50
LEANING INTO THE FUTURE: Amidst all of this disruption, what the H*** is an Information Professional and why should anyone care?

Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

Embed Size (px)

Citation preview

Page 1: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

LEANING INTO THE FUTURE:

Amidst all of this disruption, what the H***

is an Information Professional and why should anyone

care?

Page 2: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

1996: The Technology

Landscape

Page 3: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

1996: Jurassic Web

For following slides –http://www.slate.com/articles/technology/technology/2009/02/jurassic_web.html

Page 4: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

1996: Jurassic WebOnly 20 million American adults

had access to the Internet.

Page 5: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

1996: Jurassic WebSomething called

a “blog” was still

3 years away.

Page 6: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

1996: Jurassic Web99% phone users

did not find text messaging

to be of any use.

Page 7: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

1996: Jurassic WebThe first iPhone was still 11 years away.

Page 8: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

1996: Jurassic WebMicrosoft's Office 97 was

published in December 1996 on

a CD ROM but also on a set of

45 3½-inch floppy disks.

Page 9: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

1996: Jurassic WebThere's no YouTube,

Huffington Post, Google, Twitter,

Facebook, or Wikipedia.

Page 10: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

1996: Jurassic WebA Clinton was President of

the United States.

Page 11: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

And this prescient voice, one month before I joined AIIM…

Page 12: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

“Despite the euphoria of Internet enthusiasts and the hyped-up selling palaver of some web services providers, we remain uncertain as to the long-run substantive benefits the Internet will bring to businesses and to individual users.” --AIIM Inform Magazine, April 1996

Page 13: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

Oops.

Page 14: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

So what the heck is this thing called

AIIM about, anyway?

Page 15: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

3 words.

Page 16: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

People. Process. Technology.

Page 17: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

People. Process. Technology. How can we

automate content

intensive, complicated,

mission-critical processes?

Industry = Departments at

Fortune 500 scale

organizations.

Information Management

Page 18: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

People. Process. Technology. How can we

automate content

intensive, complicated,

mission-critical processes?

Industry = Departments at

Fortune 500 scale

organizations.

Complex, custom and expensive

implementations.

No standard body of

knowledge; expertise

lodged in the consulting

community.

Information Management

Page 19: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

People. Process. Technology. How can we

automate content

intensive, complicated,

mission-critical processes?

Industry = Departments at

Fortune 500 scale

organizations.

Complex, custom and expensive

implementations.

No standard body of

knowledge; expertise

lodged in the consulting

community.

Solutions are difficult to use

and require lots of training, but

who cares because the

people who use it are specialists

anyway?

Information Management

Page 21: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

Meanwhile, back in the real world, a lot of “stuff” is going on.

Page 22: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

And this “stuff” is accelerating…

Page 23: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

Klaus Schwab World Economic Forum, 2016:  

"The speed of current breakthroughs has no historical

precedent."

Page 24: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

Steven Kotler: "For the first time in history, the world’s leading experts

on accelerating technology are

consistently finding themselves too

conservative in their predictions…"

Page 25: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

Dion Hinchcliffe: “The old days of doing it all ourselves using traditional IT projects are receding and even counterproductive much of the time.”

Page 26: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

The Indicators of Accelerating Digital Disruption:

MINDSETS – MESSAGES – MONEY – MACHINES

Page 27: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

MINDSETS – How Do We Look at Things?

“I’ll set up a meeting with IT.”

“How can I do it myself?”

‘How do I control information?”

“How do I set information free?”

Updating legacy

Rolling out apps

LIFE AT THE EDGELIFE IN THE MAINSTREAM

MINDSETS – MESSAGES – MONEY – MACHINES

Page 28: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

MESSAGES – What Stories Do We Tell?

SHAREPOINT SLACKTELLER DEPOSITS =

$.65 EACHMOBILE DEPOSITS =

$.03 EACH

IT Heroes = EFFICIENCY

IT Heroes = INNOVATION

LIFE AT THE EDGELIFE IN THE MAINSTREAM

MINDSETS – MESSAGES – MONEY – MACHINES

Page 29: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

MONEY – What do we value?

GM VALUATION = $55 BILLION

UBER VALUATION = $68 BILLION

Physical -> Digital

Digital -> Physical

GDP Korea = $1.3 T FB, AMZN, AAPL, GOOG = $1.3 T

LIFE AT THE EDGELIFE IN THE MAINSTREAM

MINDSETS – MESSAGES – MONEY – MACHINES

Page 30: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

MACHINES – What Skills do we need?

ON-PREMISE CLOUD

PC is the LEGO MOBILE is the LEGO

Build and Develop Configure and Connect

LIFE AT THE EDGELIFE IN THE MAINSTREAM

MINDSETS – MESSAGES – MONEY – MACHINES

Page 32: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

What is the net impact of this on

People, Process, and Technology?

Page 33: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

People. Process. Technology. Process owners

can implement their own solutions.

Business processes must

be appified.

Everything begins with

mobile.

Information Management

Page 34: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

People. Process. Technology. Process owners

can implement their own solutions.

Business processes must

be appified.

Everything begins with

mobile.

Configure, connect and mobile skills

key.

End of perimeter-based

security.

Massive legacy drag.

Information Management

Page 35: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

People. Process. Technology. Process owners

can implement their own solutions.

Business processes must

be appified.

Everything begins with

mobile.

Configure, connect and mobile skills

key.

End of perimeter-based

security.

Massive legacy drag.

Usability is everything.

Even individual users can

implement their own solutions.

Blurring of lines between home and the office.

Information Management

Page 36: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

All of which translates into three very different

perspectives.

Page 37: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

How can I do this as

quickly and

cheaply as possible?

Can I buy a solution

by the drink?

How can I do this without

involving IT?

PROCESS

Page 38: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

How can I do this as

quickly and

cheaply as possible?

Can I buy a solution

by the drink?

Is this vendor

reliable?

How can I do this without

involving IT?

Is this solution

scalable?secure?

Am I going to be stuck supportin

g this solution?

TECHNOLOGY

PROCESS

Page 39: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

How can I do this as

quickly and

cheaply as possible?

Can I buy a solution

by the drink?

Is this vendor

reliable?

How can I do this without

involving IT?

Where should I put my stuff?

Can work where

and how I want?

Is this solution

scalable?secure?

Am I going to be stuck supportin

g this solution?

Do I have what I

need to do my job?

PEOPLE TECHNOLOGY

PROCESS

Page 40: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

A new tension.

Silos on Steroids vs.

Line of Business Agility

Page 41: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

Who now owns the big picture?

Page 42: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

Who provides the adult supervision to all of this?

Page 43: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

Who is going to reconcile these three very different

perspectives?

Page 44: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?
Page 45: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

People. Process. Technology.

Information Management

Page 46: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

The Journey Has Just Begun. Join us.

Page 47: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

The Journey Has Just Begun. Join us.

Page 48: Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?