondicherry – 605 013, India
http://www.aryvart.com
44, Rue de Terre Neuve, 75020 Paris, France.
+33 143675633 || +33 139559558
http://www.aryvart.com