36
Tapping into the Power of Your Network Tapping into the Power of Your Network The Art of Network Weaving Lauri Elliott Conceptualee INC November 19, 2009 Kennedy School of Government Harvard University Harvard University 11/20/2009 © 2009 by Lauri E. Elliott. All Rights Reserved Worldwide. Contact at www.conceptualee.com. 1

Tapping Power Network

Embed Size (px)

DESCRIPTION

I shared insights to tapping into the power of networks with a group of Harvard graduate students. I suggested that new ideas, in business or elsewhere, cannot be implemented successfully without a strong ecosystem. The workshop is looking at practical insights, as well as some background on the topic. I hope you find it useful.

Citation preview

Page 1: Tapping Power Network

Tapping into the Power of Your NetworkTapping into the Power of Your NetworkThe Art of Network Weaving

Lauri ElliottConceptualee INC

November 19, 2009Kennedy School of Government

Harvard UniversityHarvard University

11/20/2009 © 2009 by Lauri E. Elliott.  All Rights Reserved Worldwide. Contact at www.conceptualee.com. 1

Page 2: Tapping Power Network

SOME STORIESTapping into the Power of Your Network

SOME STORIES

11/20/2009 © 2009 by Lauri E. Elliott.  All Rights Reserved Worldwide. Contact at www.conceptualee.com. 2

Page 3: Tapping Power Network

What are Networks?

• A network is an interconnected system of things• A network is an interconnected system of things or people.

• Social networks are human networks we belongSocial networks are human networks we belong to defined by relationships.

• To tap into the power of our networks, we need to transform them from social to value (purpose) networks.

• Value networks consist of people who• Value networks consist of people who come together in a loose association to achieve some economic, political or social good.p g

11/20/2009 © 2009 by Lauri E. Elliott.  All Rights Reserved Worldwide. Contact at www.conceptualee.com. 3

Page 4: Tapping Power Network

Healthy Networks

Like a grape ine Prod ce fr it• Like a grapevine. Produce fruit.• Are dynamic, organic, fluid, adapting, evolving

and growingand growing.• Need to be cultivated, pruned and grafted.

11/20/2009 © 2009 by Lauri E. Elliott.  All Rights Reserved Worldwide. Contact at www.conceptualee.com. 4

Page 5: Tapping Power Network

The Tipping Point

The La of the Fe• The Law of the Few– Connectors

Mavens– Mavens– Salesmen

From “The Tipping Point” by Malcolm GladwellFrom The Tipping Point by Malcolm Gladwell

11/20/2009 © 2009 by Lauri E. Elliott.  All Rights Reserved Worldwide. Contact at www.conceptualee.com. 5

Page 6: Tapping Power Network

Who are Network Weavers?

The are “social” b tterflies of a sort The• They are “social” butterflies of a sort. They cross-pollinate. However, they do so with a purposepurpose.

• Take responsibility for building healthy networks.• They watch weave and wake up networks• They watch, weave and wake up networks.• They operate out of the heart (spirit) first, then

head (mind) and hands (body) They are nothead (mind) and hands (body). They are not machines. They are people.

11/20/2009 © 2009 by Lauri E. Elliott.  All Rights Reserved Worldwide. Contact at www.conceptualee.com. 6

Page 7: Tapping Power Network

Principles of Network Weavers

Lo e Lo e people and hat o do• Love – Love people and what you do.• Serve, share and sacrifice – It’s not about

“me ” It’s about “we ”me. It s about we.• Create win-win – Do no harm. No one needs to

loselose.

11/20/2009 © 2009 by Lauri E. Elliott.  All Rights Reserved Worldwide. Contact at www.conceptualee.com. 7

Page 8: Tapping Power Network

Love‐Power Relationship

“There is nothing rong ith po er if po er is• “There is nothing wrong with power if power is used correctly. And one of the greatest problems of history is the concepts of love and power haveof history is the concepts of love and power have usually been contrasted as opposites – polar opposites – so that love is identified with a ppresignation of power and power with a denial of love.”

11/20/2009 © 2009 by Lauri E. Elliott.  All Rights Reserved Worldwide. Contact at www.conceptualee.com. 8

Page 9: Tapping Power Network

Love‐Power Relationship (2)

“No po er properl nderstood is nothing b t• “Now power properly understood is nothing but the ability to achieve purpose. It is the strength required to bring about social political andrequired to bring about social, political and economic change.”

