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Chris will take us on a rollercoaster journey to our IT service future building on last year's conference keynote...which actually scared the audience into silence! The Metrics of Me - Quantified, Augmented and Unstoppable We are empowered with God-like technology and beholden to a system of measurement that can only be described as a wooden ruler. In this provocative session, Chris will explore the metrics of today's and tomorrow’s knowledge worker. Rooted deeply in quantified self, today’s humans are carrying more than devices, they are moving data factories. In this very intimate tour, see how the work of moving knowledge, recording bio-activity, archiving your social habits and even actions that happen around the house all add up to create the most astounding image of the last generation not to be automatically quantified. To find out more about TFT, the only 24 hour global virtual ITSM conference, visit www.tomorrowsfuturetoday.com
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EXISTENCE AS A PLATFORM Quantified Self & The Internet of Things - Remaking reality
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Technology Humanity
B o d y a s a P l a t f o r m
2 0 1 1
Foundation
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Reputation
Knowledge Locker
Digital Quantified
Self
Trust
Foundation
Measurement
2 0 1 2
D a t a a s a P l a t f o r m
Context
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We are in IT, we should act like IT
2005-2007 - Service Catalog, Help Desk Best Practices, Categorization for the Service Desk,
Desktop Management and IT Support
2008 - Social Media and the Help Desk, Support Remote Users, Selecting an IT Software Vendor,
IT Marketing
2009 - Enterprise 2.0, Social Media and IT Support
2010 - Big Data, Social Media and Collaborative Systems
2011 - Mobility, Location, ITSM 2525, Social Media and ITSM
2012 - Reputation Economy (Knowledge Lockers, Quantified Self) Digital Literacy 2012, Social
ITSM 1990-2014, Social ITSM 2015-2050, Enterprise Celebrity
2013 - Robotics, Mindfulness, Culture 2.0, Existence as a Platform, Contextual ITSM
2014- Disposable Culture, Digital Death, Wearable Tech & LGBT History, Netocracy 2020
We are in IT, we should act like IT
Quantified Existence
Knowledge Locker
Algorithm
Environment
Sensors, Devices, Applications, Services
Storage, Presentation Search, Analysis
Computation, Influence Priority, Anticipation
Contextual, Proximity, Biological, physiological
2 0 1 3
E x i s t e n c e a s a P l a t f o r m
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“Technology has the power to generate ‘phenomenality’.The power to generate what
can appear as ‘real’, through Perception.”
-Stéphane Vial
1906 2013
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@servicesphere Text “SDI13” 50500 http://www.bit.ly/SDI13
@servicesphere Text “SDI13” 50500 http://www.bit.ly/SDI13
@servicesphere Text “SDI13” 50500 http://www.bit.ly/SDI13
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1980-2015
Form based Work Flow Activity Streams Mobility
Contextual Quantified Quantum
2008-2018
2010-2020
2013-2020 2017-2025 2020-2030
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TOOLS
Algorithm (Computers) Network (Peers) Corporate (Peers/Computers)
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METRICS
30 Years
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Human Augmented Hybrid
Ultra Capable AI Robotic
Engineered Post Carbon
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HUMAN COMPUTER INTERACTION
U I / U X
“Taking notes, putting appointments on a calendar, talking with friends, listening to
songs: these are now achieved with identical gestures.” @servicesphere Text “SDI13” 50500 http://www.bit.ly/SDI13
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HUMAN API PROJECT
SCANADU SCOUT
SURVEILLANCE / PRIVACY
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SURVEILLANCE / PRIVACY
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"People are not machines, but in every situation where they are given the choice, they will behave like machines.” -Ludwig von Bertalanffy
SOUSVEILLANCE & DATA EXHAUST
REALITY
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REALITY
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“Work saves us from three great evils: boredom, vice and need”.-Voltaire
#pin
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#pink13 @servicesphere http://bit.ly/dave2013
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My Existence 1.0
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My Existence 1.0
Friction
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My Existence 1.0
1. Health- Food, Activity, Sleep, Restroom Activity 2. Entertainment – Music, Movies, Books 3. Environment (HOME) –Humidity, Ambient Noise, Air
Quality, 4. Social Media – Sharing Personal and Professional Content 5. Knowledge Work- Email, Document Creation, Knowledge
Search, Screen Shot 6. Travel- Education and Commerce 7. Opinion – Reviews, Feedback 8. Content Creation - Self Actualization 9. Money - Purchases Amazon, ITunes, PayPal, Banking 10. Spiritual – peace, serenity, prayer
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Saba
Personal
Co
mm
un
al
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“The task of the brain is not to furnish the truth about existence, but to be as functional a forecast machine as circumstances allow. We never have direct contact with reality, which is never within reach, but must make do with the brain's heavy-handed version of it.”
My Existence 1.0
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PRESENTATION / ANALYTICS / SEARCH / APPLICATION
Archive
Timeline Analytics
Algorithm
Google Calendar Spread Sheet
Evernote TicTrac Wolfram
My Existence 1.0
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1. Watch Project Runway to eat healthier 2. Leave the house when the cleaning people
are here. 3. Listen to Michael Jackson to finish a
project. 4. Go to bed before 10 if I have a meeting
with XYZ…and don’t eat any starches for 24 hours.
5. Set lights to “Study”, temp to 71, humidity 31% and Music to no more than 71 BMP before 4pm if not sleeping.
My Existence 1.0
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Chris Dancy
Activity
Systems
Chris Dancy. Next
Reactions to Activity
Systems interacting
Reflection1.0
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Device / Application /
Service/Sensor
Engine / API / Collection
/Automation
Storage / Analytics / Data
Visualization
UX / Activity
Existence as a Platform
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Applications Sensors
Devices Services
USER INTERFACE
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ENGINE / API
Automation
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Experience Recipes (UX)
DIY (UX) Crowd sourced (UX) Professional (UX)
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Home Work Environment Health
Applications
Sensors
Devices
Services
QS+ IOT = Experience Platform
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Assistive
UI
Adaptive
Social
Health
Fashion
Ambient
Collective
(UI/UX v2)
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CONTINUAL EXISTENCE IMPROVEMNT
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"Birds born in a cage think flying is an illness” - Alejandro Jodorowski
CONSUMER EXPERIENCES
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“The place God calls you to is the place where your deep gladness and the world’s deep hunger meet.” -Frederick Buencher
February 2012 February 2013 February 2014
SOCIAL GPS EXPERIENCES
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Augmented Reality IRL Fetish Assistive Reality Adaptive Reality
"We create the myth of the virtual to create the myth of the real.”
HYPERSIGIL EXPERIENCES
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Chr is Dancy
c h r i s _ d a n c y @ b m c . c o m @ s e r v i c e s p h e r e “ c h r i s d a n c y ” 5 0 5 0 0 + 1 - 7 2 0 - 7 3 6 - 9 1 9 2