Online Appointment Scheduling System

TimeBooker

TimeBooker Overview

General Purpose TimeBooker is a Software-as-a-Service (SaaS) online appointment scheduling solution that works for all service businesses which accept appointments.

Business Value TimeBooker helps to improve customer retention and always stay connected to business by providing:

High-quality booking experience Customer relationship management system User-friendly dashboard for effective workflow and

performance management.

Technical Value Extensive booking system Simple core architecture Multi-site access Single technical support point Seamless integration with third-party business tools

and platforms.

Who Needs TimeBooker?TimeBooker is a valuable solution for service providing companies in

multiple industries.

System Description

Architecture & Technologies

Development Team

Key FeaturesThrough discussions with companies who have realized the benefits of using TimeBooker, we’ve found out the following key features and functionality, helping maximize business performance:

Appointment journal Appointment history Booking widget & mobile application List of services & specialists Employee schedule planner Customer base Notifications sending Visual analytics and custom reports API integration with third-party software

Easily Customized to Meet Your Specific Business Needs.

Appointment Journal

User-friendly appointment journal for fast and easy appointment/reservation scheduling.

Appointment Journal

Appointment History

Full appointment/reservation history with search function.

Booking Widget

Highly customizable widget that can be seamlessly integrated into company’s website, enabling customers request appointments and make reservations online any time from any device.

Mobile Application

A sophisticated mobile app, fully customized to your company’s needs and workflow, provides customers with a convenient option for requesting appointments and making reservations.

List of Services & Specialists

Convenient dashboard for managing service list and assigning responsible specialists.

Employee Schedule Planner

User-friendly visual planner for creating and managing company and employee schedule.

Customer Base

Customers’ contact details are carefully stored in the system, and are available any time from any device.

Notifications Sending

Customers automatically get booking confirmations and reminders via text messages and email.

Analytics & Custom Reports

Visual-based analytics and custom reports provide deep insight into business performance and customers’ preferences.

System Advantages

TimeBooker Solves Challenges

Challenge: customers can contact your office to request an appointment or make a reservation only during opening hours. But according to analytical reports, about 50% of customers prefer turning to companies which provide booking opportunities 24/7.

Solution: add TimeBooker widget to your company’s website, enabling customers request an appointment or make a reservation online whenever they want. Spend just several minutes to setup the widget, and stop losing customers.

Challenge: your services are confidential, and calling on phone to request an appointment or make a reservation is uncomfortable for your customers.

Solution: If you provide confidential services (e.g. medical or legal), online booking option is a must-have for your business. Customers will appreciate the opportunity to make an appointment or reservation online, rather than wait for a convenient moment for a phone talk.

TimeBooker Solves Challenges

Challenge: you don't know who your customers are, and how often they use your services.

Solution: TimeBooker is much more than a calendar – its a customer relationship management solution and a powerful analytical tool. Customers’ contact details and booking history are carefully stored, and are available in the form of detailed custom reports. Identify who your customers are, understand their behavior and preferences, and deliver personalized, motivating, marketing engagements.

Challenge: you want to inform all your customers about special offers.

Solution: TimeBooker helps to work out and manage email and mobile marketing campaigns for building customer loyalty and increasing retention. Create custom messages about special offers, discounts, gift certificates, etc., and send them to targeted audience.

TimeBooker Solves Challenges

Challenge: customers request an appointment or make a reservation, but don’t show up.

Solution: send automated booking confirmations and reminders via text messages and emails to reduce no-shows, eliminate empty time slots and cultivate solid relationships with your customers.

In addition, TimeBooker can be integrated with payment systems, allowing to take payments and deposits online. Taking payments and deposits in advance significantly reduces no-shows and cancellations.

Challenge: you lack control over business processes.

Solution: TimeBooker delivers impactful, visual-based analytics with historical and current views, which enables to get accurate and comprehensive insight into business performance and drive improved results.

TimeBooker Brings Benefits

Much more than a calendar!A powerful tool with an impressive set of valuable features to help business grow.

SolbegSoft, Ltd.Minsk, Belarus

E-mail: Evgeny.volkov@solbeg.comPhone: +375 44 5103267

Contact Usto get more information about TimeBooker