10
WirelessBusiness Telephone Systems Wireless telephony solutions allow on-site mobile employees to roam freely throughout the workplace while delivering continuously reliable and available voice and data communications . These wireless business telephone solutions interoperate with a customer’s existing Voice over IP (VoIP) or time-division multiplexing (TDM) call control system, providing business-grade telephone functionality to a wireless device. Unlike cellular phones, two-way radio or paging systems, workplace wireless business phone systems provide ubiquitous on-site coverage and support a full range of call control functions. Incoming calls are directed to the cordless handset making use of standard telephony features such as forward, transfer, conference and hold to process calls as needed. For outgoing calls, individuals can easily connect with co-workers on-site or to off-site locations, making effective use of existing wire line billing plans and/or VoIP infrastructures. Workplace wireless business phone systems integrate with other on-premises applications, such as nurse call systems, location-based services, and voice recognition systems to streamline everyday business processes. By combining customers’ existing investments in wire line infrastructure and with the power of workplace mobility, businesses of all sizes realize enhanced productivity and improved levels of service to its customers. Benefits of Wireless Business Phone Systems Combining wireless and VoIP technologies, Wi-Fi telephony can mean a complex deployment. Our rigorous performance requirements and thorough testing gives our channel partners and customers the confidence to create a successful WLAN solution, knowing they have a strong vendor partnership to back them up. Our commitment to customer satisfaction means we first test and validate with industry-leading WLAN products in the lab. Then, we commit to cooperative problem resolution with our VIEW Certified Partners. SpectraLink’s extensive partnerships and proven interoperability with enterprise-class Wi-Fi APs provides our customers with the flexibility to select best-of-breed cordless handset products to

WirelessBusiness Telephone Systems | TCS Canada

Embed Size (px)

DESCRIPTION

Wireless Telephone Systems & Cordless Business Phones from TCS Canada - For Spectralink cordless office phones & KIRK wireless handsets telephone systems call 1-888-935-1234

Citation preview

Page 1: WirelessBusiness Telephone Systems | TCS Canada

WirelessBusiness Telephone Systems

Wireless telephony solutions allow on-site mobile employees to roam freely throughout the

workplace while delivering continuously reliable and available voice and data communications.

These wireless business telephone solutions interoperate with a customer’s existing Voice over

IP (VoIP) or time-division multiplexing (TDM) call control system, providing business-grade

telephone functionality to a wireless device.

Unlike cellular phones, two-way radio or paging systems, workplace wireless business phone

systems provide ubiquitous on-site coverage and support a full range of call control functions.

Incoming calls are directed to the cordless handset making use of standard telephony features

such as forward, transfer, conference and hold to process calls as needed. For outgoing calls,

individuals can easily connect with co-workers on-site or to off-site locations, making effective

use of existing wire line billing plans and/or VoIP infrastructures.

Workplace wireless business phone systems integrate with other on-premises applications, such

as nurse call systems, location-based services, and voice recognition systems to streamline

everyday business processes. By combining customers’ existing investments in wire line

infrastructure and with the power of workplace mobility, businesses of all sizes realize enhanced

productivity and improved levels of service to its customers.

Benefits of Wireless Business Phone Systems

Combining wireless and VoIP technologies, Wi-Fi telephony can mean a complex deployment. Our rigorous performance requirements and thorough testing gives our channel partners and customers the confidence to create a successful WLAN solution, knowing they have a strong vendor partnership to back them up.

Our commitment to customer satisfaction means we first test and validate with industry-leading WLAN products in the lab. Then, we commit to cooperative problem resolution with our VIEW Certified Partners.

SpectraLink’s extensive partnerships and proven interoperability with enterprise-class Wi-Fi APs provides our customers with the flexibility to select best-of-breed cordless handset products to

Page 2: WirelessBusiness Telephone Systems | TCS Canada

meet its network communications needs while ensuring the highest quality VoWLAN experience

KIRK Wireless Handsets

The KIRK Wireless Business phones are built on the international DECT (Digital Enhanced

Cordless Telecommunications) standard, providing a cost-effective, highly secure, and reliable

wireless telephony solution. The modular nature of the KIRK wireless business phones allows

customers to easily expand coverage, voice traffic, and number of users, making it ideal for

businesses of all sizes to improve employee productivity, mobility, reaction time, and personal

safety.

