© 2014 NTT DATA, Inc.

Enterprise health score – powered by SAP Analytics

2 © 2014 NTT DATA, Inc.

NTT DATA SAP Technology Practice | SAP Analytics

Enterprise health score - performance monitoring 3

1

Enterprise health score - performance analysis 4

Approach - NTT DATA SAP Analytics practice 5

Enterprise health score - performance modeling 2

Macro view | enterprise health score 6

CONFIDENTIAL AND PROPRIETARY Copyright © 2014 NTT DATA, Inc.

NTT DATA Enterprise Application Services

May 2014

SAP Technology Practice - Analytics

© 2014 NTT DATA, Inc. 4

Global SAP Business: At a Glance

8,000

global resources

$1.3

billion

40+

countries

22

industries

Enabled by

30+ SAP certified solutions 430+ industry add-ons

Americas

$470 M

40+ SAP lifecycle

accelerators

70+ rapid deployment

solutions

APJ $380 M

EMEA $450 M

© 2014 NTT DATA, Inc. 5

Providing Value Across Multiple Industries

Help customers

run efficiently

Manage processes

effectively

Help transform

business network

Metals and

Mining

Professional

Services

Public Sector

Transportation

and Logistics

Utility

Oil and Gas Retail / CPG

Logistics

Distribution

Manufacturing Services Energy Retail/Wholesale

Discrete

Manufacturing

Chemicals

Life Sciences,

Pharma, Med

Devices

High Tech

© 2014 NTT DATA, Inc. 6

Investments: IP for Efficiencies and Transformation

Enhanced Industry

Coverage

Expanded focus on

business

processes

Developed new IP

and tools

Invested in new

SAP technologies

• 30+ industry add-ons

• 4 certified industry solutions

• Transformation workshops

• Global template and label

management

• Pre-built KPI dashboards for

3 industries

• Cloud services

• HANA offering and Labs

• Fiori/Personas

• SAP Cloud Sizing Accelerator

EIM integrated solutions

• 10+ new mobility apps

• MCaaS: BAIO, cloud hosting

Biz Comm (SAP Telephony)

Integration accelerators

and tools, template

governance and roll out

Workforce HR Solution

HANA POCs

Added from Optimal acquisition

© 2014 NTT DATA, Inc. 7

SAP Technology Investments in 2013

Cloud Offerings User Experience HANA/ Big Data

Success Factors Fiori/Personas SAP Mobility

Solutions

HANA PoCs

Mobility

Ariba

Hybris

8 © 2014 NTT DATA, Inc.

Enterprise health score - performance modeling

– Generic: Balance score card

– Domain: SCOR model

– PCF: APQC

– Industry specific: Oil & Gas

Performance modeling Performance monitoring Performance analysis

© 2014 NTT DATA, Inc. 9 9 © 2014 NTT DATA, Inc.

Representative performance models

SCOR

BSC

APQC Industry – Oil & Gas

© 2014 NTT DATA, Inc. 10 10 © 2014 NTT DATA, Inc.

Oil and Gas – Representative downstream business process view

Carbon Management 10%

Carbon management strategy with ROI, Process

& activity mapping 10%

Carbon audit/inventory, Integrate Energy/Carbon

costs into planning 35%

Corporate Sustainability Monitoring & Reporting

25%

Integrate Energy costs into planning,

Energy traceability & optimization

30%

Refinery Management 20%

Refinery Planning, Scheduling and Blending

30%

Asset Management, Corrosion and Inspection

15%

Process Simulation, Maintenance & Execution

25%

Yield Management for better efficiency

30%

Supply 15%

Improved Inventory Management to reduce

costs 35%

Transporter Invoicing and Data Validation

15%

Immediately Responding to changes in supply &

demand 20%

Scheduling through Load tracking 30%

Sales & Marketing 30%

Analyze profitability by any dimension (product,

customer etc.) 25%

Reduce inventory carrying costs and gain

critical insight into customer buying patterns

and behavior 20%

Web Channel Management

30%

Integrated and real-time view on inventory, yield

and sales data

25%

Distribution Management 25%

Oil Movement, Yield Accounting

15%

Vehicle Tracking and Yard Management

30%

Reporting for regulatory compliance

25%

End to End Visibility for emergency

responsiveness 30%

© 2014 NTT DATA, Inc. 11 11 © 2014 NTT DATA, Inc.

