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Gino Borromeo VP/Head of Planning McCann Worldgroup Philippines @manilapaper THE WORLD DOESN’T NEED ANOTHER ACCOUNT MANAGER

The world doesn't need another account manager 4 as talk july 2012

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Page 1: The world doesn't need another account manager   4 as talk july 2012

Gino BorromeoVP/Head of Planning

McCann Worldgroup Philippines@manilapaper

THE WORLD DOESN’T NEED ANOTHER ACCOUNT MANAGER

Page 2: The world doesn't need another account manager   4 as talk july 2012

“Advertising?!?

They’re weird. They’re drug addicts.

And they’re poor!”Advertising according to my mother

Page 3: The world doesn't need another account manager   4 as talk july 2012

WHY ARE YOU IN ADVERTISING?

Page 4: The world doesn't need another account manager   4 as talk july 2012

A LOVE FOR IDEAS

Page 5: The world doesn't need another account manager   4 as talk july 2012

“CREATIVITY ISN’T AN OCCUPATION. IT’S A PREOCCUPATION”

Sir John Hegarty

Page 6: The world doesn't need another account manager   4 as talk july 2012

CREATIVITY IS CLASSICALLY DEFINED AS APROBLEM SOLVING ACTIVITY

Page 7: The world doesn't need another account manager   4 as talk july 2012

CREATIVE IS NOT A DEPARTMENT IN THE AGENCY

Page 8: The world doesn't need another account manager   4 as talk july 2012

WE ALL HAVE A ROLE TO PLAY IN CREATING IDEAS THAT

SOLVE BUSINESS PROBLEMS

Page 9: The world doesn't need another account manager   4 as talk july 2012

WHAT COMES TO MIND WHEN YOU HEAR

“ACCOUNT MANAGER”?

Page 10: The world doesn't need another account manager   4 as talk july 2012
Page 11: The world doesn't need another account manager   4 as talk july 2012

THE PITHY TITLE ‘ACCOUNT MANAGER’

DOES NOT ADEQUATELY CAPTURE THE IMPORTANT ROLE

THAT YOU PLAY

Page 12: The world doesn't need another account manager   4 as talk july 2012

THE ADVERTISING INDUSTRY ISN’T WHAT IT USED TO BE

Page 13: The world doesn't need another account manager   4 as talk july 2012

THERE ARE MORE WAYS THAN EVERTO EXPERIENCE A BRAND

Page 14: The world doesn't need another account manager   4 as talk july 2012
Page 15: The world doesn't need another account manager   4 as talk july 2012
Page 16: The world doesn't need another account manager   4 as talk july 2012

THE SOLUTION TO MANY MARKETING PROBLEMS IS

NOT NECESSARILY JUST AN AD

Page 17: The world doesn't need another account manager   4 as talk july 2012

KIT KAT MAIL CASE VIDEOhttp://youtu.be/XZlGZicH49o

Page 18: The world doesn't need another account manager   4 as talk july 2012

EVERYTHING COMMUNICATES SOMETHING ABOUT A BRAND

Page 19: The world doesn't need another account manager   4 as talk july 2012

ROM AMERICAN TAKEOVER CASE VIDEOhttp://youtu.be/41DflcblJz8

Page 20: The world doesn't need another account manager   4 as talk july 2012

WE NEED TO THINK MORE BROADLY ABOUT WHAT IS

“MARKETING COMMUNICATIONS”

Page 21: The world doesn't need another account manager   4 as talk july 2012

A DIFFERENT ERA DEMANDS A DIFFERENT TITLE

Page 22: The world doesn't need another account manager   4 as talk july 2012

ACCOUNT MANAGERACCOUNT SERVICECLIENT SERVICING

Page 23: The world doesn't need another account manager   4 as talk july 2012

“The model that best captures the qualities of a star account person is that of an entrepreneur.

Successful entrepreneurs bet on an idea.

They assemble a team that can bring the idea to fruition.

They often help people see the value of a new product that has not yet been created.

They raise funds, create the economic model, and establish partnerships.

They shape a culture where innovation and collaboration thrive.”

Phil Johnson

Page 24: The world doesn't need another account manager   4 as talk july 2012

BUSINESS LEADER

Page 25: The world doesn't need another account manager   4 as talk july 2012

THE NEW JOB DESCRIPTION

Page 26: The world doesn't need another account manager   4 as talk july 2012

1. OPPORTUNITY SEEKER

Page 27: The world doesn't need another account manager   4 as talk july 2012

BANK OF THE PHILIPPINE ISLANDS“CHRISTOPHER LAO - NATURE DOES NOT INFORM”

CASE VIDEO

Page 28: The world doesn't need another account manager   4 as talk july 2012

WHAT PROBLEM OR OPPORTUNITY IS WORTH

SOLVING WITH CREATIVITY?