SpectraLink® 6020 Wireless Business Telephones

SpectraLink®

6020 Wireless Business Telephones are designed

specifically for use within the enterprise. They are extremely

durable and, unlike consumer-grade cellular phone designs,

they have no moving parts, no external antennas, and no

complex configuration menus. Built on a rugged design,

the wireless handsets are equipped with a large earpiece to

provide comfort and seal out background noise.

Provides all the features of a wired telephone set Simple to operate without extensive training Durable enough to withstand the rigors of daily use

Superior voice quality — comparable to a wired telephone

Features and Benefits

Slim, lightweight design with a larger display Lithium-ion battery packs for long life IP 53 standard, for dust protection and resistance to spraying water MIL STD 810F for shock resistance Office-quality speakerphone for hands-free operation Navigation and soft keys for simple access to frequently used operations Laser-etched backlit keypad for low-light usage Multiple charging options including Single, Dual and Quad Chargers Software download capability for on-going feature enhancements

Voice-over Wireless LAN solutions for enterprise IP and legacy Hosted PBX

systems

Spectralink Wi-Fi wireless business telephones operate on converged voice and data Wi-Fi

infrastructure and significantly improve employee mobility, responsiveness, and productivity.

The Spectralink 8000 Series wireless business telephone is the market-leading, enterprise-grade

Page 3: WirelessBusiness Telephone Systems | TCS Canada

converged Voice over Wireless LAN (VoWLAN) solution supporting SIP, proprietary VoIP,

digital TDM, and analog PBX interfaces.

SpectraLink® 8400 Series Wireless Business Telephones

Transforming Workflows with Mobile Unified Communications

SpectraLink 8400 Wireless Business Telephones improve productivity and responsiveness for

on-site mobile professionals across a wide range of industries, including healthcare, retail,

manufacturing and hospitality. Built on open standards, the SpectraLink 8400 wireless phone

series transforms the delivery of mobile enterprise applications by bringing the power of thin

client and browser technology to front-line professionals in an easy-to-use and easy-to-manage

interface. Additionally, the SpectraLink 8400 wireless phone series supports the industry’s

broadest range of interfaces to enterprise-grade PBX, wireless LAN, and infrastructures to

deliver maximum interoperability with the lowest overall cost of ownership in the industry.

Features and Benefits

Transform workflows with application, voice, and data integration Maximize staff efficiency by leveraging Web-based applications through the industry’s only

enterprise VoWLAN device with integrated WebKit-based Web browser Streamline workflows by seamlessly connecting with on-premises peripherals via the exclusive

Quick Barcode Connector™ (QBC) interface Instantly communicate using the Microsoft® Office Communications Server IM client on a

dedicated VoWLAN device

Supports the exacting needs of on-site mobile professionals

Minimize data input errors with an integrated barcode imager (SpectraLink 8450 model only) Rapidly communicate among groups with integrated Push-to-Talk Maximize handset life-span with industrial-grade over-molding and a rugged design Simplify user training with large display, simple user interface and dedicated soft-keys Operate in loud environments with advanced noise suppression technology

Broadest interoperability based on open standards

Connect to the broadest array of PBXs using extensive and proven UC software based on industry standard Session Initiation Protocol (SIP)

Simplify deployments with documented and third-party certified AP configurations Install a future-proof solution that leverages the 802.11n standard

Lowest total cost of ownership in the industry

Consolidate disparate paging, telephone, scanning, two-way radios, intercom, conferencing, and location tags into a single device

Leverage the industry’s best warranty policy for repairs and replacements

Page 4: WirelessBusiness Telephone Systems | TCS Canada

Lower deployment and maintenance costs using on-board diagnostics and centralized management functions

