Team Building Toolkit

1

© The Corporate Learning Institute, All Rights Reserved, | www.corplearning.com | 800-203-6734


CLI Team Building Toolkit A T o o l K i t f o r t e a m s t h a t w a n t t o o u t p e r f o r m

t h e m s e l v e s

This Tool Kit includes: Understanding how teams develop The key to better communication: Vulnerability! How disagreement helps teams go from “Good to Great” Start-Stop-Continue: The SMART Goal Way

http://www.corplearning.com/


2


Understanding How Teams Develop

• Feeling of uncertainty • Polite, careful, reserved, quite • Excited, high expectations, eager,

some anxiety

Team Member’s Behavior/Feelings: Leaders can help by:

• Clearly defining team purpose and overall goals

• Providing lots of information • Helping people learn about each

other • Providing specific directions • Assigning tasks • Introducing and establishing initial

roles • Encouraging exposure to reveal

feelings of uncertainty • Providing feedback on task

accomplishment


• Feeling they could do more as an individual than as a team

• Arguments, defensiveness, factions, frustration

• Feeling held back from accomplishing results

• Recognizing successful conflict resolution

• Emphasizing use of team ground rules • Pushing back on members to speak

directly to each other • Focusing conflict through G.R.P.I.

model verse on individuals • Making specific decisions • Refocusing the group on objectives • Encouraging exposure/feedback

with individual/system discrepancies • Holding group accountable for

having and resolving conflict • Providing feedback on maintaining

ground rules

Forming

Storming


3


Team Member’s Behavior/Feelings:

• Feeling like they are becoming experts

• Team cohesion, friendliness, harmony

• Feelings that the group will succeed

Leaders can help by:

• Encouraging group participation in decision making

• Encouraging positive interactions • Emphasizing importance of ground

rules • Sharing leaders responsibilities • Holding group accountable for

maintaining ground rules through their performance

• Start holding group mutually accountable for results

• Providing feedback on process, risk taking, and participation

• Highlighting team accomplishments • Challenging team to continuous

improvement • Minimizing competitiveness with

other teams • Allowing group to set direction • Allowing group to make decisions • Allowing group to hold themselves

mutually accountable for results • Providing feedback on results


• Pride, enthusiasm, focus, sense of accomplishment

• High self-esteem

• Pride, relief, anxiety, anticipation Team Member’s Behavior/Feelings: Leaders can help by:

• Facilitating formal summary of team’s accomplishments, learn for future

• Celebrating, congratulating, recognizing

• Addressing anxiety about the future

Norming

Performing

Adjourning


4



5



6



Business

Team Building Toolkit