Page 29: The world doesn't need another account manager   4 as talk july 2012

2. IDEA ADVOCATE

Page 30: The world doesn't need another account manager   4 as talk july 2012

IDEAS RARELY COME OUTFULLY FORMED

Page 31: The world doesn't need another account manager   4 as talk july 2012

NURTURING AN IDEA WHILE IT IS STILL FRAGILE

Page 32: The world doesn't need another account manager   4 as talk july 2012

SPOTTING THE POTENTIALOF AN IDEA

Page 33: The world doesn't need another account manager   4 as talk july 2012

BAND AID + HERCHCOVITCH CASE VIDEOhttp://youtu.be/biTFCew4pho

Page 34: The world doesn't need another account manager   4 as talk july 2012

THE IDEA CAME FROM THE BUSINESS LEADER

AND THE PLANNER

Page 35: The world doesn't need another account manager   4 as talk july 2012

3. EXECUTIVE PRODUCEROF IDEAS

Page 36: The world doesn't need another account manager   4 as talk july 2012

PIZZA HUT SINGAPORE“THE MYSTERY PASTA RESTAURANT”

CASE VIDEO

Page 37: The world doesn't need another account manager   4 as talk july 2012

THE CLIENT BRIEF:Tell people that our

new pasta line is good

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THE REAL PROBLEM:Skepticism

(which is coming from the brand name)

Page 39: The world doesn't need another account manager   4 as talk july 2012

WE WERE ESSENTIALLY ASKING THE CLIENT TO...

1. REMOVE THE BRAND NAME

2. LAUNCH WITH A STUNT, NOT THE AD THEY ASKED FOR

3. DO THIS WITH A TINY BUDGET THAT WAS DESIGNED FOR A SERIES OF PRINT ADS

Page 40: The world doesn't need another account manager   4 as talk july 2012

THE ‘ACCOUNT DIRECTOR’ WAS THE DIFFERENCE MAKER

Page 41: The world doesn't need another account manager   4 as talk july 2012

HELPED CONVINCE THE CLIENT CEO ABOUT THE IDEA

FOUND PARTNERS WHO COULD PRODUCE THE STUNT

Page 42: The world doesn't need another account manager   4 as talk july 2012
Page 43: The world doesn't need another account manager   4 as talk july 2012

4. CASTER FOR DIFFERENT FORMS OF CREATIVITY

Page 44: The world doesn't need another account manager   4 as talk july 2012

CREATIVITY ABOVE AND BEYOND THE 30 SECOND SPOT

Page 45: The world doesn't need another account manager   4 as talk july 2012

COCA-COLA“LIVING BILLBOARD”

CASE VIDEOhttp://www.youtube.com/watch?v=2NpgwgDMZdg

Page 46: The world doesn't need another account manager   4 as talk july 2012

BOTANISTSSTRUCTURAL ENGINEERS

ENVIRONMENTALISTS

Page 47: The world doesn't need another account manager   4 as talk july 2012

WHO SHOULD I WORK WITH?

Page 48: The world doesn't need another account manager   4 as talk july 2012

5. MASTER CONDUCTOR

Page 49: The world doesn't need another account manager   4 as talk july 2012

CREATIVE AGENCYMEDIA AGENCYDIGITAL AGENCY

SHOPPER AGENCYEVENT AGENCY

AND OTHER SPECIALIST PARTNERS

Page 50: The world doesn't need another account manager   4 as talk july 2012

SILK AIR“SILK AIR EXPLORERS”

CASE VIDEOhttp://youtu.be/WD7SFlj--zk

Page 51: The world doesn't need another account manager   4 as talk july 2012

6 DIFFERENT AGENCIESBUT ONLY

1 ACCOUNT LEADER

Page 52: The world doesn't need another account manager   4 as talk july 2012

THE PITHY TITLE ‘ACCOUNT MANAGER’

DOES NOT ADEQUATELY CAPTURE THE IMPORTANT ROLE

THAT YOU PLAY

Page 53: The world doesn't need another account manager   4 as talk july 2012

ACCOUNT MANAGERACCOUNT SERVICECLIENT SERVICING

Page 54: The world doesn't need another account manager   4 as talk july 2012

THE WORLD DOESN’T NEED ANOTHER ACCOUNT MANAGER;

IT NEEDS MORE BUSINESS LEADERS