Performance modeling | outcomes

Domain -SCOR Generic -BSC Process - APQC Industry– Oil & Gas

Process Measures

Benchmarks KPIs Metrics

12 © 2014 NTT DATA, Inc.

Enterprise health score - performance monitoring

Performance modeling Performance monitoring Performance analysis

© 2014 NTT DATA, Inc. 13 13 © 2014 NTT DATA, Inc.

Performance monitoring | Outcomes

Performance monitoring

Performance models Performance data

Alerts Dashboards

14 © 2014 NTT DATA, Inc.

Enterprise health score - performance analysis

Performance modeling Performance monitoring Performance analysis

© 2014 NTT DATA, Inc. 15 15 © 2014 NTT DATA, Inc.

Performance analysis | Outcomes

Performance analysis

Performance data

Trends Predictions Reports OLAP/Analysis

16 © 2014 NTT DATA, Inc.

Approach - NTT DATA SAP Analytics practice

© 2014 NTT DATA, Inc. 17 17 © 2014 NTT DATA, Inc.

Integrated approach

– Analytics leads to enterprise business health

monitoring

– Nonlinear value creation by synergizing Industry

verticals powered by SAP Analytics

© 2014 NTT DATA, Inc. 18 18 © 2014 NTT DATA, Inc.

Macro view | enterprise health score

– Benchmarks

– KPIs

– Metrics

Performance

models

SAP SM (Strategy Management)

SAP

Business suite

– SAP BODS | IS | IDT

– BO Universe

– SLT | DXC | SDA

– SAP HANA models

Performance Data – SAP BPC | BW

– SAP Rapidmarts

– SAP HANA RDS

Performance

Monitoring

SAP Design Studio | SAP Dashboard

– Dashboards

– Alerts

– Trends

– Reports

– Prediction

Performance

analysis

SAP WebI | SAP Crystal reports

SAP Lumira | SAP Analysis

SAP Live office | SAP Explorer

SAP Predictive analysis

SAP Infiniteinsight (KXEN)

– OLAP

Carbon Management 10%

Carbon management strategy with ROI, Process & activity

mapping 10%

Carbon audit/inventory, Integrate Energy/Carbon

costs into planning 35%

Corporate Sustainability Monitoring &

Reporting 25%

Integrate Energy costs into planning,

Energy traceability & optimization

30%

Refinery Management 20%

Refinery Planning, Scheduling and Blending

30%

Asset Management, Corrosion and Inspection

15%

Process Simulation, Maintenance &

Execution 25%

Yield Management for better efficiency

30%

Supply 15%

Improved Inventory Management to reduce

costs 35%

Transporter Invoicing and Data Validation

15%

Immediately Responding to changes in

supply & demand 20%

Scheduling through Load tracking

30%

Sales & Marketing 30%

Analyze profitability by any dimension (product,

customer etc.) 25%

Reduce inventory carrying costs

and gain critical insight into

customer buying patterns

and behavior 20%

Web Channel Management

30%

Integrated and real-time

view on inventory,

yield and sales data

25%

Distribution Management 25%

Oil Movement, Yield Accounting

15%

Vehicle Tracking and Yard Management

30%

Reporting for regulatory compliance 25%

End to End Visibility for emergency

responsiveness 30%

Oil & Gas - Representative business process classification framework

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SAP HANA powered solutions and tools | Real-time analytics

© 2014 NTT DATA, Inc. 19 19 © 2014 NTT DATA, Inc.

THANK YOU

This document contains confidential Company information. Do not disclose it to third parties without permission from the Company. CONFIDENTIAL AND PROPRIETARY Copyright © 2014 NTT DATA , Inc.