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Our clients are awesome. Click through to see how recognition of client employees are going through the roof. More and more employees are going above and beyond - and we're happy to be apart of that.
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BKDDoug Born
are noticing
Meet our most recogniZedBrand ambassador award winners
cONGRATULATIONS winners!
Click the links on the right to read them.
How One Company Created a Customer-Centric CultureAmerican Hotel’s World-Class Service Begins With ListeningHow a Communications Provider Exceeded Their C-sat DreamFrom Customer Dissatisfaction to Cutting Edge Experience
This means more employees are going above and beyond for customers, and your customers are taking the time to tell you about it.
your customers
and so are we
nice work!
of employees felt a sense of purposein their work
80%=Positivecustomer feedback
+wow!
Positivecustomer feedback of employees felt
a sense of purposein their work
54%+ =no manager recognition
BEHIND THE SCENESTAKE A LOOK
did you know?
Ran insightgraphic by
IS UP55%
59%61%
2010 2011 2012
Recognition trending Across our clients
Our Brand Ambassadors always share stories about how their
organizations empower them to better serve customers.
Throughout February we highlighted the work of a few of these individuals.
CrowePeter UgoRachel Spurlock
Every year we look across our client
base and identify the individuals
receiving the highest rate of customer
recognition, and proudly recognize
them as Brand Ambassadors.
MEET THESE AMAZING INDIVIDUALS:
1.5x more employees who are told when they have done a good job serving customers are
The last question I always ask: What else can I do for you?“ ”
EMD MilliporeJerry Taylor
American Hotel RegisterTammy Fritz
I thrive off of my customers being happy and the relationships that I develop with them.“
Signature Flight SupportKatie Rack
”My customer service philosophy is empathy. I believe you have to have the ability to put
yourself in the customer’s shoes.“ ”
likely to feel a sense of purpose in their work