11/20/2009 © 2009 by Lauri E. Elliott.  All Rights Reserved Worldwide. Contact at www.conceptualee.com. 9

Page 10: Tapping Power Network

Love‐Power Relationship (3)

“What is needed is a reali ation that po er• “What is needed is a realization that power without love is reckless and abusive and love without power is sentimental and anemicwithout power is sentimental and anemic. Power at its best is love implementing the demands of justice, and justice at its best is j jpower correcting everything that stands against love”– Martin Luther King, Jr.

11/20/2009 © 2009 by Lauri E. Elliott.  All Rights Reserved Worldwide. Contact at www.conceptualee.com. 10

Page 11: Tapping Power Network

Levels of Network Weaving

1 S ggest Tom sho ld speak to Shakira1. Suggest Tom should speak to Shakira.2. Suggest Tom should speak with Shakira and

call Shakira to look for a contactcall Shakira to look for a contact.3. Introduce Tom to Shakira in an email.4 I t d T t Sh ki i f ll4. Introduce Tom to Shakira in a conference call.5. Introduce Tom to Shakira in person.

11/20/2009 © 2009 by Lauri E. Elliott.  All Rights Reserved Worldwide. Contact at www.conceptualee.com. 11

Page 12: Tapping Power Network

Levels of Network Weaving (2)

6 Introd ce Tom and Shakira in person and6. Introduce Tom and Shakira in person and follow up with them to nurture connection.

7 Introduce Tom and Shakira and offer a7. Introduce Tom and Shakira and offer a collaboration opportunity to get Tom and Shakira off to a successful partnership.Shakira off to a successful partnership.

- By Jack Ricchiuto

11/20/2009 © 2009 by Lauri E. Elliott.  All Rights Reserved Worldwide. Contact at www.conceptualee.com. 12

Page 13: Tapping Power Network

Network Weaver Activities

• Meet and greet Network and be open to• Meet and greet – Network and be open to meeting new people anywhere, anytime. Introduce others.

• Manage – Stay in touch with people. Seek them out to see how they are doing and what they are d idoing.

• Mention – Seed something useful to your networknetwork.

• Map – Know the people, relationships and activities on your network.y

11/20/2009 © 2009 by Lauri E. Elliott.  All Rights Reserved Worldwide. Contact at www.conceptualee.com. 13

Page 14: Tapping Power Network

Network Weaver Activities (2)

Mesh Bring people together aro nd a p rpose• Mesh – Bring people together around a purpose or common interest. (Tribes)

• Mobilize Assist the network to organize• Mobilize – Assist the network to organize around purpose or common interest.

• Move Get the network to act• Move – Get the network to act.

11/20/2009 © 2009 by Lauri E. Elliott.  All Rights Reserved Worldwide. Contact at www.conceptualee.com. 14

Page 15: Tapping Power Network

Meet and Greet• New Connection (Listen and Learn)• New Connection (Listen and Learn)

– Who is s/he?– What is his/her passion, purpose or interests?What is his/her passion, purpose or interests?– What are his/her strengths?– Why is s/he here?– Is there an opportunity to help him/her?

• Connecting People (Lead Them to the Water)– Who they are? How you know or met them?– What are their common passions, purposes or

interests?interests?– How they might be able to help each other?

11/20/2009 © 2009 by Lauri E. Elliott.  All Rights Reserved Worldwide. Contact at www.conceptualee.com. 15

Page 16: Tapping Power Network

Manage

Make note of the person• Make note of the person.– Name

Contact information– Contact information– Passion/purpose/interest– Strengthsg– Anything else you can remember of interest

• Follow up in a timely manner.p y– Acknowledge that it was nice to meet the person.– Complete anything you promised.

• Keep in contact periodically.11/20/2009 © 2009 by Lauri E. Elliott.  All Rights Reserved Worldwide. Contact at www.conceptualee.com. 16

Page 17: Tapping Power Network

Mention

As o r n across someone or something• As you run across someone or something useful, think of who might find value in them or it.

• Send the information• Send the information.• Connect the people.

