2. Topics in this Module o The Role of a Barista o Skills &
Disciplines o LavAzza The History o LavAzza The Coffee o Rain
Alliance Coffee 3. The Role of a Barista A Barista is: A fully
trained & professional Espresso maker They have knowledge &
experience In the history & art of coffee making In using a
variety of espresso machines A Barista communicates to staff &
customers about all aspects of coffee They consistently produce a
range of high quality espresso based beverages 4. Barista Skills
& Disciplines A Barista is responsible for: Recommending drinks
to customers Explaining menu options Serving customers quickly
& efficiently Being aware of trends & innovative ideas The
overall reputation of Koorongs coffee Storing coffee Checking the
grind, dosage & freshness of the coffee daily Checking espresso
drinks served Training new staff on espresso equipment Reporting
& following up equipment faults & maintenance 5. Barista
Skills & DisciplinesA Barista is a professional in the art,
skills& techniques of espresso making. The quality
equation:Perfect Espresso= 25% the Coffee+ 25% Equipment+50% the
Barista 6. TrainingLavAzza provides training for our staff on how
to make hotdrinks including: o Espresso o Cafe Latte o Mochaccino o
Macchiato o CappuccinoFor Hot Drinks Procedures Refer to: o LavAzza
Training notes o Your ManagerLavAzza Barista Training Notes
include: o Daily Start up procedure o Perfect Espresso made easy o
Perfect Milk made easy 7. TrainingBaristas also have training on:
Cleaning the Espresso Machine Cleaning the GrinderYou will need to
be shown SWPs for these by your Manager before using the machines
8. LavAzza -The Historyo LavAzzas origins go back to 1895o Luigi
Lavazza purchased a littlegrocery store in Torino, Northern Italyo
In those times such stores operatedas both retail and production
outletso The coffee was bought raw, then roastedand blended
according to very personal recipeso Shaped by customers requests,
LavAzza has grown& is now an international brand 9. The Coffee
BeanThere are two species of coffee beans:The Arabica and the
RobustaArabica beans are grown at high altitude Enables development
of delicate, rich flavour of fine qualityRobusta bean is a low
altitude crop High yield coffee Tends to have harsh flavour
characteristics Used mostly in commercial grade coffee Robusta has
twice as much caffeine as Arabica 10. Rainforest AllianceIn 2004
LavAzza & Rainforest Alliance(The original pioneer of the
concept of Certified Sustainable Coffee)got together to help
farmers inremote villages in: Colombia,Honduras and PeruLavAzza
seeks to enable these highly impoverishedcommunities to improve
their standard of living 11. Rainforest AllianceThe result of all
this isLavAzza Tierra!An excellent 100% Arabica coffeeLavAzza
Tierra is made by blending green coffeesexclusively from the
communities involved.It is characterised by: Its aroma and floral
sweetness good bodyThis product boasts complete traceabilityLavAzza
is also involved with the Save the Children Fund. 12. Rainforest
AllianceRainforest Alliance certification places a strong emphasis
on ensuring good conditions for workersThey require the benefits
of: Good housing Fair pay Safe conditions Proper trainingRainforest
Alliance Certified farms often attract thebest workers.This helps
to increase yields & improve quality
