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Presentation delivered at IMTO 2009 on the way Internet might regain credibility in Ro.
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What I need…What can make an interactive agency work properly today
This is about advertising
Why?Because advertising is the first system of money-making for any new
Internet thingie
So deal with it…
need time
need education = need money = need time
need specialists = need education = need money = need time
need technology = need money = need time
need digital planners = need education = need specialists = need education = need money = need time
need money
2 significant needs
2 significant TRUTHS
One specific need
One specific need
Internet is about
Myths
(great) expectations
Fustrations
Unexplained succeses
Internet is about
Conversion funnel
Standards
Reliability
Ease of use
Immediacy
More data we can use
Reliable conversion measurement
Conversion funnel or how we prove online sells
One known experiment in Romania
No biiig success story
Failing CTR before successful CTR
No conversion experience
No ability to meet foreign providers’ expectations
No good practice guide
No in house teams for optimization
No model for conversion
No time to make model
Reliable conversion measurement
Make your own conversion scheme and sell it to the client
Set up quick&easy measurement algorithm; create quick&easy interface
Use it
Conversion data
We do not have it or we do not have the time to interpret it
We do not have ENOUGH specialists to design conversion-based programs
Press clients to supply it
Do not be discouraged by it
Use it to improve the next program
Industry standardsCTR monitoring scandal – opposing parties, strange arguments for not
implementing it, clients not asked, payment issues
Traffic issues – two standards of measuring traffic of websites
SATI measurements: basic in presentation and the way they are thought out
Blogosphere is not measured
No actual way of measuring brand (!!!)
No research data on users and their behavior
Two to three foreign providers offering their services and slow adoption policies
Implement the campaign results software in a palatable form and do it fast
All publishers (in ALL forms) wanting to get advertising money should be audited
All beyond banner projects should implement a standard algorithm for measuring
Get some industry standards # publish industry segmented
traffic and industry segmented CTR results without pointing out the company/brand
More easily usable campaign management software
Campaigns need to be resolved with speed for efficiency
Currently we are peddling excell files
If there is no standard then at least inside agencies a system of real time campaign management should be implemented
Assign responsibilities for this role
Train specific people to do it
Seriously… do ghosts (God forgive me!)
Data
Looks researched
Gives arguments
Makes you look good
Gets your boss to like you
Trust (like) the agency
Conversion
Leads
Sales
Makes you look good
Gets your boss to like you
Trust (like) the agency
conversion model
case studies
standards
data
fast#smart