11/20/2009 © 2009 by Lauri E. Elliott.  All Rights Reserved Worldwide. Contact at www.conceptualee.com. 17

Page 18: Tapping Power Network

MEET/GREET, MANAGE, & Tapping into the Power of Your Network

MEET/GREET, MANAGE, & MENTION ACTIVITY

11/20/2009 © 2009 by Lauri E. Elliott.  All Rights Reserved Worldwide. Contact at www.conceptualee.com. 18

Page 19: Tapping Power Network

Social Media Tools

O tlook (Contact Management)• Outlook (Contact Management)• Facebook, MySpace (Personal Connections)

Li k dI (P f i l C ti )• LinkedIn (Professional Connections)• Ning (Passion/Purpose Connections)• Twitter

11/20/2009 © 2009 by Lauri E. Elliott.  All Rights Reserved Worldwide. Contact at www.conceptualee.com. 19

Page 20: Tapping Power Network

ACTIVATING YOUR NETWORK Tapping into the Power of Your Network

ACTIVATING YOUR NETWORK AROUND A PURPOSE

11/20/2009 © 2009 by Lauri E. Elliott.  All Rights Reserved Worldwide. Contact at www.conceptualee.com. 20

Page 21: Tapping Power Network

A Tribe

“There’s a difference bet een a cro d a mob• “There’s a difference between a crowd, a mob and a tribe. A crowd is a group of people. A mob is an angry crowd And a tribe is a self-selectedis an angry crowd. And a tribe is a self selected group of people, often with a leader, usually with a purpose, always with a way of connecting and p p y y gidentifying with each other, a set of norms, insiders and outsiders.”– Seth Godin

11/20/2009 © 2009 by Lauri E. Elliott.  All Rights Reserved Worldwide. Contact at www.conceptualee.com. 21

Page 22: Tapping Power Network

What is a Business Ecosystem?

• An economic community supported by a• An economic community supported by a foundation of interacting organizations and individuals--the organisms of the business world. gThis economic community produces goods and services of value to customers, who are themselves members of the ecosystem Thethemselves members of the ecosystem. The member organizations also include suppliers, lead producers, competitors, and other stakeholders…

From “Predators and Prey: A New Ecology of Competition” b J M i H d B i R i f M /J 1993

11/20/2009 www.shujaa.info 22

by James Moore in Harvard Business Review of May/June 1993.

Page 23: Tapping Power Network

More on Business Ecosystems

• Over time they co evolve their capabilities• …Over time, they co-evolve their capabilities and roles, and tend to align themselves with the directions set by one or more central companies. y pThose companies holding leadership roles may change over time, but the function of ecosystem leader is valued by the community because itleader is valued by the community because it enables members to move toward shared visions to align their investments and tofind mutually supportive roles.

From “Predators and Prey: A New Ecology of Competition” by James Moore in Harvard Business Review of May/June 1993by James Moore in Harvard Business Review of May/June 1993.

11/20/2009 www.shujaa.info 23

Page 24: Tapping Power Network

Stakeholders

Community

Customers

C5 Stakeholder Spheres©

Channels

Collaborators

Corporate

11/20/2009 © 2009 by Lauri E. Elliott.  All Rights Reserved Worldwide. Contact at www.conceptualee.com. 24

Page 25: Tapping Power Network

Evolving Business Paradigms

Collaboration• Collaboration– “The act of working jointly”

• Co opetition• Co-opetition– “Co-opetition occurs when companies work together

for parts of their business where they do not believe p ythey have competitive advantage, and where they believe they can share common costs… For co-opetition to work companies need to very clearlyopetition to work, companies need to very clearly define where they are working together, and where they are competing.”

11/20/2009 © 2009 by Lauri E. Elliott.  All Rights Reserved Worldwide. Contact at www.conceptualee.com. 25

Page 26: Tapping Power Network

Evolving Business Paradigms

Co opetition (cont’d)• Co-opetition (cont’d)– “I think it’s important that Apple be seen now not as a

pure competitor with Microsoft but in “coopetition”:pure competitor with Microsoft but in coopetition : competing in some areas, cooperating in others.”

• Steve Jobs, 1998

• Co-creation– “Co-creation is the practice of developing systems,

products or services through the collaborativeproducts, or services through the collaborative execution of developers and stakeholders, companies and customers, or managers and employees.”

11/20/2009 © 2009 by Lauri E. Elliott.  All Rights Reserved Worldwide. Contact at www.conceptualee.com. 26

Page 27: Tapping Power Network

Questioned Answered by Mapping?

Are the right connections in place? Are an ke• Are the right connections in place? Are any key connections missing?

• Who are playing leadership roles in the• Who are playing leadership roles in the community? Who is not, but should be?