SpectraLink® 8030 Wireless Business Telephones

The SpectraLink 8030 Wireless Business telephones extends

the capabilities of the 8000 Series handsets by adding unique

push-to-talk (PTT) feature along with improvements to the

industrial design and handset ergonomics. The SpectraLink

8030 PTT capability allows instantaneous communication

between employees independent of the PBX system,

eliminating the need for two-way radios. The larger earpiece of

the SpectraLink 8030 Wireless Telephones seals out

background noise and provides comfort for frequent or lengthy

calls. The SpectraLink 8030 Wireless handset is uniquely

suited for distributed work teams that require frequent communication.

Features and Benefits

Push-to-talk (PTT) functionality for workgroup communication Enlarged earpiece for operation in noisy environments Rubberized grips for improved ergonomics and durability Emergency Speed Dial

Also includes all of the same features and benefits of the SpectraLink 8020 wireless handset:

802.11a/b/g radio Slim, lightweight design with large, graphics-capable display Lithium-ion battery packs for up to eight hours talk time and 160 hours standby IP 53 standard, for dust protection and resistance to spraying water MIL STD 810F for shock resistance Office-quality speakerphone for hands-free operation Navigation and soft keys for simple access to frequently used operations Backlit keypad for low-light usage Three VoWLAN QoS Options: SpectraLink Voice Priority (SVP), Wi-Fi Standard, Cisco Compatible Extensions (CCX) v4 Enterprise-grade, voice-optimized security

SpectraLink® 8020 Wireless Business Telephones

The SpectraLink 8020 Wireless Business Telephone is

designed for users across a wide range of industries. With a

lightweight yet rugged design and extensive feature support,

the SpectraLink 8020 Wireless handset meets the needs of

general office and management staff while also providing a

Page 5: WirelessBusiness Telephone Systems | TCS Canada

reliable option for front-line personnel in high-use environments

Features and Benefits

802.11a/b/g radio Slim, lightweight design with large, graphics-capable display Lithium-ion battery packs for up to eight hours talk time and 160 hours standby IP 53 standard, for dust protection and resistance to spraying water MIL STD 810F for shock resistance Office-quality speakerphone for hands-free operation Navigation and soft keys for simple access to frequently used operations Backlit keypad for low-light usage Three VoWLAN QoS Options: SpectraLink Voice Priority (SVP), Wi-Fi Standard, Cisco Compatible Extensions (CCX) v4 Enterprise-grade, voice-optimized security

SpectraLink® 8002 Wireless Business Telephones

The SpectraLink 8002 Wireless Business Telephone is a cost-effective, business-grade mobile

telephony solution for small businesses. Using the Wi-Fi Alliance Wi-Fi multimedia (WMM)

Quality of Service (QoS) standard, the SpectraLink 8002 Wireless handset interoperates with

most consumer-grade and SMB access point infrastructure devices and is optimized for single

AP-deployments. With the SpectraLink 8002 Wireless Telephones, your business gains

enterprise-level security and quality voice without having to install and maintain additional

hardware. In keeping with your needs, the SpectraLink 8002 wireless handset is packaged in

complete, ready-to-install bundles that include a single or dual charger, a battery pack and a

power supply.

Features and Benefits

802.11b radio SIP-certified interoperability WMM QoS standards-compatible Small lightweight form factor Battery packs support three hours of talk time and 50 hours of standby time Rugged ABS plastics for greater durability Single and dual charging options

DECT – Cost-effective, flexible, and user-friendly DECT solutions

KIRK 40-Wireless Handset Series

The KIRK Wireless office phones is built on the international

DECT (Digital Enhanced Cordless Telecommunications)

Page 6: WirelessBusiness Telephone Systems | TCS Canada

standard, providing a cost-effective, highly secure, and reliable wireless telephony solution. The

modular nature of the KIRK Wireless office phone allows customers to easily expand coverage,

voice traffic, and number of users, making it ideal for businesses of all sizes to improve

employee productivity, mobility, reaction time, and personal safety.

