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1150 S. Clarizz Boulevard, Apt. 107D, Bloomington, IN 47401 [email protected] denferguson.com (812) 369-5865
Interaction Designer • User Experience Designer
Skills/Methods
IdeationSketchingAffinity DiagrammingUser ResearchPersonasStorytellingPaper Prototyping WireframingUsability Testing Presentation
Software
BalsamiqAdobe IllustratorAdobe InDesignAdobe PhotoshopMicrosoft Office
(including Publisher & Access)
Business Analyst, Systems Development and IntegrationAnalyst, Central Intelligence and Process Analysis Analyst, Customer Information Systems
Jamaica Public Service Company Limited (JPSCo)Private electricity generation, transmission and distribution company; sole electricity distributor in Jamaica
Created a handheld device simulation to enhance traditional company training methods through tactile experience.
Prepared and conducted user acceptance and usability tests.
Trained and supported users and customers in the use of company software and web applications.
2011 - 2013
2007 - 2013
2009 - 20112007 - 2009
Work Experience
Intern, User Experience Design Studio
Salesforce ExactTarget Marketing Cloud
Helped develop, and created wireframes of, the first-time user experience for CloudPages.
Redesigned the web form creation interface for the next generation of CloudPages.
Developed and documented the search field pattern for the Marketing Cloud interface pattern library.
2014 - 2014
Denique Ferguson
Academic Projects
BetterBitesWorked with a team to design a system that helps low-income families choose healthier foods while grocery shopping.
Oct - Dec 2013
Coping with Verbal Abuse in Online GamesWorked with a team to design a system where League of Legends players banned for verbal abuse can reclaim their accounts by helping new players cope with verbal abuse.
Sep - Oct 2013
Eames Design Firm WireframeWorked with a team to design a one-page responsive site for selling Eames products
Built annotated wireframes in both Axure and Balsamiq
Aug - Dec 2013
Affiliations
Association for Computing Machinery
Holy Childhood High School Alumnae Association
U.S. Sponsored Student Association
InterestsReadingJewelry-makingTattingFrench
Education
M.S. in Human Computer Interaction Design Indiana University, Bloomington, Indiana, USA
Foreign Fulbright Scholarship Awardee
2015 (Expected)
B.S. in Electronics and Mass Communication (Social Marketing) University of the West Indies, Mona, Jamaica
Lower Second Class Honors
2008
JPSCo V.O.L.T.S Homework assistance at Salvation Army School for the Blind, Jamaica
Mona Baptist Church Evening Institute
Remedial Mathematics tutor
Circle K (UWI)Community service projects
Circle K (IU)
Voluntary Service2013
2004 - 2007
2007 - 2013
Current
