Upload
rick-wion
View
9.833
Download
1
Embed Size (px)
DESCRIPTION
Case study on McDonald's Southern Style Chicken launch. Award winner from WOMMA and Web Marketing Association.
Citation preview
Getting America Buzzing About Chicken
WOMMA 11/14/08
Leaders have to be innovators
Innovative products and innovative ways to sell and market them
Heather McDonald’s Legacy
Legacy of innovation at breakfast
Egg McMuffin, McGriddles
Heather Breakfast
Chicken.
Heather Next Big Step…
Chicken for breakfast?
Heather Beyond Eggs
Hope that chicken for breakfast was unique enough to start conversation
But we couldn’t rely on that alone– Build on the inherent uniqueness of chicken for
breakfast – Leverage the universal appeal of the Chicken vs. Egg
debate
Heather Chicken with Buzz
Take a known entity and make it new
Creative extension of an age old conversation
Heather Setting Up the Debate
Program Overview
Standard product launch tactics
Extended Goals of – Driving traffic to restaurant through buzz-generating
viral outreach and ethnic-market activation
– Inciting debate about chicken for breakfast via an interactive, online consumer experience
– Bolstering McDonald’s leadership position in the breakfast category while communicating our legacy of innovation and quality
How We Did It
• National Sampling Day• WhatCameFirst.com• Exclusive CNBC Story/Viral Activation• National Media Relations• Dance Like a Chicken Day• Local Market PR Support• Internal Communications
WhatCameFirst.com– Customizable game to
make chicken and egg characters complete in a animated dance-off
– Ability to forward to and “challenge” friends
– Man-on-the-Street video interviews with people weighing in on the “chicken vs. egg” debate
– Bi-lingual
WhatCameFirst.com Results
– More than 45,000 visitors on sampling event day
– 150,000 visitors in first month
– More than 40,000 dance offs
– WhatCameFirst sent overwhelming traffic to McDonalds.com on May 15
Secured exclusive story on CNBC’s Squawk Box to launch the site and product on April 28
Exclusive Broadcast Placement
Viral Activation
WhatCameFirst.com launched with an e-mail to McDonald’s consumer database (1.4 million subscribers)
E-mail drove significant traffic to the site and teased May 15 sampling day
Blogger Outreach
National Media
Worked with U.S. Communications and the national market-specific agencies to secure over 82.5 million impressions in top-tier national media, including:
Media Driving Conversations
• High profile placements drove spikes in discussions and Web traffic:– Chicago Tribune: 129
comments– Consumerist.com: 166
comments
Results
• In the week leading up to the sampling event, pitching resulted in nearly 400 blog postings
• More than 1,100 blog postings overall
• More than 11,500 online discussions about Southern Style chicken in:– Blogs– Videos – Discussion forums– Twitter (77 postings)
• Sampling event drove 3x more conversation than Dunkin Donuts event
• Online and offline buzz led SSC to be the 13th most frequently searched term on Google on the sampling day
Community Outreach
• Hosted Breakfast Sampling Event in NYC with 19 media attending
• Leveraged Terrence J’s MySpace network and worked with him to post information about the Web site on his personal page
National Dance Like a Chicken Day celebrations outside morning TV shows
NYC Street TeamActivation
Local Market PR
Worked with local markets nationwide to promote the national sampling day and WhatCameFirst.com
Provided Arch Cards, branded sleeves and WhatCameFirst.com t-shirts to various local markets, as needed
NBA All-Star Dwight Howard recorded a video for StationM, inviting crew members to submit videos of themselves dancing like a chicken to win great prizes.
At Convention, Elliot Sadler and Kasey Kahne took a few minutes to debate, “What came first, the chicken or the egg?” and encourage crew members to log online to WhatCameFirst.com.
Internal ActivationHeather
Final Results
• More than:– 45,000 completed Dance-Offs– 150,000 UNIQUE Web Site Visitors– 11,000 online conversations
• …and with a media total of
–162 million impressions
Heather
• What’s Next– Social Media is growing in importance– Moving from campaign-based to strategic,
on-going positioning– Chicken will continue to be important part
of menu– Quality will be important part of
communications
Heather
Thanks!