Handsets – Built for demanding users with a focus on usability, functionality, design and quality,

the KIRK Wireless Handset portfolio consists of a wide range of reliable and durable handsets

for use in general office applications to intrinsically safe environments. Additionally, the

handsets support integration with third-party applications to maximize their performance in

manufacturing and healthcare environments. All KIRK Wireless Handsets are interoperable with

all server types, thus a single KIRK DECT solution can consist of a mix of all KIRK Wireless

Handsets

THE KIRK 40-Cordless Handset Series is designed to meet the demands for mobility in a

range of specialized working environments. Each of the three robust and feature-rich handsets

have functionalities that make them a valuable working tool.

KIRK 4020 Cordless Handset is a robust, well-designed, and feature-rich handset built for long-

term dependability in harsh environments, and is recommended for personnel within retail and

manufacturing.

KIRK 4040 Cordless Handset extends the capabilities of the KIRK 4020. With the possibility of

attaching a headset, users can enjoy hands-free mobility. The IP54 classified handset is

recommended for personnel within healthcare and manufacturing.

KIRK 4080 Wireless Handset is designed for environments with special conditions and

regulations. The ATEX and IEC approved IP64 classified handset is the ultimate handset for

potentially explosive working environments.

Features:

Alarm Key Headset connection (KIRK 4040/4080) ATEX approved (KIRK 4080) Capacity (up to) Speech time: 15 hrs. Standby time: 150 hrs.

KIRK Butterfly Wireless Handset Series

The KIRK Butterfly Wireless Handset Series is a basic wireless

handset designed for office environments with the most important

features and functionalities of basic wireless telephony and

messaging.

Page 7: WirelessBusiness Telephone Systems | TCS Canada

The KIRK Butterfly Wireless Handset has an intuitive and easy-to-navigate menu structure and a

4-way navigation key with user-friendly icons. This ensures that everybody can operate the

handset fast and effortlessly. This makes it extremely easy to integrate the KIRK

Butterfly Wireless Handset into your daily workflow.

The KIRK Butterfly Wireless Handset Series consists of handsets in five fashionable colours

each with the same great features. Use the Butterfly colour palette to underline your business

identity or to distinguish employee groups.

The unique and contemporary design combined with the excellent voice quality make the KIRK

Butterfly Wireless Handset stand out in any office.

Features:

Supported on Microsoft Lync™ Server 2010 designed for office environments Contemporary design Colour Screen User-friendly and intuitive Capacity (up to): o Speech time: 15 hrs. o Standby time: 150 hrs.

INDUSTRIES

Wireless Business Telephones for Healthcare

Improving outcomes for everyone.

We believe staying in constant touch is the key to health—both from a patient standpoint and an

organizational one. Because when nurses, doctors, support staff, and patients get the information

they need in real time, everyone responds faster.

Spectralink studies show information flows in, around, and through your day then delivers

intuitive, flexible solutions that move with you whether you’re in a hospital, smaller clinic, or

specialty department like psychiatry.

Our wireless business telephones enable direct, clear connection without compromising mobility,

so communication flows effortlessly and patients receive the best care possible. Nurses can

respond to critical issues as if they were at the bedside. The hospital atmosphere is more peaceful

thanks to the elimination of overhead paging. Patients get immediate attention since messages

are sent to the closest nurse. And safety is improved for patients and staff with automatic trigger

alarms. All this and more from a wireless telephone solution.

Page 8: WirelessBusiness Telephone Systems | TCS Canada

Key Differentiators

Improved patient care and satisfaction Absence of paging reduces noise and relieves patient stress while strengthening the patient-caregiver connection and allowing for peaceful, efficient environments that improve patient satisfaction.

Faster delivery of critical patient information Messages are distributed to caregivers via HIPAA-compliant texting, alerts and voice mail with crystal-clear call reception.

Immediate, informed decision-making Diagnostic alerts at your fingertips that integrate with patient monitoring systems enable quick, accurate decision-making when seconds count.

