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How to answer the worst interview questions! June Parker, Career Coach

How to Answer Tough Interview Questions

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Page 1: How to Answer Tough Interview Questions

How to answer the worst

interview questions!

June Parker, Career Coach

Page 2: How to Answer Tough Interview Questions

Preparation is key

• Know the job

• Know the company

• Understand how your skills &

experiences fit

• Find the gaps THEN prepare!

(be brutally honest here)

Page 3: How to Answer Tough Interview Questions

No-one is 100%

Recognise no-one is perfect, however you

need to present as the BEST fit for the

role.

Page 4: How to Answer Tough Interview Questions

Fact

It’s not always the best

person for the job that

gets it, it’s often the

person who appears

the best!

Page 5: How to Answer Tough Interview Questions

How do you appear

the best?

Page 6: How to Answer Tough Interview Questions

First step

Re-read the job description

or job advertisement

thoroughly to understand

what the employer is looking

for in terms of

• skills and

• competencies

Page 7: How to Answer Tough Interview Questions

How do you appear

the best?Write down AT

LEAST five situations

where you feel you

have added value to

your previous

employers. Relevant

to the job you want.

Think – increased revenue,

reduced costs, increased

efficiencies, new ideas etc

Page 8: How to Answer Tough Interview Questions

STAR with a twist

Write down each situation as a success story;

SITUATION – overview

THINKING – why you chose the action you took

ACTION – what you did

RESULT – what happened

(quantify this)

Page 9: How to Answer Tough Interview Questions

Unstated need

Imagine yourself in the

employers shoes, what do they

REALLY need from someone

in the job you are applying for?

What keeps them awake at

night? What damage/pain

could you cause them, if you

stuff up? What’s the difference

Between OK and GREAT?

Page 10: How to Answer Tough Interview Questions

Prepare

Add to your success

stories, instances where

you have overcome or

demonstrated competence

in any of the areas you

thought of based on the

previous slide.

Page 11: How to Answer Tough Interview Questions

Map

Now list all the

competencies and skills

required and recognise

where your success

stories demonstrate this

skill or competence.

Page 12: How to Answer Tough Interview Questions

CompetenciesOne success story may cover a number of

competencies. For example;

Situation – “I recognised different

managers kept asking for different reports

each month, which took up a lot of my time

and detracted from my other duties.”

Thinking – “I thought, if I could streamline

this it would not only save my time but

maybe give the managers better

information.”

Page 13: How to Answer Tough Interview Questions

CompetenciesAction – “I called each of the 4 managers

and asked them about the most important

information they needed. Then I created a

single suggested report. I called a

meeting & discussed the report with them.

With their input, I made one minor

adjustment.”

Result – “I saved 2 hours of my time each

week, plus the managers got better

information upon which to run their

divisions more effectively.”

Page 14: How to Answer Tough Interview Questions

Competencies

The previous example could be used for the

following competencies;

- Initiative

- Stakeholder management

- Results orientation

- Efficiency improvement

Page 15: How to Answer Tough Interview Questions

Multiple examples

One success story provides

four competency examples.

Page 16: How to Answer Tough Interview Questions

Multiple examples

5 stories can provide 20 examples !!!!

This is WAY more easy to remember than

learning the answers to many different

questions.

Page 17: How to Answer Tough Interview Questions

Question &

AnswerPART ONE

NOW when your asked a question you will

have a situation, which demonstrates your

skill in the areas they want

(We have a template on our website which

walks you though this process if you’d like it)

www.selectionpartners.com.au

Page 18: How to Answer Tough Interview Questions

What about the

gaps?

Always remember when answering

questions the hiring organisation is ONLY

concerned about what you can do for

them. So focus on what you can do, NOT

on what you can’t do or on areas/skills you

are weak in.

Page 19: How to Answer Tough Interview Questions

What about the

gaps?Could you learn to overcome the gaps?

If so – explain that this is an opportunity for

natural career progression and this is why

you are interested in the role. You have a

passion for learning & developing. You will

be extra motivated. You will work hard to

develop the skill & appreciate the opportunity.

THEN

Tell them the Value you can add to the role.

Page 20: How to Answer Tough Interview Questions

What about the

gapsTell them all about

the other strengths

you have. Discuss

your transferrable

skills.

Help them see you

do measure up

Page 21: How to Answer Tough Interview Questions

Employer think

• Can you do the job?

• Will you do the job?

• Will you fit in?

• Will you be easy to manage?

• Can I afford you?

Page 22: How to Answer Tough Interview Questions

Tough Questions• What are your weaknesses?

• Have you ever had a bad experience

with an employer?

• Have you ever had a conflict with

someone at work?

• Why should we hire you?

• Tell us something about yourself not in

your CV

Page 23: How to Answer Tough Interview Questions

Tough questions

• Why are you STILL at this level role?

• Why do you not have a job yet?

• Why were you retrenched first?

• Why have you not stayed long in each

role?

• What animal best describes you?

Page 24: How to Answer Tough Interview Questions

Answers to these and more will be in our

next presentation.

If you would like one on one interview

coaching please contact

[email protected]

www.selectionpartners.com.au