To change the picture, delete it then insert the one you want on the dedicated location or click on the icon at the center

Auckland Passenger Services and

Electrification A Genuine Team Effort

2

To customize the date and the title:

Display / Head

Customize the date zone and the footer.

Click on Apply everywhere

To modify the text, click straight on the box Background to the Project 1

3

Britomart – a catalyst for change

● Responsible for a resurgence in rail

travel

● Brought passenger rail into the city

from mid 2003

● Transdev (previously Veolia

Transport) was brought in as the new

operator in 2004

● Auckland Transport in conjunction

with KiwiRail planned further rail

upgrades

● Ongoing track duplication

● New signalling

● Upgraded stations

● Upgraded, then new rolling stock

4

Infrastructure improvements

● 2006 budget funded further

infrastructure improvements to speed

development of the Auckland network

● Key improvements included:

● Duplication of the Western line

from Newmarket to Swanson

● Improvements to Newmarket

station and junction

● Resignalling of the future

electrified network

● Re-opening the Onehunga line and

construction of a new link to

Manukau

5

To customize the date and the title:

Display / Head

Customize the date zone and the footer.

Click on Apply everywhere

To modify the text, click straight on the box Delivery, testing and

implementation of new rail

initiatives 2

6

New rail initiatives – a real team effort

Funders NZ Government NZTA Auckland Council

Transdev Auckland

Auckland Transport

KiwiRail

Downers

Wiri depot construction

CAF

Electric train manufacture & maintenance

Network access Track m’tce

Siemens Invensys

Resignalling

HILOR

Electrification works

Industrial relations

Wiri depot management

Safety cases

Train testing

Training - electrification

- driver conversion

RMTU

7

These organisations worked together to

transform Auckland rail

● Auckland Transport, KiwiRail,

subcontractors and Transdev worked

together to implement NZ$1.6 billion

upgrade

● Significant investment: track works,

re-signalling, station upgrades and

electrification to meet the increased

demand for travel

● Provided for network capacity

enhancements and electrification, as

well as a fleet of new trains

manufactured by CAF

8

And the customers reap the benefits

● 2010 – Onehunga line re-opens

● 2012 – Manukau branch line opens

● 2012 – integrated ticketing introduced

for rail

● 2012 – resignalling underway

● 2013 – Wiri depot opens

● 2013 – first electric trains arrive

● 2014 – first electric trains into service

Plus ongoing station improvements and

timetable increases

9

But ultimately it’s the people who made

it work!

Shayne Mccormick, Driver Trainer,

Transdev

“Our staff have really bought into the

new electric trains. It’s great. I think

we’re in for a really bright future,

especially once the whole fleet is

electric.”

10

But ultimately it’s the people who made

it work!

Bastiaan Luijhs, EMU driver,

Transdev

“It’s a bit different driving the new

electric trains, but once you get used

to the new features, it’s just like

driving any other train. For our

customers though it’s a much

smoother ride.”

11

But ultimately it’s the people who made

it work!

Jonathan Tulitt, Depot Operations

Manager – Wiri, Transdev

“There’s had to be a lot of co-

ordination between all the different

stakeholders – CAF, KiwiRail,

Auckland Transport and our internal

teams – but everyone has worked

really well together.

Everyone has the same goal – to

provide a really good electric train

service for Auckland.”

12

But ultimately it’s the people who made

it work!

Andrew Coolee, EMU Test Engineer,

CAF

It’s been very good to work with

Transdev on this project – quite

different to what I’ve been used to in

the past.

Any issues that come up, we solve

straight away, and always think about

the ultimate outcome.”

13

But ultimately it’s the people who made

it work!

Brian Hyde, Wiri Control Supervisor,

Transdev

“I really love working here at Wiri in

the Control Room. Every day we are

learning something new. It makes it

very interesting and enjoyable.”

14

But ultimately it’s the people who made

it work!

Mike Yeoman, EMU Project Lead,

Transdev

“There’s been some fantastic

teamwork on this project. CAF,

KiwiRail, Auckland Transport, the

RMTU and ourselves have all worked

together in a spirit of professionalism

to make this project a success.

On my side, it’s been easy to get

people’s buy-in. They’ve all been

keen to get involved and have taken

ownership of any issues to solve

them quickly.”

15

So where are we at now?

● Wiri depot fully operational

● Traction conversion for Drivers and

Train Managers ongoing

● Resignalling using ETCS cab

signalling system, provided by

Invensys / Siemens. Network

essentially complete

● 25kV AC electrified overhead network

currently being implemented across

the network.

● Transdev have accepted 4 EMUs from

AT / CAF

● Currently there are 16 EMUs stabled

at Wiri

● Testing underway to remove limitations

to operations, e.g. 6-car operations

16

Next steps 2014 / 2015…

● Electric trains will be added to the

Manukau line August / September

● Full electric train weekend timetable

October (dependent on completion of

overhead line equipment installation).

● Southern line services will be next in

line for electric trains

● Electric trains will be added to the

Western line in 2015

● Diesel fleet transition plan under

agreement with AT.

17

To customize the date and the title:

Display / Head

Customize the date zone and the footer.

Click on Apply everywhere

To modify the text, click straight on the box Extending the network –

CRL logical next step 3

18

Increasing Britomart’s capacity for the

future

● Britomart capacity currently limited by

the single point of entry and exit via

the eastern tunnel

● The solution is the City Rail Link

● The CRL will allow for more frequent

services, and fewer delays

● Opportunity for more direct services

● Many services more direct; major

increase in people within 30 minutes

of a city station

19

The positive impact of the City Rail Link

Illu

stra

tio

n c

ou

rtes

y o

f Ju

lie A

nn

e G

en

ter,

MP

20

To customize the date and the title:

Display / Head

Customize the date zone and the footer.

Click on Apply everywhere

To modify the text, click straight on the box Setting global standards for

transport in New Zealand 4

21

Improving the customer experience

To complement world class trains and

punctuality, improve the customer

experience:

● Current focus – seamless dual fleet

running and meeting customer

expectations during this period

● Embed a truly customer-centric culture

● Implement Going for Care customer

experience training

● Work with AT to deliver better customer

information with increased social media

and customer apps

● Use customer panel to gather feedback

and suggestions for ongoing

improvement

22

We will be the envy of a lot of cities…

● Not many cities have a brand new

fleet like Auckland will have soon

● The City Rail Link will allow for more

frequent services, and fewer delays

(currently we are restricted to 36

movements an hour out of Britomart)

● Once the track and station upgrades

have been completed, and the

electric train fleet is fully operational,

Auckland will be the envy of a lot of

cities.

23

To customize the date and the title:

Display / Head

Customize the date zone and the footer.

Click on Apply everywhere

To modify the text, click straight on the box Thank you