• Who are the experts in process planning and• Who are the experts in process, planning and practice?

• Who are the mentors that others seek out forWho are the mentors that others seek out for advice?

• Who are the innovators? Are ideas shared andWho are the innovators? Are ideas shared and acted upon?

11/20/2009 © 2009 by Lauri E. Elliott.  All Rights Reserved Worldwide. Contact at www.conceptualee.com. 27

Page 28: Tapping Power Network

Questioned Answered by Mapping?

Are collaborati e alliances forming bet een• Are collaborative alliances forming between local businesses?

• Which businesses will provide a better return on• Which businesses will provide a better return on investment – both for themselves and the community they are embedded in?community they are embedded in?

From “Building Smart Communities through Network Weaving”From Building Smart Communities through Network Weavingby Valdis Krebs and June Holley

11/20/2009 © 2009 by Lauri E. Elliott.  All Rights Reserved Worldwide. Contact at www.conceptualee.com. 28

Page 29: Tapping Power Network

Characteristics of Effective Networks

People (nodes) link (cl ster) together beca se of• People (nodes) link (cluster) together because of common attributes, goals or governance.

• Vibrant networks maintain connections to• Vibrant networks maintain connections to diverse people and clusters.

• Robust networks require many paths between• Robust networks require many paths between two people.From “Building Smart Communities through Network Weaving”From Building Smart Communities through Network Weavingby Valdis Krebs and June Holley

11/20/2009 © 2009 by Lauri E. Elliott.  All Rights Reserved Worldwide. Contact at www.conceptualee.com. 29

Page 30: Tapping Power Network

Characteristics of Effective Networks (2)

Some people become prominent (leaders• Some people become prominent (leaders, network weavers) as hubs, brokers and boundary spannersboundary spanners.– Hubs are people that have many direct connections

that quickly disperse information.– Brokers connect otherwise disconnected parts of the

network, serving as liaisons.Bo ndar spanners connect t o or more cl sters– Boundary spanners connect two or more clusters –acting as bridges between clusters.

11/20/2009 © 2009 by Lauri E. Elliott.  All Rights Reserved Worldwide. Contact at www.conceptualee.com. 30

Page 31: Tapping Power Network

Characteristics of Effective Networks (2)

Most people are connected indirectl on the• Most people are connected indirectly on the network.

• People are linked together in strong and weak• People are linked together in strong and weak ties.

11/20/2009 © 2009 by Lauri E. Elliott.  All Rights Reserved Worldwide. Contact at www.conceptualee.com. 31

Page 32: Tapping Power Network

MAP ACTIVITYTapping into the Power of Your Network

MAP ACTIVITY

11/20/2009 © 2009 by Lauri E. Elliott.  All Rights Reserved Worldwide. Contact at www.conceptualee.com. 32

Page 33: Tapping Power Network

Mesh Stages

Scattered (isolated cl sters)• Scattered (isolated clusters)• Hub (clusters connected through a network

weaver)weaver)• Small world (community of multiple network

weavers)weavers)• Core/periphery (key network weavers with

strong ties to each other)strong ties to each other)

From “Building Smart Communities through Network Weaving”by Valdis Krebs and June Holley

11/20/2009 © 2009 by Lauri E. Elliott.  All Rights Reserved Worldwide. Contact at www.conceptualee.com. 33

by Valdis Krebs and June Holley

Page 34: Tapping Power Network

MESH ACTIVITYTapping into the Power of Your Network

MESH ACTIVITY

11/20/2009 © 2009 by Lauri E. Elliott.  All Rights Reserved Worldwide. Contact at www.conceptualee.com. 34

Page 35: Tapping Power Network

Transforming from Weaver to Facilitator

Needed for Mobili e and Mo e• Needed for Mobilize and Move.• Develop new network weavers.

O h t t i iti f t k• Orchestrate priorities of network.• Are key for core/periphery networks.

11/20/2009 © 2009 by Lauri E. Elliott.  All Rights Reserved Worldwide. Contact at www.conceptualee.com. 35

Page 36: Tapping Power Network

Contact Info

Lauri Elliott

Conceptualee, Inc.1.202.595.2871 (Phone)

i f @l i lli tt (E il)[email protected] (Email)Lauri.elliott (Skype)

11/20/2009 © 2009 by Lauri E. Elliott.  All Rights Reserved Worldwide. Contact at www.conceptualee.com. 36