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12BSM2Group members:• Ngo Thi Xuan Uyen 1258092• Tran Hong Dao 1258010• Le Hoang Phuong Anh 1258004• Vo Tung Thien An 1258001• Nguyen Phan Dang 1258009• Huynh Thanh Nguyen 1258042
Introduction
Background: • American multinational retail corporation
• The first store opening in Rogers, Arkansas
• Became publicly traded in 1972
• Has over 11,000 stores in 28 countries
• Total 65 banners1962
Walmart's operations are organized into three divisions: Walmart U.S, Sam’s Club, Walmart International
Mission and Vision Statement:
MISSON The purpose that Sam Walton set out to accomplish in 1962 “If we work together, we’ll lower the cost of living for everyone…we’ll give the world an opportunity to see what it’s like to save and have a better life.”
Mission and Vision Statement:
VISION “To provide quality product and service to our customers while remaining the market leader and striving daily to be the most admired company.”
Culture These principles has created a unique work culture at Walmart.
Service to our customers
Customer- 1st priority
Support associates
Connect customers &local community
Contribution of associated
Empower
Communication
Respect for the individual
Teamwork
Pursue high expectation
Innovation
Obey the laws and policy during operating
Fair
Honest
Striving for Excellence
Act with Integrity
Scope
Walmart Business
Walmart U.S
Walmart International6,337 stores in 26 countries.
In fiscal year 2015, net sales exceeded $136 billion.
Sam’s Club
Vudu
Private label brands
ServicesRetail goods, pharmacy, financial, wireless and photo lab services
STRENGTH· Scale of operation
· Wide range of product· International operation
· A focused strategy is place for HR & development· Huge and loyal customer base
· Offer low price to its customer in retail industry· Power brand in retail industry
WEAKNESS· High employee turnover
· Little differentiation· Negative publicity· Quality of product
· Simple retail outlet structure· Reduced profit margin in order to keep price lower than
competitor· Presence in relatively few countries worldwide
OPPORTUNITY· Retail market growth in emerging markets
· Rising acceptance of own label product· Trend toward healthy eating
· Online shopping growth· New location and store types offer Wal-Mart opportunities to exploit market development
· Adding more brands· Promote human labor laws
THREAT· Increasing competition from brick and mortar and online
competitors· Increasing resistance from local communities
· Rising commodity prices· The target of completion globally
· Exposing to political problems in the countries that Wal-Mart operate in
· Anti-dumping law· Tariff tax
SWOT ANALYSIS
Operations
Doug McMillon
Competitors
Marketing
Innovative Solutions for a Personalized Shopping Experience
The world's largest retailer The best and brightest technologists, including @WalmartLabs.
Walmart Mobile Walmart’s mobile apps innovate convenient ways to shop online or in-store.
Sam's Club Redesign Walmart’s mobile apps innovate convenient ways to shop online or in-store.
4 Main Factors of Walmartlabs
The Trending Page Big Fast Data Spark Studio Polaris
Big Data, Social and Mobile
Walmart has some of the best data scientists and the largest collection of commerce data in the world.
Mobile transforms the retail experience by bringing together online and stores – putting power directly in the customers' hands.
E-commerce Websites Globally
Walmart operates ecommerce websites in 10 countries: The United States, Argentina, Brazil, Canada, Chile, China, Japan, Mexico, South Africa, United Kingdom
ConclusionThe organization must work to seize opportunities in the areas:Online shopping New global stores and supercentersOffering an increased variety of products onlineCollaboration of the two strategies of backward integration and related diversification of products must be used.
Thank You for Listening