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PROFIT OPTIMIZATIONPROCESS
P R O C E S S
C O L L A B O R A T I O N
F U N C T I O N A L I T I E S
PREDICT CHANGE
OUT-COME
O C C U P A N C YR E V E N U EO N - T H E - B O O K SC O V E R SW O R K E D T I M EE T C .
D E P A R T M E N T S ’ O C C U P A N C Y A N D R E V E N U E R O L L I N G F O R E C A S T
D E P A R T M E N T S ’ S T A F F I N G A N D F O O D C O S T C O N T R O L
PLANNING & EXECUTION
O N E - T O - O N E P E R S O N A L I Z E D O N L I N E A N D R E A L - T I M E I N F O R M A T I O N
R E V E N U E M G RF & B O U T L E T S ’
M G R S
D E P A R T M E N T H E A D S
G M A N D C O N T R O L L E R
S O U R C E S Y S T E M S P M S , S & C , P O S ,
O P E N T A B L E , S P A , T I M E A T T E N D A N C E
HOW TO GET ALIGNMENTBETWEEN GOAL, PLANNING
AND EXECUTION
TO REDUCE SLACK?
< < H I S T O R I C A L D ATA P R E D I C T I V E D ATA > >
PMI
REV MGREXEC. HK
F/O MGR
EXEC. CHEFS&C MGR
F&B OUTLET MGRS
GM
d2oINTRODUCES
This is The Peabody Orlando’s story…
General Manager Barb Bowden’s original objective was to find a better way to manage staff and more specifically payroll expenses. Additionally, she saw the need to adjust these expenses to align to a daily fluctuating demand. When she was introduced to PMI by d2o, she saw a Performance Management tool that integrated scheduling, forecasting and budgeting in a dynamic demand environment.
“Each Department Manager becomes a Business Manager
with PMI – they take a proactive role to review and then initiate actions to manage results. The hotel is still developing a change management culture – a new mindset that creates more efficient ways of doing things. That is my goal: how can we do things more efficiently.
- Barb Bowden, General ManagerThe Peabody Orlando