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Prepared by:February 26, 2016Targeted Capacity Building
Julie Simpson Director of
Nonprofit Strategy & Capacity Building
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Agenda
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o Who Needs to Build Capacity and For What?
o The Roles: Rearranging the Status Quo
o Going Deeper: The Six Stepso Finding the Win-Win: Constructing
the Plano Sustaining the Community’s
Collective Capacity
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Who Needs to Build Capacity and For What?
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The Problem
Multi-sector collaboration is
increasingly a given in the
social sector. This is new work, and therefore requires new capacity.
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The Problem
But ourmodels ofcapacity building are too focusedon a one-way relationship
where funders provide support
for nonprofits to build their own
organizational capacity.
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The Problem
But where’sthe attentionto relational
capacity
…and to thecapacity that funders and
others need to be good
collaborators
??
The conversation on capacity building is evolving…
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The Evolution of Capacity Building
Who:
What:
How:
Ecosystems
Relational Capacity
Targeted CapacityBuilding
CB 3.0CB 2.0CB 1.0
Organizations
Interrelated Functions
Catch-all CapacityBuilding Initiatives
Individuals
Skills and Knowledge
Trainings, Workshops,
Seminars
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The Roles: Rearranging the Status Quo
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Capacity Building Learning Community
Investor
Co-learner
Knowledge distributor
Change agent
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4 Part Learning Partnership
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Capacity Building: 4 Part Learning Partnership
• Funder• Set strategic direction for capacity building and learning
goals• Create environment and set expectations for mutual
learning• Adjust strategy based on learnings based on data and
lessons learned• Organization
• Commit to change and learning• Work with consultants to develop and implement
capacity building plans• Provide continuous feedback on the process
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Community Partners (cont.)
• Local Capacity Building Providers• Work with organizations to interpret the CCAT • Help organizations create capacity building plans, using
targeted capacity building approach and their own expertise• Empower individuals and provide assistance in
implementing plans
• TCC Group• Collaborates with funders to design the initiative• Trains on the ground consultants on targeted capacity
building • Establishes and maintains a learning loop/learning
communities
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Going Deeper: The Six Steps
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6 Steps for Targeted Capacity Building1. Who are you? What do you want to be? Determine your
organization’s role and aspirationsa. Macro, Micro, or Hybrid
b. What are your “relational communities?” In what ways are they essential if you are to achieve your mission? How do they affect your growth aspirations?
2. What is your current lifecycle stage? Assess your organization’s lifecycle
3. What are your priority capacity strengths and challenges? Assess your organization’s capacity needs
4. Who are the change agents to building capacity? Determine who needs to change
5. What do the change agents need to build capacity? What type(s) of capacity building support do they need? Determine whether the individuals or group are “ready to go” or “need to get ready”
6. What are the available resources to build capacity? Determine a cost-effective model for supporting capacity building
Macro
Micro
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Step 1: Who Are You and What Do You Want to Be?
Social Problem
or Desired Impact
Macro
SystemsPolicies
High-level Practices
Micro
IndividualsSmall GroupsCommunities
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Who makes up your ecosystem? How might this influence your growth aspirations?
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Step 2: What is Your Current Lifecycle Stage?
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Questions for the Organization
Follow this order:1. Where is the organization in the organizational
lifecycle?
2. What are the priority recommendations?• Are there recommendations that don’t make sense
for the organization?
• Can the recommendations be grouped?
• What item in the capacity-building plan really excites you / scares or concerns you, and why?
3. If you were to summarize your primary need in one core capacity by focusing on your priority recommendations and subcapacity scores, what would it be?
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Example 1
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Example 2
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Step 3: How can you tell your story?
Core Program Infrastructure Development Impact Expansion
Capacity
Needs
LeadershipInternal leadership and
vision to sustain and grow program model
Internal leadership to sustain and grow business
model
Scalable models for community impact and
system change
AdaptiveNeeds assessment and
ongoing evaluation (R&D) to sustain and grow
Organizational assessment for sustainability and business planning for independent resource generation for growth
Evaluation, planning, and process implementation for community alliances,
collaborations, and system reform efforts
ManagementStrong program
management and implementation for
sustainability and growth
HR and infrastructure management and
performance measurement for
sustainability and growth
Alliance and partner management
TechnicalProgram delivery,
resources and tools for sustainability and growth
Operational and administrative facilities;
skills and tools for sustainability and growth
Relationships, networks, and resources
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Our Assumption: A nonprofit’s plate is simply too full…
• Is it realistic for a nonprofit to be able to make the required change to increase capacity by itself?
• What’s needed in order to put knowledge into action?
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Step 4: Who Is Your Nonprofit’s Change Team?
• Map Change Agents with the RACI analysis
Responsible
Accountable
Consult
Inform
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Setting the Stage for Change
“You know, I'm all in for progress. It’s change that I object to.”
– Mark Twain
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• Education• Training
• Resources• Tools• Consulting• Technical
Assistance / Support
• Coaching• Mentoring
• Awareness• Know-How• Motivation
Step 5: What Do the Change Agents Need
to Build Capacity?Motivation, Skills
Ready Set Go!
• Plans• Tools• Resources• Instructions
• Assisting• Showing• Doing• Feedback
Plan:
(Are You)
(Get)
Create:
Act:
Support Needed: Support Needed:
Support Needed:
Awareness, Knowledge, Attitude Opportunity, Behavior, Habit
When behaviors happen, habits are formed, and changes are sustained
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RACI and “Ready, Set, Go”
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Step 6: What Are the Available Resources to Build Capacity?
Community
In-house
External / expert
assistanceFunders
2828
Finding the Win-Win: Constructing a Plan
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How to Plan, Conduct, & Interpret Targeted Capacity Building Sessions
• Report clear, results-oriented objectives in improving health, education, and quality of life in the community
• Articulate need for CB and effectively marshal resources
• Acquire the internal capacity to absorb additional funds as they enhance effectiveness and impact
• Employ sustainable leadership practices of staff and board to lead and fundraise
• Funding to support internal infrastructure, in addition to program infrastructure
• Ability to "tell their story" and articulate how add'l resources would increase their capacity to succeed
• Access to experts and technical assistance to build skills
• Increased leadership capacity, including board development and succession planning
Grant partners who:
Foundation Goals Grantee Needs
Cap
acity
Bui
ldin
gSu
ppor
ts
3030
Sustaining the Community’s
Collective Capacity
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Capacity Building Learning Community in Action
Expert Facilitation from Local Consultants, Informed by:• Targeted Capacity Building Approach• Local Understanding and Expertise• Learning Loop
Learning Loop:TCC feeds information back into the process via CCAT
data, interviews, and surveys
Stronger Nonprofits/Community/Fu
nder
Funder Supporting a
Cohort
CCAT CB Plan Development
Implementation and TA
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THANK YOU
Julie SimpsonDirector, Nonprofit
Strategy & Capacity Building