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Listening to the conversation Employer brands: the opportunities and threats of the social media

Online Insights Seminar

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Keynote by Paul Harrison of Cave Consulting at the WDAD Online Insights seminar, 9th October 2008.

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Listening to the conversation

Employer brands: the opportunities and threats of the social media

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What are we talking about?

•Blogs •Social Networks •Business Networks•Micro-blogs, Social bookmarks•Wikis, other participatory / user-

generated media•Virtual Worlds

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Why wouldn’t my organisation actively participate in the social media? a) No one reads blogs anywayb) I get enough applications, thanks very much c) Facebook is blocked to our employees.

What would be the point? d) I don’t want my recruitment ads appearing

on inappropriate personal pages e) I haven’t got the budget or the time to

manage thisf) All of the above reasons, plus another 100

there isn’t space to list

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Why must my organisation actively participate in the social media?

You’re already involved

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Why is this stuff important?

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Why is this stuff important?

•Your target audience is listening •Brand perception•Internal morale / behaviours•Damage to your digital DNA

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Why is this stuff important?

•Your target audience is listening •Brand perception•Internal morale / behaviours•Damage to your digital DNA

•The social media offer us unprecedented opportunities to connect and engage with talent

•It’s the future

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Start listening.

So, what is the single most important thing you can start doing tomorrow?

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Advanced social media tracking and reputation monitoring

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Develop a strategy

And then?

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How can you use these channels to develop one to one dialogue?

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• Conversation not interruption • Trust your people

• The most compelling conversations happen when you’re not present.

Key points

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In conclusion:

•Risk is outweighed by opportunity

•Develop an achievable roadmap

•Be authentic

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Thanks for listening

* Slideshare.net/CarveConsulting * CarveConsulting.com/blog* LinkedIn.com/in/PaulHarrison* Twitter.com/CarveConsulting