Training & Development of Employees in ING Vysya Bank

Presented By:Megha Bhardwaj2009.JN/D.11

History of Banking in India

•From World War I to Independence

•Post-independence

•Nationalization

•Liberalization

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ING Vysya Bank

MissionTo be a leading, global, client-focused, innovative &low-cost provider of financial services.

IVB Values & BehaviorsConnected to a common Goal.Ownership.Respect for each other.Open & Transparent.Customer Centricity.Passion to deliver on results

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Products of ING Vysya Bank

•Personal Banking•Wealth Management •Business Banking•Private Banking•Wholesale Banking•Retail Banking•Insurance•Investment Banking•Asset Management

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SWOT Analysis

Strengths

•Advanced Infrastructure

•Internet banking services

Weakness

•Lesser Branches

•Less variety of banking products

Opportunities

•New training Programmes

•PR can be improved

Threats

•New private players

•Competitors

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Introduction to Training

Acc to FLIPPO,“Training is the act of increasing the knowledge and skill of an employee for doing a particular job.”

Objective

•To identify training & development programs and its effectiveness.

•To determine training needs.

•To analyze the level of satisfaction among the employees.

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Research Methodology

Research Design- Descriptive Research Design Sources of Data- Primary Sources & Secondary Sources

Sampling Technique- Convenience and JudgmentalSampling

Sample Size- 60

Sample Area- Delhi & Ncr

Sample Duration- 6 weeks

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Data Analysis & Interpretation

Q1) Is ING Vysya Bank organizing a training & development program for the employees?

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Q2) Does ING Vysya identify the training needs of the employees?

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Q3) On an average, how much time gap ING Vysya takes for training their employees?

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Q4) How many training programs you have attended in the past one year?

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Q5) Do you have any coming training plans scheduled in the coming financial year?

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Q6) Does management of ING Vysya Bank takes regular feedback from the employees?

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Q7) Give the level of satisfaction from the training programmes?

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Q8) Do the employees in ING Vysya Bank can see the positive attitude of the trainer?

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Q9) Do you require a high degree of technical knowledge for your job?

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Q10) Do the employees feel trust in the trainers?

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Findings 

•Training takes place in the bank.

•Employees satisfied.

•Employees to attend training in coming year.

•Employees full confidence on trainer.

•Require technical knowledge

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Conclusion 

Good training is given in ING Vysya bank. Majority of employees are satisfied with the training programs scheduled for them. Further there is more scope of improvement of training & development of employees in the bank.

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Recommendations

•Regular feedback.

•Innovative techniques.

•Open communication system.

•Three training programmes per year.

•In-house training programmes .

•Regular basis

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Thank you