Ensured staff safety Personal security alarms protect mobile staff in all cases of duress or emergency and integrate with lone-worker security systems.

Wireless Business Telephones for Retail

Customer service that answers every call

Customers should always come first—getting the answers they need and attention they deserve

right away. Spectralink has had this attitude since the beginning. Our wireless business

telephones for retail locations allow store managers and employees to stay in constant touch

while on the sales floor, so customers get the service and satisfaction they deserve. Our

enterprise retail wireless phone system empowers managers to connect more quickly with

customers.

Our retail focused technology goes way beyond the capabilities of paging systems, cordless

phones, and two-way radios – offering small to large retailers an enterprise phone system to meet

growing needs. We put the information you need to know right at your fingertips because we

study how it flows in, around, and through your day. Our intuitive, cost-effective retail mobile

and phone solutions move with you, so you can perform your job faster and more effectively

from anywhere in the store.

With Spectralink wireless business telephones, customers no longer endure long hold times.

Employees aren’t tied to a wall or desk phone. Shelves are stocked faster. The noise of overhead

paging is eliminated. Even staff safety is bolstered with discreet alerts. If you’re looking for new

ways to boost productivity, customer service, and your bottom line—trust Spectralink to deliver

a cost effective wireless phone system built for busy retail environments.

Key Differentiators

Improved customer service and satisfaction Customers receive direct and immediate access, reducing hold times. Employees are more responsive and proactive using Spectralink wireless business telephones with onboard, optional barcode scanner for inventory and price checks.

Page 9: WirelessBusiness Telephone Systems | TCS Canada

Better productivity storewide Inventory control improves through direct communication with stockers and suppliers, who respond immediately to merchandise calls. Managers can remain on the sales floor to address customer requests and security issues.

Made for the retail environment Lightweight, durable, easy-to-use handsets offer clear communication even in loud environments, plus systems leverage existing technology including the facility’s PBX and Wi-Fi infrastructure.

Management communicates in real time Store managers can more readily be reached by district management and use two-way text messaging to access current information on store performance and inventory.

Wireless Telephones for Manufacturing Solutions

Uptime and efficiency around the clock

The best way to run a business is to ensure everything runs smoothly. Nowhere is this truer than

on the production line. Spectralink enterprise phone solutions are uniquely designed to cut

response times, minimize production downtime, and improve overall manufacturing and

production plant efficiency and productivity.

We understand that any delay can decrease output and waste labor resources, directly impacting

your bottom line not to mention your reputation. Our wireless systems specialized for the

manufacturing industry integrate with production monitoring equipment, meaning that

communications are streamlined throughout the facility no matter where users are—even in

environments covering millions of square feet. The unique Spectralink Mobile Management

Solutions will work within multiple buildings and difficult coverage areas. We even offer push-

to-talk capabilities to support group calling, so there are no weak links or miscommunications.

Hundreds of industrial facilities depend on Spectralink for the most durable, lightweight, feature-

rich and cost-effective wireless solutions available. Maximizing uptime by using an enterprise

mobile solution has never been faster, easier, or more direct.

Key Differentiators

Troubleshoot problems instantly Maintenance personnel can be reached immediately and technicians can use headsets as they work on machinery or to give direction to other staff.

Meet production schedules Move product through the supply chain with real-time communication around the clock for on-time delivery.

Streamline inventory movement Forklift operators stay in touch when retrieving inventory, notifying managers when out of stock. Loading dock staff better ensures order accuracy and prompt delivery.

Increase security measures Communicate from remote parts of the loading docks on suspicious activity, and broadcast emergency instructions at the push of a button.

Page 10: WirelessBusiness Telephone Systems | TCS Canada

Better customer service Customer support can contact managers directly so customers receive faster responses and order status updates.

Made for the industrial environment High-quality communications for high-noise environments that integrate with your plant’s existing telephone system and don’t interfere with sensitive equipment.

http://www.tcscanada.com/