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@epictalk @towardsmaturity to follow the event on Twitter, use the hashtag #LNperformance Enabling sharing and collaboration to support workplace performance Jane Hart

LearningNow: performance support – Jane Hart

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Jane Hart, founder of the Centre for Learning and Performance Technologies (C4LPT), gave a presentation at Epic's LearningNow: performance support event in London on 28th November 2013. Jane's talk explored the importance of social and collaborative learning, including the rise of search engines and social media platforms such as Twitter when it comes to employees seeking performance support. This event, hosted in conjunction with Towards Maturity, looked at performance support as an e-learning and training aid, including how we can improve performance support, how people are finding it already and why it is so important to clients.

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Page 1: LearningNow: performance support – Jane Hart

@epictalk @towardsmaturityto follow the event on Twitter, use the hashtag #LNperformance

Enabling sharing and collaboration to support workplace performance

Jane Hart

Page 2: LearningNow: performance support – Jane Hart

Independent advisor, writer and international speaker on

workplace learning and collaboration trends,

technologies and tools

C4LPT.co.uk

@C4LPT

ConnectedWorkplace.co.uk

@epictalk @towardsmaturityto follow the event on Twitter, use the hashtag #LNperformance

Page 3: LearningNow: performance support – Jane Hart

@epictalk @towardsmaturityto follow the event on Twitter, use the hashtag #LNperformance

How are people currently solving their performance problems?

Page 4: LearningNow: performance support – Jane Hart

4

Page 5: LearningNow: performance support – Jane Hart

By searching for their own content – on Google, YouTube, etc

@epictalk @towardsmaturityto follow the event on Twitter, use the hashtag #LNperformance

Page 6: LearningNow: performance support – Jane Hart

@epictalk @towardsmaturityto follow the event on Twitter, use the hashtag #LNperformance

By asking questions of their professional network

Page 7: LearningNow: performance support – Jane Hart

By working together in their teams and groups – sharing resources and building collaborative resources

@epictalk @towardsmaturityto follow the event on Twitter, use the hashtag #LNperformance

Page 8: LearningNow: performance support – Jane Hart

What does this mean for L&D?

@epictalk @towardsmaturityto follow the event on Twitter, use the hashtag #LNperformance

?

Page 9: LearningNow: performance support – Jane Hart

@epictalk @towardsmaturityto follow the event on Twitter, use the hashtag #LNperformance

1. Encourage individuals to find their own job aids. Help them acquire effective web search skills and ability to validate resources.

Page 10: LearningNow: performance support – Jane Hart

@epictalk @towardsmaturityto follow the event on Twitter, use the hashtag #LNperformance

2. Help individuals build their own professional network – of trusted colleagues inside and outside the organisation.

Page 11: LearningNow: performance support – Jane Hart

@epictalk @towardsmaturityto follow the event on Twitter, use the hashtag #LNperformance

3. Encourage individuals to share what they find – in the most appropriate way and place.

Page 12: LearningNow: performance support – Jane Hart

@epictalk @towardsmaturityto follow the event on Twitter, use the hashtag #LNperformance

4. Help them build their own job aids – in useful formats and share them. After all, if it’s useful to you; it’s most likely to be useful for someone else.

Page 13: LearningNow: performance support – Jane Hart

@epictalk @towardsmaturityto follow the event on Twitter, use the hashtag #LNperformance

5. Encourage co-creation of resources – so that they can be developed further and improved by others.

Page 14: LearningNow: performance support – Jane Hart

C4LPT.co.uk

Thank you

@C4LPT