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A Presentation On
“Training Needs Analysis”
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Learning OutcomesDefine a training needs analysis (TNA)Explain the significance of a TNAExplain the process for carrying out a TNAConduct a TNAReport the findings of a TNA
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The Training ProcessIdentify
the Need
Identify the
Need
Evaluate the
Training
Evaluate the
Training
Plan the
Training
Plan the
Training
Deliver the
Training
Deliver the
Training
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What is a training needs analysis?A training needs analysis is the method of determining if a training need exists and if it does, what training is required to fill the gap.
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Why should you conduct a TNA?
Avoid training for ‘training sake’.Supports cost effective training.Targets areas of greatest need.Gives information on the organisation’s climate.Gives commitment from managers and trainersSeparates the ‘symptoms’ from the causes.
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How can a need to identified?Complaints from staff, customers/clientsPoor quality workFrequent errorsLarge staff turnoverDeadlines not being metConflict amongst staffNew equipment systems
Indicators Indicators of aof aneedneed
Indicators Indicators of aof aneedneed
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Job information that needs to be collected
Job roles
Job process
Task list
Job problems
Task frequency
Task difficulty
Task importance
How often?How
often? How hard?How hard?
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How to do a TNA - process1. Document the problem1. Document the problem
2. investigate the problem2. investigate the problem
3. Plan the needs analysis3. Plan the needs analysis
4. Select the technique4. Select the technique
5. Conduct the analysis5. Conduct the analysis
6. Analyse the data6. Analyse the data
7. Report the findings7. Report the findings
77stepssteps
77stepssteps
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Techniques for carrying out TNA’sInterviewsSurvey questionnairesJob descriptions and person specificationsCritical incidentsLog books and other company recordsIndustry seminarsSupervisor’s reports
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Report the findingsTitle pageExecutive summaryTable of contentsIntroductionRecommendationTraining PlanData collection and analysis methodsCost analysis, proposed costs of recommended solutions
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Recap!A TNA is the method of determining if a training need exists and if it does, what training is required to fill the gap.Much of the TNA process is about asking questions and getting answersPerforming a TNA requires seven steps, which build on each other.Costing the performance problem and comparing training costs is an important part of the TNA report
Thank you…